January 21, 2014 |
The Weather Channel wants DirecTV to waive its steep cancellation fees for customers seeking to drop the satellite service because it no longer carries the network. The request is being made in an open letter being sent to DirecTV's board of directors Wednesday morning and in advertisements scheduled to be published in several newspapers including the Los Angeles Times and New York Times. In the letter, Weather Co. Chairman and Chief Executive David Kenny writes that since the network was dropped Jan. 13, "many thousands have called your customer service centers asking to terminate their contracts since they are now getting less content for the same price.
April 3, 2011 |
Dorothy Ouma began trading foreign currencies after seeing a TV commercial touting it as a way to make extra money, something she could use as a single mother raising three children. "The ads made me think, 'This is easy,'" said Ouma, 52, an administrator with the Grand Prairie, Texas, police department. Ouma used her credit card to fund an account with an online currency broker. Within a few weeks of swapping dollars for yen and euros, she said, her $3,000 of borrowed money was gone.
December 5, 2013 |
AT&T is making a move next week to attract customers who use smartphones that are not under a wireless service contract. The carrier announced Thursday that starting Dec. 8, customers with off-contract smartphones can choose a "no annual service contract" option that will lower the price of their monthly Mobile Share Value service plan by $15. Users can get the option if they are paying for their device through the AT&T Next early-upgrade plan,...
October 14, 2013 |
AT&T said it will offer only its Mobile Share plan beginning Oct. 25, cutting out all other service options for new wireless customers. The Texas-based carrier introduced its Mobile Share plan a year ago. Under the plan, customers have unlimited talk and texting but splits data usage with others on their plan. AT&T said it has signed up more than 13 million customers for Mobile Share since it launched, and that 95% of new AT&T customers choose that plan. REVIEW: Galaxy Gear is fun, cool but not worth buying just yet [Video]
December 24, 2013 |
It's a perk wireless customers have come to expect: Sign up for a two-year service contract, and get a new smartphone at a deeply discounted price or sometimes even free. But the reign of cellphone subsidies could be ending as customers demand more flexible mobile plans, forcing wireless carriers to look for alternatives to the long-standing practice. AT&T Inc. hinted this month that it was considering doing away with phone subsidies. Chief Executive Randall Stephenson said subsidizing a smartphone every two years was an expensive undertaking that he didn't think the company could afford.
December 6, 2013 |
Apparently when it comes to selling satellite TV, anything goes. In a lawsuit filed in federal court in Sacramento, satellite broadcaster DirecTV accuses Dish One, a retailer majority-owned by rival Dish Network, of using all sorts of duplicitous and illegal acts including pretending to be DirecTV representatives in an effort to poach subscribers, primarily senior citizens. Dish One has "engaged in marketing efforts to target existing DirecTV customers and convince those customers to switch to Dish Network based on false and misleading representations," DirecTV said in the suit, which makes allegations of trademark infringement, false advertising, fraud and slander.