BUSINESS
August 12, 2009 | By DAVID LAZARUS
California law states that "a telephone bill may only contain charges for products or services, the purchase of which the subscriber has authorized." So why do so many seemingly unauthorized fees appear on people's phone bills? Fontana resident Howard Cohen is among the thousands of people a year who, state officials say, report questionable charges on their phone bills. In May, his AT&T bill included a $14.95 charge from a company called ILD Telecommunications. He didn't recognize the name or know what the charge was for. Cohen, 65, said he immediately called AT&T and was told by a service rep that it wasn't the phone company's problem.