September 9, 1999
In a survey of leading Internet service providers conducted by J.D. Power and Associates, MindSpring finished in the top spot for customer satisfaction. The survey rated seven leading Internet companies in various categories, ranging from customer care and technical support to cost and e-mail services. The survey also found that the average Internet subscriber spends 16 hours a week online, and 31% of those surveyed made at least one online purchase a month.
January 6, 2000 |
Intel Corp. unveiled plans to market its own brand of Internet access appliances that use the Linux operating system, the open-source competitor to Microsoft Corp.'s proprietary Windows. The world's biggest manufacturer of microprocessors said the devices will take many forms, including screen telephones and computer-like boxes. All of the new products will use the Intel Celeron chip that powers many low-cost computers. Santa Clara, Calif.
October 26, 1999 |
GTE Corp. accused cable operators AT&T Corp. and Comcast Corp. in an antitrust lawsuit of illegally forcing customers to buy Internet access from their affiliate, squelching competition from rivals such as GTE's Internetworking unit. GTE, a local telephone company and an Internet service provider, said AT&T and Comcast required cable customers to buy Excite@Home Corp.'s service as a condition for getting installation of Internet modems on their cable boxes.
June 9, 1998 |
EarthLink Network Inc. completed its purchase of Sprint Corp.'s consumer Internet business, catapulting the company into the biggest league of Internet service providers with 680,000 customers. The $24-million deal, announced in February, gave the Westwood, Kan.-based long-distance giant a 28% interest in the Pasadena company. Sprint will market a co-branded EarthLink Sprint Internet service to its long-distance customers and in 6,000 Radio Shack outlets, where Sprint sells PCS wireless service.
April 10, 2004 |
A court ruling that could have forced cable companies to offer customers a choice of Internet service providers was suspended Friday while regulators and cable companies appeal to the U.S. Supreme Court. The U.S. 9th Circuit Court of Appeals in San Francisco said Friday that it granted petitions from the Federal Communications Commission and cable companies for a stay.
CALIFORNIA | LOCAL
November 22, 2000
Ending with a whimper a debate that opened with a bang more than a year ago, the Los Angeles City Council on Wednesday voted to approve a policy of requiring cable companies with city franchises to allow Internet service providers to offer services over their cables. The final vote was 10-0, with one council member absent and four forced to recuse themselves because they own stocks in one of the many high-tech or communications companies affected by the issue.
June 24, 1996 |
Netcom On-Line Communication Services Inc.'s network-wide outage last week serves as a warning sign of the difficulties even the largest Internet service providers face in meeting soaring growth rates. The San Jose-based Internet access provider said the outage--which lasted more than 13 hours, including the "prime time" for home usage on Tuesday evening--had ended by Wednesday morning, but acknowledged it was an embarrassment that could hurt its reputation.
March 15, 2002 |
In a bid to accelerate the roll-out of high-speed Internet service, federal regulators Thursday permanently exempted cable Internet companies from a federal law that requires telecommunications carriers to open their networks to rivals. The industry had been gripped with uncertainty about how high-speed cable Internet service, or broadband, might be regulated by the government after the Federal Trade Commission forced AOL Time Warner Inc.
March 30, 2000 |
AT&T Corp. moved Wednesday to eliminate a raft of uncertainties surrounding the future of Excite@Home Inc. and to accelerate the roll-out of the high-speed Internet service. Under an agreement hammered out by owners AT&T, Comcast Corp. and Cox Communications Inc., Excite@Home is to become a publicly traded subsidiary of AT&T, streamlining a cumbersome ownership structure that has hamstrung the operation. The deal ends months of haggling among the partners.
March 1, 2002
In 1996, members of Congress virtually wrapped themselves in the American flag while passing a telecommunications bill that they said would help the little guy. What a shock that the opposite happened. Consumers saw their phone, cable and high-speed Internet rates increase, and existing providers strengthened their monopolies. Now, the same ruse has returned.