December 28, 2013 |
A Times investigation into the intense sales culture at Wells Fargo Bank, published in Sunday's newspaper, has drawn strong reaction from the bank's customers and employees. Many related experiences similar to those described in the story. The Times reported that rigid daily quotas caused many employees to unethically inflate sales - often by pushing unnecessary accounts or services, at times without customer permission. Some staffers begged family members to open ghost accounts; others ordered credit cards that customers never requested, or forged signatures on account paperwork.
December 11, 2005 |
IN Switzerland, the land of watches, trains really do run like clockwork. "If I'm 30 seconds late, the train is gone," said Michelle Kranz, who commutes daily into Lucerne, where she works for the tourist board. Step across the border, and you're in a different universe. Italy has two rail schedules: the one printed in the brochure and another, flashing updates, on a board in the station. The first may be a fantasy; the second, reality.
January 1, 2012 |
Karaoke Culture Dubravka Ugresic Open Letter: 324 pp., $15.95 paper Dubravka Ugresic does not like karaoke. That doesn't stop her from trying it, just as her resistance to celebrity doesn't stop her from putting her head through a cutout on a Hollywood studio tour so that she can be photographed with Clark Gable. Ugresic, a game and inquisitive critic, looks at culture from all angles, which sometimes means picking up the mic . Karaoke recycles rather than creates, she argues in "Karaoke Culture," the 100-page essay that lends its name to the title of her new collection.
May 15, 2013 |
Here's a proposal that would have a hard time finding support in the United States. A new government study in France suggests levying a new tax as high as 1% on the sale of smartphones, tablets and other Internet devices, with the funds going toward funding cultural initiatives. The proposal was submitted Monday to President Francois Hollande as part of a larger report on digital culture. The report was created by a team led by Pierre Lescure, a journalist and former executive at Canal Plus. The focus of the report is the so-called French cultural exception in the changing digital landscape.
September 8, 2013 |
Kings General Manager Dean Lombardi told fans at the team's fan fest event he believes the franchise is “at a critical stage” but has a unique opportunity to “create something special” despite the challenge of operating under a salary cap that dropped to $64.3 million from a pro-rated $70.2 million last season. Lombardi began his “Town Hall” session at Staples Center by joking that it seemed like it had been a long time since he last spoke to fans - and it was. The fan fest was cancelled last season because of the lockout, making this his first appearance in front of fans since the team's 2012 Stanley Cup triumph.
April 26, 2012 |
The long tentacles of Rupert Murdoch'sNews Corp. scandal have ensared many ofBritain's top media figures. The unfolding controversy has now embroiledBritain's culture secretary Jeremy Hunt in what is turning out to be a fight for his political life. This week, Hunt was in damage control mode as he faces allegations about his connections to News Corp. 's takeover bid for BSkyB, the British satellite broadcaster. Hunt -- whose department oversees the arts, media, cultural heritage, sports, the Olympics and more -- is accused of being partial to News Corp.