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January 11, 2010 | By John M. Glionna
Using a crude sawed-off stick as a cane, Shi Yaping waited outside a government office, competing with a throng of petitioners to air her grievance over a neighborhood dispute. The 59-year-old had traveled here from the central province of Hubei to take advantage of a centuries-old Chinese custom that grants citizens the right to bring unsettled complaints to a regional panel of inquiry. Yet Shi knows well the perils of speaking her mind in China, where undercover police and mercenary thugs wait to pounce.
September 22, 1998 | Bloomberg News
The Teamsters union filed new complaints against Anheuser-Busch Cos. with the National Labor Relations Board and said it will challenge plans by the beer maker to start operating under its most recent contract offer. The Teamsters, representing more than 8,000, or about a third, of Anheuser-Busch's employees, said the company refuses to put proposals in writing and has stopped allowing union members to pay dues through payroll deduction.
May 25, 2000 | Sharon Bernstein
A year after a legal case and a devastating internal report forced Kaiser Permanente to revamp its system of binding arbitration, complaints against the state's largest HMO are being heard sooner, according to a report issued by the independent attorney who now runs the program.
September 14, 1989 | From Reuters
Japan's powerful trade ministry took the unprecedented step Wednesday of asking foreign companies how to increase imports, and it received a bushel of complaints about the system. Trade officials said executives at 83 companies from 10 countries in North America and Europe met Trade and Industry Minister Hikaru Matsunaga and other officials for a high-level dialogue on import promotion.
A Spanish-language commercial from Chevron Corp. that ran briefly on general-market television channels drew a small but vocal response from consumers angered by the use of a language other than English on general-market stations. "The fact is that we received a small number of positive and negative responses," said Chevron spokeswoman Bonnie Chaikind. "But the overall response was very, very small in relation to the total customer base of Chevron."
The U.S. Census Bureau has agreed to investigate the claims of 17% of the nation's cities, counties and towns--including the city of Los Angeles--that the 1990 preliminary census missed thousands of housing units across the country. In all, the bureau has accepted for review the challenges of 6,602 communities, including 128 in Southern California, while rejecting 983 challenges nationwide.
November 14, 1989 | MATT LAIT
Public defenders in West Municipal Court in Westminster said Monday that cramped working conditions and heavy caseloads have made it increasingly difficult to adequately represent their clients. Because of limited office space, public defenders sometimes have to resort to interviewing clients in hallways and file rooms. "Under these conditions, client confidentiality goes out the window," said Deputy Public Defender Sharon Petrosino Monday. "It's hard to do our job this way."
December 29, 1989 | S.J. DIAMOND
Following is my annual select assortment of questionable products, services, pitches and practices, as reflected in one year's calls and letters from consumers. Many were already familiar, involving utilities, banks, insurance, time share properties, prize giveaway promotions, the IRS, retail service, credit cards, telemarketing and, of course, the invariable problems with new cars and car repairs.
February 10, 2010 | By Jerry Hirsch
Auto information and pricing company Edmunds .com took a look at the number of complaints drivers have filed about carmakers with the National Highway Traffic Safety Administration and compared them with the number of autos the companies have on the road. Toyota Motor Corp. looked pretty good by that measure. According to the database, which Edmunds noted consists of complaints from individuals and is not checked for accuracy by NHTSA, Toyota was the subject of 9.1% of the complaints from 2001 through the start of February.
October 30, 1996 | HOPE HAMASHIGE
The city of Newport Beach has received a slew of letters protesting its proposal to establish a special assessment district to charge property owners for burying power lines in West Balboa. But city officials suspect they were all written by the same person and have asked police to investigate possible mail fraud. "They all have a Santa Ana postmark, are all addressed with labels and were all mailed on either the 22nd or the 23rd" of this month, City Manager Kevin J. Murphy noted.
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