NEWS
July 19, 2011 | By Mary Forgione, Los Angeles Times Daily Travel & Deal blogger
JetBlue Airways and Southwest Airlines kicked off autumn airfare sales Tuesday. If you like the fares you see, book quickly because seats may go fast. Here are some sample ticket prices and destinations. -- Deal 1: JetBlue's Fall Shipping & Handling Sale sounds more UPS than JetBlue, but who cares at these prices? This sale is similar to one that JetBlue ran earlier this month. Sample each-way fares from Long Beach Airport (LGB) include $29 to Las Vegas;$49 to Sacramento, San Francisco and Oakland; $99 to Portland, Ore., and Seattle; and $149 to Washington, D.C., and Boston; prices exclude tax and fees.
NATIONAL
March 27, 2012 | By Molly Hennessy-Fiske
A JetBlue flight from New York to Las Vegas landed unexpectedly in Amarillo, Texas, Tuesday morning after the co-pilot took over for the captain, who suffered a sudden "medical situation," a airline spokeswoman told The Times. "The pilot in command elected to divert to Amarillo, TX for a medical situation involving the Captain," the airline said in a statement. "Another Captain, traveling off duty, entered the flight deck prior to landing at Amarillo, and took over the duties of the ill crew member once on the ground.
NEWS
March 28, 2012 | By Mary Forgione, Los Angeles Times Daily Travel & Deal blogger
JetBlue will give passengers aboard Flight 191 a one-way airfare refund and a voucher for double the amount of their original ticket, the company said online Wednesday. The compensation comes after the pilot of the plane flipped out during the Tuesday flight from New York to Las Vegas and had to be restrained by passengers. "We're extremely grateful to the customers who assisted with onboard security, and to all of the customers for following crew member instructions," the airline posted on its blog and Facebook page.
OPINION
March 20, 2006
Re "Et tu, JetBlue?" editorial, March 16 The biggest problem with American business is Wall Street. Legions of analysts who produce nothing freak out over JetBlue's first quarterly loss, and all of a sudden JetBlue's business model is seen as risky. JetBlue's on-time performance fell victim to weather conditions that no one could have avoided. Fuel prices are high and JetBlue is losing money, but it will get through this and thrive. Every time I fly JetBlue, the planes are full.
BUSINESS
April 12, 2009
Re: "JetBlue weighs Long Beach exit," April 2: Passengers are not concerned with the facilities that house JetBlue in Long Beach. We appreciate the ease of traveling in and out of Long Beach. Though JetBlue's in-air service is great, I choose it based on the convenience that the Long Beach airport provides -- no traffic, close inexpensive parking, short security lines. I save time by traveling through Long Beach and would hope that JetBlue would recognize that there are more important factors in choosing a carrier than the waiting room.
NEWS
November 2, 2011 | By Mary Forgione, Los Angeles Times Daily Travel & Deal blogger
Making up is hard to do - maybe even harder when you're an airline trying to make nice with 700 enraged passengers who sat in planes on the airport tarmac for seven hours during a snowstorm. Passengers on six JetBlue flights last Saturday who were stranded on the tarmac at Bradley International Airport in Hartford, Conn., will receive a refund of their tickets and round-trip tickets for future travel, airline spokeswoman Sharon Jones said Wednesday. Passengers on Flight 504 from Fort Lauderdale, Fla., which garnered the most media attention - probably because of real-time cellphone and text appeals from passengers (and, it turns out, the pilot )