October 24, 2013 |
Bill's daughter recently purchased a house, and it came with a home warranty. Then the trouble started. She took a shower and discovered that water was seeping out of the walls. Yow! Bill's daughter contacted the warranty provider and was told the policy didn't cover plumbing. ASK LAZ: Smart answers to consumer questions Bill asks: Is that how these things usually work? And the answer is: No. Most home warranties cover plumbing, along with most other major systems and appliances.
CALIFORNIA | LOCAL
May 21, 2013 |
SAN FRANCISCO -- California retailers may be liable for large money awards if they falsely advertise that their products are on sale. A federal appeals court Tuesday revived a potential class-action lawsuit against Kohl's Department Stores for allegedly misstating in advertising that items had been marked down. The U.S. 9 th Circuit Court of Appeals said California consumer laws permit such lawsuits if the customer would not have made the purchase but for the perceived bargain.
February 27, 2014 |
Any buyer of a new car has faced this question: Should I plunk down extra money for an extended warranty? It can make sense if you'll sleep better at night knowing you have an additional layer of coverage for your wheels. ASK LAZ: Smart answers to consumer questions But do the statistics bear this out? And do you have to decide right away, when the dealer is pressuring you to come across with more cash? For the answers, check out today's Ask Laz video.
February 14, 2001 |
The government released rollover risk ratings for 30 more vehicles on Tuesday, giving low marks to eight sport-utility vehicles and high grades to four cars. The ratings of the 2001 vehicles are based on a mathematical formula for measuring the vehicle's center of gravity and width. SUVs and pickup trucks are more top-heavy and thus more likely to get lower marks than a car or van.
February 26, 2014
Bill Nagel joined the Los Angeles Times as Executive Vice President, Business Services in July 2009. In this role, Nagel is responsible for growing alternative revenue streams through the marketing and sales of The Times world-class print production, distribution and marketing services to other entities across Southern California. He is also responsible for business to consumer marketing for the Los Angeles Times Media Group's portfolio of products. Previously, Nagel was Sr. Vice President of Business Channels for the San Diego Union-Tribune, overseeing both consumer and advertising revenue development.
December 3, 2008
Re "U.S. tackles consumer debt market," Nov. 26 OK, I admit that I do not have a degree in economics. However, the information I am reading about "bailouts" defies any logic I know as a consumer. The latest is that the government plans to give billions to industries that will encourage consumer credit. Everyone I know is trying desperately to get out from under credit debt. Can someone who has credit-card debt explain how encouraging the use of further indebtedness through credit can help the average consumer?
June 7, 2009
Re: David Lazarus' consumer column, "Finally, AT&T writes a contract in plain English," May 31: "The 8,000-word contract was a triumph of consumer-unfriendliness" -- and clearly was written by lawyers on steroids! Michael Lohnberg Agoura Hills
August 22, 2013 |
Patent trolls are a widely reported problem for big business and technology makers. They are companies that exist primarily to buy up patents and then collect money, in the form of licenses or lawsuit settlements, from alleged infringers of those patents. Trolls take advantage of a patent system with serious flaws, and their abuse of the system is creating, as a White House fact sheet recently put it, a "drain on the American economy. " And, as it turns out, a drain on you, the ordinary consumer.
November 14, 2013 |
Kyle says he receives a lot of unwanted email from his cable provider, Time Warner Cable. He also says the company appears to be sending him email from other companies. Kyle's question: Is my cable company a spammer? ASK LAZ: Smart answers to consumer questions And the answer is: Yup. Although Time Warner Cable would characterize it instead as notifying customers about goods and services in which they may be interested. What can you do about it? Check out the surprising process in today's Ask Laz video.