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February 24, 2014 | By Catharine Hamm
Question: I flew with Delta from L.A. to India twice just for the mileage. When I earned enough to go to the country I wanted to visit, they told me that they are sorry, but they doubled the mileage required for the particular flight. I was so angry and stopped flying with Delta. What's a person to do in a situation like this? Edith Gelbard Los Angeles Answer: Scream and then go on. You're in good company among those of us who are now looking at awards miles and saying "arrgh.
February 21, 2014 | David Lazarus
Maybe Capital One should take a course in remedial English. The credit card issuer seems to be having a tough time communicating relatively simple ideas. Betty Rome, for example, would be thousands of dollars wealthier now had Cap One expressed itself clearly. Instead, she says, the company spent months trying to trick her into opening an account she didn't want. Yet that corporate misdirection pales in comparison to the Cap One contract update I wrote about Tuesday. The company recently informed its millions of cardholders that "we may contact you in any manner we choose," including a "personal visit" to your home or workplace.
February 17, 2014 | By Chris O'Brien
Leading Bitcoin exchange Mt. Gox apologized on Monday for a 10-day disruption that has prevented customers from exchanging the virtual currency on its platform and said trading should resume again "soon. " The problem stems from what appears to be a broader issue with the Bitcoin system, which is a distributed set of protocols that are not controlled or maintained by any single entity. In addition to Mt. Gox , the  Bitstamp and BTC-E exchanges were also hit with problems, though the other two have since resumed operations.  Mt. Gox stopped letting customers withdraw Bitcoins on Feb. 7, saying there was some kind of glitch in the Bitcoin system.  The company says it has developed a workaround that it is in the process of implementing.
February 15, 2014 | By John M. Glionna
SALT LAKE CITY - The art of bartending, Matthew Pfohl says, is all about the performance, the subtle dance of bottle and glass. Over his career this virtuoso of the high-end pour has dazzled customers, effortlessly grabbing a top-shelf gin, say Bombay Sapphire, and making a delicate decant to create another liquid masterpiece. But in Utah, his act takes place backstage. He mixes drinks out of view in the kitchen, one result of strict regulations governing alcohol and backed by the politically powerful Mormon Church.
February 14, 2014 | By Joe Flint and Meg James
Comcast Corp.'s $45.2-billion stock deal for Time Warner Cable would create a media juggernaut with revenue approaching $100 billion and more than 30 million customers, including more than 1.5 million in the Los Angeles metropolitan area. "We view this as a merger that creates a company on the leading edge of innovation, a company committed to investing in networks, products and services that deliver the customer the best possible experiences," Comcast Chief Executive Brian Roberts said on a call with Wall Street analysts.
February 12, 2014 | By Shan Li
Asa Lantz never thought going green would involve so much red tape. The 48-year-old wanted to slash her utility bill and help the environment by putting solar panels on the roof of her one-story Van Nuys home. The Los Angeles Department of Water and Power promised her system would be hooked up within three months after it was approved in September. She's still waiting. Lantz is one of many Angelenos who complain of excessive delays and bureaucratic run-arounds when trying to get solar panels hooked to the electric grid.
February 8, 2014 | By Paresh Dave
With snow flurries and subfreezing temperatures in the weekend forecast, about 150,000 homes and businesses in the Philadelphia region on Saturday were still waiting for power to be restored. On Twitter, residents griped about downed power lines that were still sparking outside their homes days after they fell. People spoke of having to bundle up in layers and layers and drive to charging stations to keep their cellphones working. Some expressed frustration that some areas had power restored before their own. More than 5,700 workers from across the eastern U.S. and Canada were working to restore electricity to people, some who have been without it for five days, according to PECO , the main utility company in the area.
February 6, 2014 | By Michael Muskal
Hundreds of thousands of electricity customers in parts of Maryland, New Jersey and Pennsylvania waited for power to be turned back on as states fought to clean up Thursday from the second major storm this week. Up to a foot of snow fell in parts of the Northeast on Wednesday, still reeling from the first storm at the beginning of the week. Schools have been closed in many areas, as have businesses and government offices. The cold coated many power lines with heavy ice that brought them down.
February 4, 2014 | By Daniel Rothberg
WASHINGTON - A Target Corp. official told a Senate committee that a massive security breach affecting up to 110 million holiday shoppers lasted three days longer than previously thought. Chief Financial Officer John Mulligan disclosed the latest information in written testimony at a hearing Tuesday before the Senate Judiciary Committee, which is considering ways to protect consumers' personal information. The malicious software that enabled hackers to steal information from credit and debit cards from Nov. 27 to Dec. 15 was later found on 25 additional checkout machines and continued to collect shoppers' information for three more days, Mulligan wrote.
February 4, 2014 | Bloomberg News
Ross William Ulbricht was indicted Tuesday on charges that he operated the billion-dollar Silk Road website where customers used Bitcoins to buy and sell drugs. The indictment for Ulbricht, 29, who authorities said was known by his Internet moniker "Dread Pirate Roberts," includes a new charge, of engaging in a "continuing criminal enterprise. " The count carries a maximum life sentence and a mandatory minimum term of 20 years, said Preet Bharara, the U.S. attorney in Manhattan. Ulbricht was also indicted on previous charges of conspiracy to commit computer hacking and conspiracy to launder money.
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