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BUSINESS
January 23, 2014 | David Lazarus
Marty Tudor's 19-year-old daughter has just left for a semester of study in the Netherlands, which is very cool. What's not cool is that AT&T told Tudor it wouldn't unlock her iPhone 5 so she could use it with a local service while abroad, even though he was fully willing to keep making monthly payments on her U.S. plan. "It's maddening," he told me. "I'm not proposing anything that would reduce their business in any way, shape or form. But they just didn't want to even discuss it. " At first glance, this seems like one of those classic cases in which a customer's needs weren't covered by a business' corporate playbook, so the knee-jerk reaction was to say no. But AT&T actually does have a plan for students heading abroad, so this is also a classic case of a service rep with no clue about the company he's repping, which is perhaps even worse than just-say-no corporate intransigence.
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BUSINESS
January 16, 2014 | By Salvador Rodriguez
Apple's iPhone is owned by more than 40% of smartphone users in the U.S., giving the Cupertino tech company a larger share of the national smartphone market than any of its rivals, according to a report Thursday. Apple's U.S. iPhone ownership grew from 35% during the fourth quarter of 2012 to 42% during the same period in 2013, according to a study by NPD Group. The study found that Samsung came in second place, with 26% of smartphone users reporting they own a device by the South Korean tech giant -- up from 22% during the fourth quarter of 2012.
BUSINESS
January 3, 2014 | By Salvador Rodriguez
Best Buy is putting the iPhone 5c on sale again, this time offering it for free for those who sign up for a two-year service contract with Verizon, AT&T or Sprint. The deal is available Friday and Saturday only. Best Buy has been discounting the iPhone 5c, one of two new Apple smartphones released in 2013, for months, gradually dropping the price from its original $99 retail price tag. PHOTOS: Top 10 tech fails of 2013 Besides the iPhone 5c, Best Buy will also offer the iPhone 5s at a lower price, dropping it to $124.99 with a two-year service contract from Verizon, AT&T and Sprint.
BUSINESS
January 2, 2014 | By Salvador Rodriguez
The year has barely started, but it's never too early to make a wish list for the kinds of gadgets that we want to see in 2014. Tech companies gave their users a lot to look forward to in 2014, from wearable devices to new smartphone technologies. So here is our list of the top 10 tech gadgets we want to see in 2014. 10. Amazon media player Google entered the world of digital media players in 2013 with the $35 Chromecast, a credible rival to the Apple TV and Roku's many devices.
BUSINESS
December 30, 2013 | By Salvador Rodriguez
What appears to be a prototype for the original 2007 Apple iPhone was sold on EBay on Monday morning for $1,499. The rare Apple item was sold after receiving 37 bids. It's unclear if the device is authentic, but some aspects of its specs check out, especially because the prototype does not run Apple's iOS mobile operating system. Instead, the item description says the gadget runs on a special test software, which Apple has been known to use on other iOS device prototypes. "I am selling a very rare original iPhone engineering prototype," the seller wrote in the item description . "These were used to test the iPhone's various features.
BUSINESS
December 24, 2013 | By Salvador Rodriguez
When it came to being mentioned by the press, Google was the top company in 2013, just edging out rival Apple. An infographic by Dow Jones released this week shows the most talked about companies of 2013. Google came out on top with nearly 124,000 media mentions during the year. Apple came in second with nearly 120,500 mentions. Google received a lot of attention in the news every single month, but its highest month of mentions came in May. That's the month the company held its developers conference.
BUSINESS
December 23, 2013 | By Jessica Naziri
What is the one item you always have on you? For me, it's my cellphone. So when I heard about the Yellow Jacket iPhone case, equipped with a built-in, battery-powered stun gun that can charge your phone at the same time, I had to try it out for myself and see what all the buzz was about. At a glance, the Yellow Jacket , named after the predatory wasp, looks like any other hard-plastic protective phone case, just a lot bulkier. But what is, eh, shocking about this case is what's concealed inside.
BUSINESS
December 22, 2013 | By Chris O'Brien
Apple Inc. announced Sunday that it has finalized a deal to sell the iPhone through China Mobile, the world's largest mobile phone carrier.  The deal has been in the works for years as Apple sought to gain a stronger foothold in this crucial smartphone market. Apple has been selling the iPhone through smaller carriers in China, but the reach of these companies collectively still left Apple as the fifth-largest seller of smartphones in the country Photos: Top 10 tech fails of 2013 Although Apple's new product launches tend to draw the most frenzied attention, analysts have long said a deal with China Mobile was the single most important thing the company could do to re-ignite its rate of growth, which had been slowing over the last year.
BUSINESS
December 22, 2013 | By Chris O'Brien
Gaining access to an audience it has coveted for years, Apple Inc. said it has reached an agreement to sell the iPhone through China Mobile Ltd., the world's largest mobile phone carrier with 763 million subscribers. The deal, announced Sunday, is expected to help Apple reignite its sales growth, which has slowed over the last year. How successful Apple will be depends in part on how flexible it's willing to be with the pricing of the iPhone, which remains among the world's costliest smartphones.
BUSINESS
December 20, 2013 | By Salvador Rodriguez
Shazam has updated its iPhone app to tag songs, TV shows and more all on its own, no longer requiring  users to open the app and tap a button whenever they want to tag something. The feature, called Auto Shazam, comes turned off by default, but users can turn it on by switching a toggle once they've downloaded the latest update for the app. Once turned on, Auto Shazam will remain on in the phone background and listen for audio that it can tag while users go about their day doing other things.
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