December 4, 2010 |
Question: In 2007, my husband, Neil, and I booked two tickets on British Airways to London. Neil was receiving chemotherapy so we could not fly. British Airways advised us to submit our refund request in writing along with a doctor's note, which we did on March 12, 2007. Since that time we have followed up with faxes to its customer service in New York. A second written request was sent July 29, 2007. On Jan. 30, 2008, we received a request to submit unused coupons or a copy of the e-ticket and proof of payment.
March 31, 2010 |
(Bloomberg News) -- British Airways planned to get about 90 percent of its flights off the ground today at London Heathrow airport as the carrier recovers from a second walkout by cabin crew that ended at midnight. The airline, Europe's third largest, canceled 31 of 319 flights from Heathrow today, according to its Web site. .It scrapped hundreds of trips when flight attendants followed a three-day strike with a four-day stoppage. The carrier faces the threat of more walkouts in April if it can't resolve pay and staffing differences with 12,000 workers.
January 10, 2010 |
GETTING THERE From LAX, Emirates, British Airways and Malaysia Airlines offer connecting service (change of planes) to Malé. Restricted round-trip fares begin at $1,105. WHERE TO STAY Six Senses by Soneva Gili, doubles from $1,330 a night, www.sixsenses.com/ The Banyan Tree Madivaru, $3,340 a night for room, meals and select beverages; www.banyantree.com/ The Beach House at Manafaru Maldives , doubles from $850 a night, breakfast included.
December 18, 2009 |
British Airways on Thursday won a High Court injunction blocking a threatened 12-day strike by cabin crews that could have grounded about 1 million travelers at the height of the Christmas season. The decision ended a roller-coaster four days of disputes and negotiations over the planned work stoppage, which threatened to further undercut the beleaguered airline at one of the busiest travel times of the year. The union called the strike in response to British Airways' decision to reduce cabin crew staffing on most flights to cut costs.
December 5, 2009 |
The growing army of self-serve kiosk computers at the nation's airports never sleeps, never complains and works fast. And today the machines are being asked to do more than ever. Responding to the growing frustration with airport lines, America's major airlines have added thousands of self-serve kiosks in the last few years so passengers can print boarding passes, confirm flights and change seats on the touch-screen computers. At Los Angeles International Airport, the newest kiosks also print luggage tags, provide airport maps and let passengers buy seat upgrades and make hotel reservations.
August 22, 2009 |
Although Southern California still enjoys shorts and T-shirt weather, airlines have already started to roll out discount fares for Thanksgiving, Christmas and New Year's travel. This is great news for bargain-hunting travelers, but it signals growing desperation among U.S. airlines, which have seen revenues drop 21% in July versus the same month last year, according to the Air Transport Assn. of America, the industry trade group that represents most passenger airlines in the country.
June 17, 2009 |
British Airways on Tuesday urged its staff to work for nothing in an effort to save the company money. British Airways is struggling to come up with ways to save cash after reporting its biggest full-year loss since the former national airline was privatized in 1987. BA chief Willie Walsh has said he would not draw a salary for the month of July, and urged other employees to work for blocks of time without being paid.
December 3, 2008 |
British Airways and Australia's Qantas Airways Ltd. said Tuesday that they were holding talks about a potential merger, sparking hopes of consolidation in the hard-hit aviation industry. Both companies issued statements saying they were exploring a potential merger with each other "via a dual-listed company structure." Neither British Airways nor Qantas provided further details.