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June 13, 2012 | By Tiffany Hsu
Travelers aren't too pleased with the North American airline industry - especially traditional carriers such as United Airlines and US Airways - pushing down customer satisfaction ratings after two years of improvement. On a 1,000-point scale, fliers gave airlines an index score of 681, down from 683 last year, according to a survey from J.D. Power and Associates. More than 13,500 passengers weighed in on categories including cost and fees, in-flight services, boarding and deplaning processes, flight crew behavior and more.
December 18, 2011
Columbus, Ohio, was named for the famed explorer. Here's your chance to explore the Ohio capital for $208 round-trip, plus taxes and fees, from LAX on Delta. There is no minimum stay. You can travel any day of the week through November. (Seasonal nonstop service is offered on Thursdays, Fridays and Sundays beginning in March.) Info: Delta Airlines , (800) 221-1212 Source:
August 19, 2009 | Tiffany Hsu
Eight major airlines have agreed to use renewable synthetic diesel fuel for their ground service equipment at Los Angeles International Airport starting in 2012. Rentech Inc. of Los Angeles will sell as much as 1.5 million gallons each year of its RenDiesel fuel to Alaska Airlines, American Airlines, Continental Airlines, Delta Air Lines, Southwest Airlines, United Airlines, UPS Airlines and US Airways. The airlines are all members of the Air Transport Assn. of America Inc., which announced the deal Tuesday along with Rentech.
January 28, 2009 | Times Wire Reports
Delta Air Lines Inc. posted a fourth-quarter loss that exceeded analysts' estimates. Excluding one-time costs for fuel hedges and stock grants related to buying Northwest Airlines, the loss was $340 million, or 50 cents a share, Delta said. Revenue was $6.71 billion, which also trailed some projections. Delta was hurt when jet fuel prices fell in the second half of 2008 after it had locked in fuel contracts at higher rates. The airline plans to cut capacity by as much as 8% this year.
November 22, 2008 | Associated Press
Nine days after announcing new overseas routes for 2009, Delta Air Lines Inc., the world's biggest carrier, said in a regulatory filing Friday that it planned to reduce future domestic and international capacity because demand for seats had slowed amid the global financial crisis. The Atlanta-based airline said it would give more details about its outlook in early December. Spokeswoman Betsy Talton said Delta still planned to add the 15 new international routes it announced Nov.
October 16, 2008 | Peter Pae, Times Staff Writer
Hiking airfares and adding fees bolstered revenue for two of the nation's largest carriers, but high fuel costs continued to wipe away earnings for American Airlines and Delta Air Lines Inc. Both carriers posted operating losses in the third quarter when oil prices remained high. Even with recent declines in the price of jet fuel, the airlines are bracing for a downturn in air travel that could keep them from making any profit.
September 26, 2008 | From the Associated Press
Delta Air Lines Inc. and Northwest Airlines Corp. shareholders gave the go-ahead Thursday to a combination that would create the world's biggest carrier, deciding that in their volatile industry they liked their chances better together than on their own. The stock-swap deal announced April 14 still requires Justice Department approval. One other potential hurdle is a federal lawsuit seeking to block the deal that is set for trial Nov. 5 in San Francisco.
August 6, 2008 | Jim Puzzanghera, Times Staff Writer
Wi-Fi is heading skyward. Delta Air Lines Inc. announced Tuesday that it would begin offering the service -- for a fee -- on its domestic flights this fall. The airline expects to outfit 330 planes by next summer, making it the first major U.S. carrier to offer Wi-Fi on its entire domestic fleet (not including regional subsidiaries such as its Comair service).
June 19, 2008 | Peter Pae, Times Staff Writer
Delta Air Lines, struggling with high fuel costs, plans to slash about 13% of its flights at Los Angeles International Airport, including nonstop service to Boston, Hartford, Conn., and Columbus, Ohio, according to a national flight database. The latest cuts would be the deepest so far at LAX, which had managed to escape the brunt of an industrywide move to ground flights as a way to cope with escalating fuel prices. Delta is the fourth-largest carrier at the airport.
April 14, 2008 | From the Associated Press
Delta and Northwest could announce a combination as early as Tuesday that would create the world's biggest airline, three people familiar with the talks said Sunday, though pilot contract issues still loomed and there was no guarantee the deal would move ahead. The people, who spoke on condition of anonymity because of the sensitivity of the situation, said officials were mobilizing for an announcement provided the boards of the two companies give final approval to a deal.
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