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Complaints

BUSINESS
November 13, 2013 | By Hugo Martin
Many airline seats are getting smaller. More carriers are putting price tags on all of those onboard extras you used to get for free. And cabins are more crowded than ever. Yet, complaints about airlines filed with the U.S. Transportation Department have dropped 14.1% to 10,439 in the first nine months of the year, from 12,153 in the same period in 2012. The statistics from the Transportation Department also show that complaints filed in September alone dropped 6.8%, to 1,008 from 1,081 in September 2012.
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CALIFORNIA | LOCAL
November 9, 2013 | By Frank Shyong
The creator of Huy Fong Foods' Sriracha hot sauce says that his company might have gone bankrupt if the city of Irwindale had successfully stopped production at the facility in response to odor complaints from nearby residents. According to a statement issued to The Times on Friday, Huy Fong Foods would have suffered a $10-million loss if a judge had granted the city's request for a temporary restraining order. The judge denied the city's request for the order at a hearing Oct. 31. A Nov. 22 hearing will determine whether the city's request for a preliminary injunction to stop operations at the factory is granted.
CALIFORNIA | LOCAL
November 3, 2013 | By Kate Mather, Matt Stevens and Ashley Powers
The man authorities allege opened fire inside Los Angeles International Airport on Friday “made the conscious decision” to try to kill multiple TSA employees, according to a federal criminal complaint . In a handwritten letter found in a bag recovered from the scene, authorities say suspect Paul Anthony Ciancia, 23, stated he would attempt to kill several Transportation Security Administration agents and wanted to “instill fear in...
CALIFORNIA | LOCAL
October 31, 2013 | By Frank Shyong and Hector Becerra, Los Angeles Times
In a declaration filed Thursday morning, David Tran, chief executive and founder of Huy Fong Foods, said the first complaints about the Sriracha hot sauce factory in late 2012 came from an Irwindale city councilman's son. The declaration does not name the councilman's son, but sources told The Times it refers to the son of councilman Hector Manuel Ortiz. The Irwindale City Council and city manager have not responded to requests for comment made Thursday morning. According to the declaration, Huy Fong Foods responded to the son's first complaint last year by installing filters.
CALIFORNIA | LOCAL
October 28, 2013 | By Cindy Chang
An ordinance targeting maternity hotels is not necessary, since the facilities are illegal under existing law, the Los Angeles County Department of Regional Planning said in a report. Since February, a task force convened by the county Board of Supervisors has shut down 18 suspected hotels, all in Rowland Heights or Hacienda Heights. Pregnant women from China and Taiwan stay at the hotels so they can give birth to children who are U.S. citizens. Nearly all the hotels were in single-family residential zones, where boarding houses already are banned, according to the report released Friday.
WORLD
October 26, 2013 | By Laura King
CAIRO - An Egyptian judge Saturday threw out a legal complaint against Nobel laureate and prominent former diplomat Mohamed El Baradei, who had been accused of breaching the public trust for quitting as vice president to protest a violent crackdown on the Muslim Brotherhood. The case had illustrated the extreme sensitivities surrounding any criticism of the army and the country's military-backed government in the wake of the July overthrow of Islamist President Mohamed Morsi and a subsequent bloody dispersal of his followers.
CALIFORNIA | LOCAL
October 26, 2013 | By Rong-Gong Lin II and Rosanna Xia
Los Angeles' top building official said he has been cleared of wrongdoing related to an ethics complaint filed by an opponent of a controversial Hollywood skyscraper project. “I just received good news from the Ethics Commission that they have dismissed the false and baseless allegation that was filed against me,” Raymond Chan, the interim general manager of the Department of Building and Safety, said in an email to undisclosed recipients Thursday and reviewed by The Times. “I am very happy that this dark cloud is removed,” Chan wrote.
BUSINESS
October 25, 2013 | By Marc Lifsher
SACRAMENTO - Weeks after a computer malfunction interrupted unemployment benefits for as many as 300,000 unemployed Californians, many say they're still struggling to get help from the Employment Development Department. Some people have gone more than a month without receiving their twice-monthly jobless benefits. And they're reporting difficulty contacting the EDD; jobless workers say their phone calls and emails are going unanswered. These complaints come despite assurances this week from the agency that the problems are under control.
CALIFORNIA | LOCAL
October 21, 2013 | By Jason Song
Joining a growing list of students who allege that their colleges and universities have mishandled alleged sexual assault cases, seven current and former University of Connecticut students said Monday that they have filed a complaint with the U.S. Department of Education. Some of the students are represented by Los Angeles attorney Gloria Allred, who said in a news conference in Hartford that students "feel that they have been betrayed by UConn, which has failed to keep them safe and betrayed them once they reported what happened to them.
CALIFORNIA | LOCAL
October 18, 2013 | By Stephen Ceasar
UCLA's policies and procedures are inadequate to deal with increasing complaints of racial bias among faculty - nearly all of whom surveyed said they had experienced some level of discrimination, according to an internal report obtained by The Times. The report also found that allegations of overt racism were not investigated and, if they were, they rarely resulted in sanctions or punishments. The review, which was launched by Chancellor Gene D. Block in 2012 after he was approached by a group of concerned faculty, found that university policies regarding racial bias and discrimination were vague and insufficient.
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