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TRAVEL
September 1, 2002
Returning from our first trip abroad after a 14-hour flight, we did not happily anticipate entering Customs in Los Angeles International Airport, but we were greeted with courtesy, patience and a huge effort to see that we understood their procedure with baggage. Customs and security people in the airport deserve a pat on the back for the way they deal with weary passengers. JEAN PORTER NIELSEN Palm Desert
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BUSINESS
November 3, 1997 | P.J. HUFFSTUTTER, TIMES STAFF WRITER
On the Internet, the mantra chanted by consumers around the world is access should be free, free, free. This is a problem that plagues most online ventures, especially in the computer gaming industry, where the trend has been to charge people to play against each other. America Online users pay for the service's new line of interactive entertainment.
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