Bus Riders Union

Citing poor on-time performance, overcrowding and a shortage of service, several thousand transit riders gave low marks to the bus system run by the Metropolitan Transportation Authority, according to a survey released Friday. "The MTA got a D for the overall quality of its bus service," said Esperanza Martinez, an organizer for the Bus Riders Union, an advocacy group that conducted the survey. "People are paying way too much and waiting way too long for a bus that will likely pass them by."