February 27, 2014 |
Any buyer of a new car has faced this question: Should I plunk down extra money for an extended warranty? It can make sense if you'll sleep better at night knowing you have an additional layer of coverage for your wheels. ASK LAZ: Smart answers to consumer questions But do the statistics bear this out? And do you have to decide right away, when the dealer is pressuring you to come across with more cash? For the answers, check out today's Ask Laz video.
March 17, 1985 |
When R. J. Reynolds Tobacco Co. took a picture of a pyramid off its Camel cigarette pack in 1958, loyal Camel smokers steamed. "They were furious. They insisted we changed the product, even though we hadn't touched it," an R. J. Reynolds spokesman said of the company's attempt to update the package. After thousands of angry complaints and a hefty drop in sales, the company restored the brown triangle and hasn't tampered with it much since. Package design, whose importance the Winston-Salem, N.C.
August 22, 2013 |
Patent trolls are a widely reported problem for big business and technology makers. They are companies that exist primarily to buy up patents and then collect money, in the form of licenses or lawsuit settlements, from alleged infringers of those patents. Trolls take advantage of a patent system with serious flaws, and their abuse of the system is creating, as a White House fact sheet recently put it, a "drain on the American economy. " And, as it turns out, a drain on you, the ordinary consumer.
February 14, 2001 |
The government released rollover risk ratings for 30 more vehicles on Tuesday, giving low marks to eight sport-utility vehicles and high grades to four cars. The ratings of the 2001 vehicles are based on a mathematical formula for measuring the vehicle's center of gravity and width. SUVs and pickup trucks are more top-heavy and thus more likely to get lower marks than a car or van.
CALIFORNIA | LOCAL
May 21, 2013 |
SAN FRANCISCO -- California retailers may be liable for large money awards if they falsely advertise that their products are on sale. A federal appeals court Tuesday revived a potential class-action lawsuit against Kohl's Department Stores for allegedly misstating in advertising that items had been marked down. The U.S. 9 th Circuit Court of Appeals said California consumer laws permit such lawsuits if the customer would not have made the purchase but for the perceived bargain.
December 3, 2008
Re "U.S. tackles consumer debt market," Nov. 26 OK, I admit that I do not have a degree in economics. However, the information I am reading about "bailouts" defies any logic I know as a consumer. The latest is that the government plans to give billions to industries that will encourage consumer credit. Everyone I know is trying desperately to get out from under credit debt. Can someone who has credit-card debt explain how encouraging the use of further indebtedness through credit can help the average consumer?
December 19, 2013 |
Your personal information isn't safe. That doesn't apply only to the 40 million Target shoppers whose credit and debit card numbers may now be in the hands of hackers. It's a trend that's been clear for many years: The stewards of consumers' personal info - businesses, hospitals, government agencies - are woefully negligent when it comes to safeguarding data. Too often, sensitive computer files are unencrypted or left on laptops that get stolen. Aggressive moves by hackers are met with only the most cursory security upgrades.
June 7, 2009
Re: David Lazarus' consumer column, "Finally, AT&T writes a contract in plain English," May 31: "The 8,000-word contract was a triumph of consumer-unfriendliness" -- and clearly was written by lawyers on steroids! Michael Lohnberg Agoura Hills