July 22, 2013 |
Susan Segal normally spends about $30 for a three-month supply of a thyroid medication from CVS Caremark's mail-order pharmacy. Recently, though, CVS sent her a different thyroid drug, which cost $23 more - a 77% increase. Segal, 56, called to complain. A CVS service rep told the Irvine resident that the pharmacy wasn't trying to pull a fast one. Have a consumer question? Ask Laz The rep explained that Segal's usual med, Levoxyl, couldn't be obtained, so CVS called her doctor and received permission to send her a similar drug, Synthroid, instead.
September 12, 2013 |
CVS Caremark insists that it's just complying with federal law by informing customers that their medical information could be "redisclosed" if they sign up for the company's prescription-drug reward program. Privacy experts, though, question whether CVS is complying with state law. "California's privacy law is stricter than federal law," said Charles Googooian, a La Canada Flintridge lawyer who specializes in medical-privacy issues. "It doesn't seem like CVS is complying with either the spirit or the letter of state law. " CVS has been scrambling to defend its ExtraCare Pharmacy & Health Rewards program since I recently reported that customers are being required to give up important federal privacy safeguards in return for up to $50 a year in store credits.
August 15, 2013 |
Since February, CVS Caremark has been pushing its pharmacists to enroll customers in a prescription-drug rewards program. The benefit to customers is the opportunity to earn up to $50 a year in store credits that can be used to buy shampoo, toothpaste or other products. The benefit to CVS is persuading pharmacy customers, through questionable means, to give up federal privacy safeguards for their medical information and permitting the company to share people's drug purchases with others.
October 24, 2013 |
You really should get a flu shot. But if you get one at a drugstore, you might find yourself wondering whether they're playing fast and loose with people's insurance coverage so the company can score some extra cash. Paul Rubenstein, 39, has faced such a possibility for two years. The Mar Vista resident is insured by Anthem Blue Cross. His wife is insured by Health Net. Last year, they went to a local CVS store for flu shots. The pharmacy worker ran both their insurance cards through the computer and said that neither insurer was covering vaccinations.
October 23, 2012 |
Ivor Davis received a call recently from the Target pharmacy near his home in Ventura. He was informed he could pick up a refill of medication for his wife, Sally, who is battling pancreatic cancer. Davis, 74, told me he and his wife like to be flexible in deciding where and when they purchase her drugs. Sometimes they refill prescriptions during visits to Seattle. Sometimes Davis crosses the border into Canada, where the usual $166 cost for Sally's pills can be cut in half. They never ask any pharmacy to refill an order until they're ready, which is why Target's call came as such a surprise.
September 5, 2008 |
Some Longs Drug Stores Corp. shareholders said they would oppose CVS Caremark Corp.'s $2.7-billion offer to buy the company if Longs didn't tell them more about the value of its real estate. CVS Caremark agreed to pay $71.50 a share for Longs to gain more than 500 stores. CVS valued Longs' real estate at about $1 billion. But CtW Investment Group said the price was too low by as much as $260 million, and two major Longs shareholders said they wanted to know more about how the real estate was valued.
October 25, 2012 |
Chris Cullum normally gets his prescriptions filled at a CVS Caremark store in San Diego. But, while traveling, he placed orders at a CVS branch in Arizona this year and at a branch in Illinois last year. In both cases, Cullum said, he subsequently received calls from the stores in those states letting him know that refills were ready. Two things make this noteworthy. One: Cullum, like other CVS customers who have related similar experiences, never signed up for the pharmacy's automatic-refill program, ReadyFill.
June 19, 2010 |
It turns out Walgreen Co. and CVS Caremark Corp. need each other after all. After months of contract negotiations, punctuated by a two-week public brawl, the two drugstore giants announced Friday that they had settled a dispute that threatened to prevent thousands of people from filling their prescriptions at Walgreens stores. At issue: the way Caremark, one of the nation's biggest prescription-plan operators, prices discounts for prescriptions filled at Walgreens pharmacies, which often compete fiercely with nearby CVS stores nationwide.
February 5, 2014 |
It's long struck me as odd that drugstores, the places where most of us get our prescriptions filled for all manner of illnesses, also are go-to spots for cigarettes. With the latter, drugstores worsen the nation's health; with the former, they profit from it. ... Wait, maybe there is a method to that madness. Regardless, the CVS chain, owned by CVS Caremark , is doing the nation a service by ending the sale of tobacco products at its more than 7,600 retail outlets.
December 31, 2010 |
CVS Caremark Corp., the No. 2 U.S. drugstore chain, agreed to buy Universal American's Medicare prescription drug business for about $1.25 billion to expand in a growing segment of the pharmacy benefit market. The deal will more than double the size of CVS Caremark's business that provides prescription drug coverage under the Medicare Part D program. Medicare is the U.S. government's healthcare program for the elderly. Universal American shareholders are expected to receive about $12.80 to $13 per share in cash for the business, which accounted for less than half of the company's total revenue in the first nine months of 2010.