July 12, 1992 |
Stores come and go. So what is so special about Henshey's? A survey of people on both sides of the counter provides some answers. "Henshey's is such a nice place to work--comfortable," said Marianne Booth, who started in gift-wrapping 26 years ago and has since graduated to accounts payable. "In other stores you are lucky if you can find a salesperson, but here there's a special camaraderie with everyone--staff and customers.
March 16, 2010 |
Lawmakers and consumer advocates have heaped accolades on Bank of America for its announcement that it will stop hitting customers with $35 overdraft fees any time they don't have enough cash to cover a debit-card purchase. Rep. Carolyn Maloney (D-N.Y.), who has spearheaded efforts in Congress to crack down on abusive bank practices, was typical of those showering BofA with love. She declared, "Let me now praise Bank of America!" It's understandable that folks who regularly criticize banks would want to hand out milk and cookies when they see something beneficial for consumers.
CALIFORNIA | LOCAL
April 25, 2000
Power was knocked out Monday afternoon to 4,200 residential and commercial customers in Oxnard, according to Southern California Edison officials. The cause of the outage was still unknown late Monday, but company spokesman Rudy Gonzales said power had been restored to all customers by 7:15 p.m. The affected area was south of Gonzales Road, north of Wooley Road, west of Oxnard Boulevard and east of Victoria Avenue. The power first failed about 3:12 p.m.
July 20, 2012 |
BlackBerry's Research in Motion insists it's not in a "death spiral," but that isn't stopping many companies from preparing - just in case. Most analysts who have been following the Canadian smartphone maker don't think the company will go out of business soon. Still, some companies that have relied on the BlackBerry for years are starting to hand out other smartphones to their employees. Suffolk Construction Co. in Boston has been a RIM customer for more than a decade, but now it is looking to switch most of its 700 BlackBerry-equipped employees to iPhones by the end of the year.
CALIFORNIA | LOCAL
May 9, 1993
Cable companies are notorious for making promises to win particular franchises and then not fulfilling their contractual obligations ("Market Competition Will Keep Rates Down for Consumers," Commentary by Mark P. Petracca, April 25). The exclusivity of their agreements with the city encourages the cable companies to increase the rates due to the lack of city intervention once the franchises are procured. Even though the franchise agreements expire, only a small minority of cities exercise the option to change cable companies.
June 1, 1997
William Zuendt will leave with his pockets stuffed ("Wells Fargo President, 50, Says He Will Retire," May 22) and his ego inflated. And what has he left behind? In our case, it's one less pair of customers. Small ones to be sure, but from the sound of the article we're joining a group. In our case, Wells Fargo closed our branch. So as of the end of the month, when all checks have cleared, we'll take our savings account and our checking account out of a bank branch where we've gone for more than 20 years.
September 5, 1986
Solvent borrowers are leaving the system in droves for other lenders because of its failure to cut interest rates, an expert told a congressional hearing. But a director of the Farm Credit Administration told the hearing that the high rates are necessary because the system borrowed heavily in the late 1970s and early 1980s and must pay off those loans.
August 28, 2013 |
In the annals of image problems, the banking industry ranks right up there .... er, down there ... in the company of Congress, with a high-profile survey ranking Bank of America Corp. at the bottom of the heap. Five years after the financial crisis, the Reputation Institute survey said banking has a worse reputation than Big Pharma, news outlets, oil companies and telecommunications firms -- though not so bad as Congress. The most highly regarded industries were transport, consumer products, industrial products, food manufacturing and computers.
July 20, 1997
Wells Fargo is finally realizing that they can't fool the people with notices like, "Beginning June 1, to improve customer service, no over-the-counter transactions will be accepted that can be done on ATM machines" ("Merger Woes Take Toll on Wells Fargo," July 10). Who were they kidding? That's a decrease in customer service, not an improvement! That's the sort of action Wells has been taking, and that's why customers are leaving. STEVEN B. OPPENHEIMER Northridge
November 23, 1999 |
Nike Inc. is giving customers a shot at being the next Michael Jordan--not a chance to play pro basketball, but to design their own sneakers. The company on Monday launched a new division called NIKEiD that will let buyers customize two shoe models on Nike's Internet site (http://www.nike .com), the footwear and apparel giant said.