January 24, 2011 |
Dear Karen: How do I get customers for my new security business? Answer: Attracting early clients is tough for any business without a track record, particularly one in the security industry. You must persuade customers to trust your integrity and your ability to deliver on the contract you sign with them. Look for early customers within your business and social circles, where people already know and presumably trust you. Offer discounts to your first customers and ask them to write testimonials for you and send referrals your way. "Target your marketing to customers that you feel would have the greatest interest in your new approach based upon the research you should have done before launching your business," said Robert M. Donnelly, an entrepreneurship professor at St. Peter's College in New Jersey.
CALIFORNIA | LOCAL
May 30, 1992
I wonder why the big deal about thieves ("Thwarting the Thieves," Ventura County Life, May 21), when so many of the stores do not have people to help one purchase items. There is also nobody to help find an item. The best a customer can hope for is a cashier where one must stand in line and wait to pay. I have walked out because I could not find a clerk to help me. GINGER JONES Channel Islands
December 24, 2013 |
It's a perk wireless customers have come to expect: Sign up for a two-year service contract, and get a new smartphone at a deeply discounted price or sometimes even free. But the reign of cellphone subsidies could be ending as customers demand more flexible mobile plans, forcing wireless carriers to look for alternatives to the long-standing practice. AT&T Inc. hinted this month that it was considering doing away with phone subsidies. Chief Executive Randall Stephenson said subsidizing a smartphone every two years was an expensive undertaking that he didn't think the company could afford.
CALIFORNIA | LOCAL
April 9, 2013 |
For Southern California, the worst of the wind is over for now, an official with the National Weather Service said Tuesday morning. A day after winds of up to 45 mph blasted through the region, Southern Californians will feel relatively mild gusts of 15 to 20 mph Tuesday and Wednesday, said meteorologist Kathy Hoxsie. Thousands of utility customers lost power across Southern California on Monday. The Los Angeles Department of Water and Power reported 13,000 customers without power and Southern California Edison reported 1,800 outages.
March 29, 2011 |
Here's how to make a $455-million consumer class-action settlement disappear. First, require the aggrieved customers to sign and mail in a claim form comprising 10 pages of legal Esperanto before receiving any money. Make sure the customers know they're signing "under penalty of perjury. " Second, let the company keep any money that isn't paid out. At least, that's how the huge settlement reached in a case involving Farmers Insurance Group works out, in the opinion of Santa Monica-based Consumer Watchdog.
CALIFORNIA | LOCAL
April 25, 2000
Power was knocked out Monday afternoon to 4,200 residential and commercial customers in Oxnard, according to Southern California Edison officials. The cause of the outage was still unknown late Monday, but company spokesman Rudy Gonzales said power had been restored to all customers by 7:15 p.m. The affected area was south of Gonzales Road, north of Wooley Road, west of Oxnard Boulevard and east of Victoria Avenue. The power first failed about 3:12 p.m.
March 24, 1986
Quotron Systems Chairman Milton E. Mohr said several customers and joint-venture partners, including AT&T, have voiced concerns about Citicorp gaining access to their confidential business plans if the banking firm acquires Quotron. Mohr said, however, that he doesn't know if any customers will withdraw their business if Citicorp's $680-million bid succeeds.
December 3, 2000
I cannot believe what Adelphia Cable has recently forced upon us: digital TV ["Adelphia Sending L.A. Cable Customers a Digital Warning," Nov. 17]. My neighbors and I are in an uproar over the fact that we were not given any choice as to whether or not we want to keep the cable we have, or have a box installed, get 200 channels (150 too many) free for a month, then call and tell them whether to keep our original channels or not. The caveat is, if you don't call within the month, you'll automatically be charged $74.50 per month, so be on the alert in December.
July 12, 1992 |
Stores come and go. So what is so special about Henshey's? A survey of people on both sides of the counter provides some answers. "Henshey's is such a nice place to work--comfortable," said Marianne Booth, who started in gift-wrapping 26 years ago and has since graduated to accounts payable. "In other stores you are lucky if you can find a salesperson, but here there's a special camaraderie with everyone--staff and customers.
March 16, 2010 |
Lawmakers and consumer advocates have heaped accolades on Bank of America for its announcement that it will stop hitting customers with $35 overdraft fees any time they don't have enough cash to cover a debit-card purchase. Rep. Carolyn Maloney (D-N.Y.), who has spearheaded efforts in Congress to crack down on abusive bank practices, was typical of those showering BofA with love. She declared, "Let me now praise Bank of America!" It's understandable that folks who regularly criticize banks would want to hand out milk and cookies when they see something beneficial for consumers.