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Carnival Cruise Lines

April 17, 2013 | By Hugo Martín, Los Angeles Times
Hoping to improve its tarnished image, Carnival Cruise Lines plans to spend $300 million to add an extra generator in each ship and upgrade fire-suppression systems in response to the high-profile malfunctions that hobbled the Carnival Triumph this year. Carnival's investment comes in response to an engine fire in February that cut most of the power to the Triumph, which had to be towed from the Gulf of Mexico while frustrated passengers contended with nonfunctioning kitchens, bathrooms, air conditioning and elevators.
September 24, 2013 | By Hugo Martín
While crews work to salvage the wrecked Costa Concordia ship off the coast of Italy, the ship's parent company is struggling to sail clear of stormy conditions. Carnival Corp., the world's largest cruise company, Tuesday reported third-quarter profit of $934 million, or $1.20 a share, compared with $1.3 billion, or $1.71, in the same period last year. Carnival also reported that bookings for the remainder of 2013 and the first quarter of 2014 are behind the same periods in previous years, with prices about the same.
December 19, 2012 | By Hugo Martin
Carnival Cruise Lines will redeploy an 855-foot-long cruise ship from Miami to Long Beach in 2014, doubling the number of cruise trips to the Southern California terminal. The Miami cruise line announced Wednesday that the Carnival Imagination will arrive in Long Beach in January 2014, raising to three the number of Carnival ships operated from the terminal. The ship should double the number of calls to the port to about 224 and draw an additional 480,000 passengers per year. Carnival is the only cruise line operating from Long Beach on a year-round basis.
October 3, 1999
Regarding "Cruise Lines Test Waters for Bookings on Internet" (Travel Insider, Sept. 19): As one of the first travel agencies on the Internet (my site was launched three years ago), I have watched the industry grow. At this point, the online bookings from the cruise lines are not a threat to travel agencies. But who knows three to five years from now? The cruise lines do have lots of berths to fill, and more new ships are scheduled. They need the travel agent community to sway consumers from land-based vacations to cruises.
January 14, 2001
Travel Services International of Delray Beach, Fla., which says it runs the largest network of cruise agencies in the U.S., is promising refunds to any customer who is unhappy with a cruise it books. Although Carnival Cruise Lines, run by the world's largest cruise company, Carnival Corp., makes a similar promise, Travel Services extends its "satisfaction guarantee" to all the lines it books, according to John Bloodworth, president of the company's cruise division.
Six major U.S. cruise lines agreed last week to make changes in their advertising and billing policies after a lawsuit by Florida state authorities accused them of misleading passengers about fares. At issue are "port charges" or "port fees," which most companies have assessed on top of a cruise's advertised price--raising it as much as 30%. The fees, generally $80 to $200, have been climbing in recent years.
June 28, 1997
A violent jolt that awoke hundreds of vacationers just hours before their cruise liner docked at San Pedro has left many of the passengers wondering nearly a week later just what occurred in the predawn darkness. Carnival Cruise Lines, operator of the Jubilee, told The Times that the sudden lurch occurred when the ship maneuvered to avoid a fleet of fishing boats that entered its path about 2 a.m. last Sunday. The incident 25 miles off the coast of San Diego was not reported to authorities because there was no collision or injuries, a Carnival representative said.
May 17, 2009
Re: David Lazarus' consumer column, "Swine flu sank Mexico cruise," May 10: In the current economic environment it is amazing that Carnival Cruise Lines management can afford to alienate customers by acting with such indifference to their concerns. Carnival's focus on the short-term bottom line at the expense of customer satisfaction does not seem like a sustainable business model. Perhaps I have discovered a new stock to short. Evan Goldman Redondo Beach -- It's nice to be reminded now and again that life is not a cruise -- or, as my stepfather used to so aptly put it, life is not fair.
January 9, 2000
Six cruise lines, which together control 49,918 berths, or 34% of the industry (according to Cruise Lines International Assn.), are cooperating on their "guest loyalty" programs, allowing veteran cruisers from one line to claim discounts up to 50% on sailings on the other lines. The lines are Carnival Cruise Lines, Holland America Line, Cunard Line (which runs the Queen Elizabeth 2), Seabourn Cruise Line, Windstar Cruises and Costa Cruises. Florida-based Carnival Corp.
September 28, 1997
Travel by airplane, ship and train is combined in new Amtrak Cruise Rail packages, the result of a three-way partnership among Amtrak, Carnival Cruise Lines and United Airlines. Vacationers can choose from 13 Carnival cruises lasting four to six days in Alaska, Mexico and the Caribbean, take the train to the port, and then fly back home after the cruise. Ports include Los Angeles, New Orleans, Miami, Tampa, Orlando and Vancouver, Canada. Prices vary.
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