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J D Power Associates

BUSINESS
October 13, 1992 | JAMES F. PELTZ, TIMES STAFF WRITER
A legal battle between two of the nation's leading car research firms, J. D. Power & Associates and AutoPacific Group Inc., has been settled out of court. The settlement announced last week ends a lawsuit that Power, based in Agoura Hills, had filed against Santa Ana-based AutoPacific and two of its analysts, Christopher W. Cedergren and Steven L. Morrison. Both Cedergren and Morrison used to work for Power.
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BUSINESS
August 10, 2006 | From the Associated Press
Toyota Motor Corp. of Japan won top honors in eight categories of a closely watched vehicle dependability study, more than any other company, while mainstream brands closed in on luxury nameplates, J.D. Power & Associates said Wednesday. Lexus, Toyota's luxury brand, was the top-ranked nameplate for the 12th straight year. It was followed by Ford Motor Co.'s Mercury and General Motors Corp.'s Buick and Cadillac.
BUSINESS
May 5, 2000 | MICHAEL ELLIS, REUTERS
Japanese luxury auto makers reclaimed the three top spots in a widely watched survey for initial vehicle quality released Thursday. Results for U.S. auto makers were mixed, and Korean brands fared the worst. According to the J.D. Power & Associates initial-quality survey, Honda Motor Co.'s Acura division registered 95 defects per 100 vehicles during the first three months of ownership, bettering by far the industry average of 158. Toyota Motor Corp.'
BUSINESS
October 5, 1995 | From Associated Press
So what if it guzzles gas or the blinker keeps flashing. Agoura Hills-based J.D. Power & Associates, which made itself famous by ranking cars based on drivers' irritation with flaws, has concocted a measurement that gauges driver happiness--things gone right instead of wrong. "Some people will be willing to put up with a defect here and there if they get a payoff in some other way," Chance Parker, group director J.D. Power's Troy, Mich., office, said Wednesday.
BUSINESS
September 29, 1989 | S. J. DIAMOND
Sometimes it's announced in a news story, sometimes in an auto advertisement. But wherever one reads of a car rated No. 1 "according to a survey by J. D. Power & Associates," it has the ring of authority and prestige. There are plenty of other car ratings, from car magazine car-of-the-year awards to insurance company rankings of cars for collision repair costs.
BUSINESS
May 1, 1997 | From Associated Press
Auto makers dramatically improved the quality of their new cars and trucks in the 1997 model year, according to the latest survey of buyers by J.D. Power & Associates. Once again, Japanese models dominated the list of the highest-ranking cars and light trucks. But the market research firm said Wednesday that there were major gains industrywide.
BUSINESS
May 27, 1994 | From Associated Press
Japanese-made vehicles once again topped J.D. Power & Associates' annual survey of new car quality, while the average quality of all 1994 cars sold in the United States declined slightly. Toyota's luxury Lexus division claimed the first three spots in the J.D. Power initial quality survey, which counts the number of defects reported by new car buyers during the first three months of ownership. The Lexus LS400 was No. 1 on the list released Thursday, followed by the GS300 and SC300-400 models.
BUSINESS
May 19, 2005 | From Reuters
Toyota Motor Corp.'s Lexus brand remained the top nameplate in an annual quality study released by J.D. Power on Wednesday, and 10 vehicles from the Japanese automaker won the highest scores in 18 segments of the market. General Motors Corp., which has lost U.S. market share this year, had five vehicles winning top marks in quality. Its Hummer lineup of SUVs scored the biggest improvement among brands, J.D. Power & Associates said.
BUSINESS
June 16, 1995 | From Times Wire Services
Saturn, General Motors Corp.'s car that doubles as its laboratory of change, took the top honors in J.D. Power & Associates' car sales satisfaction index for the first time, the surveyor said Thursday. Saturn dealerships' no-haggle pricing and low-key atmosphere earned the car a record score of 160 in the index, which measures buyer satisfaction with dealers and vehicles during the sales and delivery process.
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