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CALIFORNIA | LOCAL
March 28, 1999 | KENNETH REICH
In Time magazine's recent excerpt of the new book, "Business @ the Speed of Thought" by Microsoft Chairman Bill Gates, he advises businesses: "Focus on your most unhappy customers." By doing so, Gates says, "You'll turn those draining bad news experiences into an exhilarating process of improving your product or service. . . . You should examine customer complaints more often than company financials."
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CALIFORNIA | LOCAL
March 28, 1999 | KENNETH REICH
In Time magazine's recent excerpt of the new book, "Business @ the Speed of Thought" by Microsoft Chairman Bill Gates, he advises businesses: "Focus on your most unhappy customers." By doing so, Gates says, "You'll turn those draining bad news experiences into an exhilarating process of improving your product or service. . . . You should examine customer complaints more often than company financials."
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BUSINESS
March 21, 1989
Diana Leathers has been named senior vice president at First Interstate Bank of California, information services division
NEWS
April 1, 1990
I am deeply disappointed that "L.A. in the Morning" is no longer on KCAL. I was a loyal viewer for many years and was impressed with the needed attention this program continually gave to serious societal concerns. That this program, so well hosted by Stephanie Edwards, was removed is another nail in the coffin of a literate and informed society, as well as an informed electorate. The authors, politicians and activists who appeared on "Midmorning L.A." (the show's previous title)
CALIFORNIA | LOCAL
February 18, 1996 | BARBARA OLIVER, Barbara Oliver is executive director of the Child Abuse Prevention Council of Orange County
"I heard the fire engine whistle blow, and then the dishwasher broke. Now I know that fire engine whistles break dishwashers." The first time I heard this illogical piece of logic, I chuckled. It came to mind again in recent weeks, with the ongoing debate connecting paddling youth and the end of youth violence and vandalism. In my mind, the logic in the latter is equally flawed. The good news is that the two paddling bills under recent discussion failed to be approved by the California Assembly.
CALIFORNIA | LOCAL
August 12, 1994 | FRANK MANNING
As the owner of a small nonprofit youth agency, Bee Hall knows firsthand how difficult it is to locate and obtain grants. When she got started in business two years ago, searching for grants was a time-consuming and confusing process, she says. That was before Hall learned how to tap into Internet, a computerized information network allowing people from all walks of life to communicate by computer.
NEWS
October 20, 2001 | From Associated Press
Medicare commercials hit the national television airwaves Friday, with slapstick actor Leslie Nielsen bumbling his way through a hospital room encouraging fellow seniors to contact the federal agency for help with insurance. The government, which is spending $30 million on the promotion, says the three months of television commercials, radio announcements and newspaper ads will help millions of the elderly and disabled to navigate Medicare.
BUSINESS
July 18, 2000 | JESUS SANCHEZ, TIMES STAFF WRITER
One of the nation's largest sources of commercial real estate information, CoStar Group, faces a new set of rivals and opportunities as it tries to transform itself into an Internet company. The Bethesda, Md.-based firm has spent more than $15 million and acquired an Internet rival to develop its first major product for the Web: CoStar Exchange.com, a digital marketplace for commercial properties.
CALIFORNIA | LOCAL
July 17, 1994 | ALAN R. ZWERNER, Alan R. Zwerner, MD., JD., is director of medical/legal affairs for the Unified Medical Group Assn. and CEO of the Unified Medical Quality Commission in Seal Beach. and
One of the most significant changes taking place in the practice of medicine is the rise of the corporate physician--a change some people greet with skepticism. What, no Marcus Welby? Of course, there is a huge gap between the myth of Marcus Welby and the reality of America's health care system today. This development of the corporate physician is, however, not something to fear, but rather something to cheer.
CALIFORNIA | LOCAL
November 14, 1991 | MARK PLATTE, TIMES STAFF WRITER
Citing an increase of Mexican nationals who are suspected of murder in the United States, San Diego's mayor and police chief urged the governor of Baja California Wednesday night to seek vigorous prosecution of those charged with such crimes. The gathering of top officials at Gov. Ernesto Ruffo Appel's office here to discuss the problem was to be the first of several such meetings in which San Diego authorities hope to help stem their spiraling homicide rate.
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