February 1, 2013 |
Toyota, Ford and Honda ranked highest in a consumer survey of brand perception by Consumer Reports, and Tesla - the Palo Alto-based maker of electric cars - made the Top 10. The best brands list largely mirrors the survey from last year, in which the top six brands finished in the same order, according to the product-testing organization and consumer magazine, which released the results Friday. Scoring worst in the survey were Mitsubishi and Toyota's Scion brand - tying for last place - and Ram trucks, scoring third worst.
April 21, 2014 |
General Mills Inc., maker of Cheerios and other grocery staples, has reversed a recent change to its online legal policy after an outcry by consumers. The policy had been quietly updated last week to include terms under which any dispute with the company would have to be decided through arbitration, a change first reported by the New York Times last week. Critics and legal experts said the new terms could cost consumers their right to sue in court if they merely "liked" General Mills' social media pages, downloaded coupons from its website or entered any company-sponsored contests.
April 17, 2012 |
One-third of consumers are using Facebook, Twitter and other social media sites to seek medical information, discuss symptoms and express their opinions about doctors, drugs and health insurers, according to a new report. These latest results from PwC's Health Research Institute underscore the need for healthcare providers and insurance companies to engage more with consumers online since they are increasingly making medical decisions based on the information they find there. The stakes are likely to grow as millions of younger consumers comfortable with social media enter the insurance market for the first time under the federal healthcare law. “Those medical providers and payers who are able to use social media are likely to do better in the marketplace as consumers make these decisions,” said John Edwards, a director in PwC's healthcare strategy and business intelligence practice.
February 2, 2002
"Cell Phone Numbers Racket" (editorial, Jan. 17) is well-intentioned but misinformed. As attractive an idea as taking your number with you when you switch wireless providers may be, it will redirect almost $1 billion in its first year and half-a-billion dollars every year thereafter away from consumers' No. 1 concern: continuing to expand coverage and quality. This is a matter of choice. Should the industry spend billions on continuing to fight blocked calls and dropped calls, or should that money be spent on rebuilding the infrastructure for something that will be of value only to a few?
March 4, 2013 |
The White House said Monday that consumers should be able to unlock their smartphones, and that it would support legislation to make such adjustments legal. The Obama administration said consumers deserve the flexibility to unlock their smartphones as well as their tablets, allowing consumers to use a device with a carrier other than the one they bought it from. "It's common sense, crucial for protecting consumer choice, and important for ensuring we continue to have the vibrant, competitive wireless market that delivers innovative products and solid service to meet consumers' needs," the White House said in response to a petition.
October 24, 2012 |
Discussions of Proposition 37, the initiative that would require labeling of many genetically engineered foods, tend to bring up two arguments that both seem true at first blush. Opponents claim it would raise the price of food; supporters say it would result in better-informed consumers. But both assertions are more dubious than they appear. The No-on-37 campaign bases most of its claims of higher food prices on a study that it paid for, so obviously the findings are hardly unimpeachable.
September 14, 2009 |
Wall Street wants consumers to do their part to heal the economy. Traders know it's going to take some time. Investors will get some insight this week into how much consumers are spending from a government report on August retail sales. They will also get an indicator of how willing consumers are to borrow money to make those purchases when credit card lender Discover Financial Services reports earnings Thursday. "I think everybody is focusing so heavily on if people are releasing some of those dollars they have been clinging so tightly to over the past year," said Jamie Cox, managing partner at Harris Financial Group in Colonial Heights, Va. Analysts say investors need to see evidence that consumer spending is picking up before the market can extend its recent gains.