BUSINESS
January 16, 2010 | By Hugo Martín
The announcements this week that three of the country's largest airlines are again increasing baggage fees came as bad news for airline passengers, who must already pay for such extras as blankets, pillows and snacks. But the higher fees are good news to Zeke Adkins, co-founder of Luggage Forward, a Boston business that ships luggage door-to-door for travelers who want to avoid the hassles of checking bags at the airport. "Every time the airlines increase their fees, it translates into increased bookings for us," he said.
NEWS
January 12, 2011 | By Terry Gardner, Special to the Los Angeles Times
Wouldn’t it be nice to know how an airline may treat you in advance? TripAdvisor thinks so. On Wednesday, the travel website, best known for its user reviews of hotels, added user reviews to its flight search engine, TripAdvisor Flights . Jami Counter, senior director of TripAdvisor Flights, said the website has so far collected more than 3,500 airline ratings from travelers, "and we expect it to grow quickly.” Airlines are rated from 1 to 5 "stars" and also by the percentage of travelers who recommend them.
TRAVEL
April 17, 2011
Baggage scofflaws and their scoffers Regarding "Bag-Fee Dodger" [On the Spot, March 27] by Catharine Hamm: My wife and I recently returned from a 15-day cruise. We flew to Miami, Miami to Rio de Janeiro, Fort Lauderdale, Fla., to Dallas, and Dallas to LAX, all on American. The American Airlines representative's quote in the article about gate agents asking passengers to check excess items is nonsense. At no time was the carry-on bag rule enforced. I saw people carrying oversized bags, two or three bags plus a laptop computer and musical instruments and tennis rackets into the cabin as carry-on luggage.
TRAVEL
December 11, 2011 | By Catharine Hamm, Los Angeles Times
Question: I traveled out of San Francisco this summer. My flight was supposed to take me to Chicago, where I would connect to my flight to Munich, but it was delayed, so a United agent booked me on a nonstop Lufthansa flight instead. My two children and I had two bags each. I have United elite status so there was no bag fee, but when we checked into Lufthansa, we were told we would have to pay for the second bag. Suddenly, I had $210 in bag fees. I can't seem to get United to refund this.
BUSINESS
June 15, 2011 | By Hugo Martín, Los Angeles Times
The nation's largest airlines collected $3.4 billion in fees charged to passengers for checking luggage last year, a 24% increase over 2009, according to new federal data released Monday. The baggage fees are not the only extra revenue collected by airlines. The airlines last year also took in $2.3 billion in fees charged to passengers to change reservations, down about 3% from the previous year, according to the U.S. Bureau of Transportation Statistics. The agency has yet to calculate other miscellaneous airline revenue for 2010, including charges for in-flight food and beverages, and fees to board early, to access in-flight Wi-Fi services and to transport pets, among other charges.
TRAVEL
October 23, 2010 | By Catharine Hamm, Los Angeles Times Travel editor
As a frequent flier, I have long wondered about the legality of charging baggage fees for those of us who are disabled and can't use the overhead bins. I have a bad shoulder, and flight attendants will not assist me. It seems to me that airlines should not charge a fee for bags for people who are disabled. Does the Americans With Disabilities Act apply? Audray Johnson Riverside Answer: The Air Carrier Access Act, a cousin to the Americans With Disabilities Act, applies.