Advertisement
YOU ARE HERE: LAT HomeCollectionsCustomers
IN THE NEWS

Customers

BUSINESS
October 14, 2013 | By Salvador Rodriguez
AT&T said it will offer only its Mobile Share plan beginning Oct. 25, cutting out all other service options for new wireless customers. The Texas-based carrier introduced its Mobile Share plan a year ago. Under the plan, customers have unlimited talk and texting but splits data usage with others on their plan. AT&T said it has signed up more than 13 million customers for Mobile Share since it launched, and that 95% of new AT&T customers choose that plan. REVIEW: Galaxy Gear is fun, cool but not worth buying just yet [Video]
Advertisement
CALIFORNIA | LOCAL
April 9, 2013 | By Joseph Serna
For Southern California, the worst of the wind is over for now, an official with the National Weather Service said Tuesday morning. A day after winds of up to 45 mph blasted through the region, Southern Californians will feel relatively mild gusts of 15 to 20 mph Tuesday and Wednesday, said meteorologist Kathy Hoxsie. Thousands of utility customers lost power across Southern California on Monday. The Los Angeles Department of Water and Power reported 13,000 customers without power and Southern California Edison reported 1,800 outages.
BUSINESS
January 24, 2011 | By Karen E. Klein
Dear Karen: How do I get customers for my new security business? Answer: Attracting early clients is tough for any business without a track record, particularly one in the security industry. You must persuade customers to trust your integrity and your ability to deliver on the contract you sign with them. Look for early customers within your business and social circles, where people already know and presumably trust you. Offer discounts to your first customers and ask them to write testimonials for you and send referrals your way. "Target your marketing to customers that you feel would have the greatest interest in your new approach based upon the research you should have done before launching your business," said Robert M. Donnelly, an entrepreneurship professor at St. Peter's College in New Jersey.
CALIFORNIA | LOCAL
April 25, 2000
Power was knocked out Monday afternoon to 4,200 residential and commercial customers in Oxnard, according to Southern California Edison officials. The cause of the outage was still unknown late Monday, but company spokesman Rudy Gonzales said power had been restored to all customers by 7:15 p.m. The affected area was south of Gonzales Road, north of Wooley Road, west of Oxnard Boulevard and east of Victoria Avenue. The power first failed about 3:12 p.m.
BUSINESS
April 24, 2014 | David Lazarus
As far as corporate notices go, they don't get much creepier than this recent alert from Verizon Wireless. The company says it's "enhancing" its Relevant Mobile Advertising program, which it uses to collect data on customers' online habits so that marketers can pitch stuff at them with greater precision. "In addition to the customer information that's currently part of the program, we will soon use an anonymous, unique identifier we create when you register on our websites," Verizon Wireless is telling customers.
BUSINESS
March 24, 1986
Quotron Systems Chairman Milton E. Mohr said several customers and joint-venture partners, including AT&T, have voiced concerns about Citicorp gaining access to their confidential business plans if the banking firm acquires Quotron. Mohr said, however, that he doesn't know if any customers will withdraw their business if Citicorp's $680-million bid succeeds.
BUSINESS
January 25, 2013 | By Tiffany Hsu
No more missing inches: Subway says that never again will a Footlong sandwich meet a ruler it can't match. In the company's own words: “We regret any instance where we did not fully deliver on our promise to our customers. We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve. Our commitment remains steadfast to ensure that every Subway Footlong sandwich is 12 inches at each location worldwide.” This after an outcry when an Australian customer posted a photo of a Footlong sub on Subway's Facebook page.
BUSINESS
December 3, 2000
I cannot believe what Adelphia Cable has recently forced upon us: digital TV ["Adelphia Sending L.A. Cable Customers a Digital Warning," Nov. 17]. My neighbors and I are in an uproar over the fact that we were not given any choice as to whether or not we want to keep the cable we have, or have a box installed, get 200 channels (150 too many) free for a month, then call and tell them whether to keep our original channels or not. The caveat is, if you don't call within the month, you'll automatically be charged $74.50 per month, so be on the alert in December.
NEWS
July 12, 1992 | SOPHIA WYATT, SPECIAL TO THE TIMES; Sophia Wyatt is a British journalist based in Santa Monica and a longtime customer of Henshey's
Stores come and go. So what is so special about Henshey's? A survey of people on both sides of the counter provides some answers. "Henshey's is such a nice place to work--comfortable," said Marianne Booth, who started in gift-wrapping 26 years ago and has since graduated to accounts payable. "In other stores you are lucky if you can find a salesperson, but here there's a special camaraderie with everyone--staff and customers.
BUSINESS
March 29, 2011 | Michael Hiltzik
Here's how to make a $455-million consumer class-action settlement disappear. First, require the aggrieved customers to sign and mail in a claim form comprising 10 pages of legal Esperanto before receiving any money. Make sure the customers know they're signing "under penalty of perjury. " Second, let the company keep any money that isn't paid out. At least, that's how the huge settlement reached in a case involving Farmers Insurance Group works out, in the opinion of Santa Monica-based Consumer Watchdog.
Los Angeles Times Articles
|