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June 7, 2009
Re: David Lazarus' consumer column, "Finally, AT&T writes a contract in plain English," May 31: "The 8,000-word contract was a triumph of consumer-unfriendliness" -- and clearly was written by lawyers on steroids! Michael Lohnberg Agoura Hills
May 1, 1988
When people attending the Bruce Springsteen concert pay scalpers $350-$850 for a $25 ticket, it is easy to understand why we have inflation. The consumer is being consumed. MONROE RUBINGER Beverly Hills
September 15, 1991
In its editorial "Help Wanted From the Fed," Sept. 7), The Times wants the Fed to boost economic activity by cutting interest rates even more and "that should help fuel consumer spending and fire up the recovery." The Times seems to forget that millions of consumers depend on interest income to make ends meet. If their interest income goes lower, how would that fuel consumer spending and fire up the economy? C.B. MIRKIN Los Angeles
March 19, 1986
Jerry Smilowitz, a consumer law specialist in the California attorney general's Los Angeles office, said a federal law enables consumers to obtain refunds for services that were paid for but not delivered. He said it was likely that those who purchased Air Hawaii tickets with credit cards could obtain full refunds. Air Hawaii has discontinued service and filed a bankruptcy petition last Friday.
May 21, 2013 | By Maura Dolan
SAN FRANCISCO -- California retailers may be liable for large money awards if they falsely advertise that their products are on sale. A federal appeals court Tuesday revived a potential class-action lawsuit against Kohl's Department Stores for allegedly misstating in advertising that items had been marked down. The U.S. 9 th Circuit Court of Appeals said California consumer laws permit such lawsuits if the customer would not have made the purchase but for the perceived bargain.
June 28, 2012
Re "Suit targets consumer watchdog," Business, June 23 I found it amusing to read that C. Boyden Gray, an attorney in a suit challenging the constitutionality of the Consumer Financial Protection Bureau, complains about how unfair and wrong it is that "if you're a poor beleaguered financial institution … and you are set upon by this bureau, you have no access to the democratic system … to appeal what's happened. " Perhaps Gray might also consider the plight of a private individual set upon by one of those "poor beleaguered financial institutions.
December 19, 2013 | David Lazarus
Your personal information isn't safe. That doesn't apply only to the 40 million Target shoppers whose credit and debit card numbers may now be in the hands of hackers. It's a trend that's been clear for many years: The stewards of consumers' personal info - businesses, hospitals, government agencies - are woefully negligent when it comes to safeguarding data. Too often, sensitive computer files are unencrypted or left on laptops that get stolen. Aggressive moves by hackers are met with only the most cursory security upgrades.
January 21, 2014 | By David Lazarus
David wants to know if there's a best time to buy cruise tickets. Do you get the best deals if you dive in early and book months in advance, or is it smartest to wait until the last minute and see what's available? ASK LAZ: Smart answers to consumer questions Both approaches have advantages and disadvantages. To find out what the experts say, check out today's Ask Laz video. If you have a consumer question, email me at or contact me via Twitter @Davidlaz .
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