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October 30, 2012 | By Jessica Guynn, Los Angeles Times
SAN FRANCISCO - In the biggest management shake-up since Tim Cook took the helm, Apple has ousted two top executives blamed for a pair of embarrassing missteps. Apple Inc. said Scott Forstall, its longtime executive and a protege of co-founder Steve Jobs, was leaving the company. As head of the mobile software division, Forstall oversaw the iOS operating system that runs the best-selling iPhone and iPad that together account for the bulk of Apple's sales. But the 15-year Apple veteran also was responsible for one of the company's highest-profile gaffes: replacing Google Inc.'s maps with Apple's own faulty mapping software.
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BUSINESS
October 15, 2013 | By Chris O'Brien
Apple Inc. announced Tuesday that Burberry Chief Executive Angela Ahrendts will run its retail division, including online and retail stores. Ahrendts will become the only woman among Apple's top executive ranks , reporting directly to Apple Chief Executive Tim Cook.  "I am thrilled that Angela will be joining our team," Cook said in a statement. "She shares our values and our focus on innovation, and she places the same strong emphasis as we do on the customer experience.
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BUSINESS
December 13, 2012 | By Chris O'Brien and Deborah Netburn
Steve Jobs is no longer running Apple, but our obsession with its gadgets soared to new heights in 2012, just like its stock price.  In the first full year under CEO Tim Cook, Apple accelerated its product launches, shook up its management team, and briefly became the most valuable publicly traded company in history.  Along the way, Cook also seemed to chart his own course, softening Apple's image a bit by agreeing to increased audits of...
BUSINESS
February 12, 2013 | By Chris O'Brien
Apple's retail stores have been a phenomenon over the last decade, a cornerstone of the company's revival. But with some changes in leadership over the last year, there have been questions about the direction of Apple's retail strategy. During his appearance at the Goldman Sachs technology conference Tuesday, Apple chief executive Tim Cook reemphasized how crucial the stores remain to Apple. And he discussed the company's expansion plans for its stores by noting that they were becoming so popular, their capacity was being strained by the number of visitors.  QUIZ: Test y our Apple knowledge "Some of our stores aren't big enough," Cook said.
BUSINESS
January 15, 2013 | By Chris O'Brien
Apple's retail division has taken another hit with the resignation of a top executive once thought to be a candidate to head the unit. First reported by tech site AllThingsD,  Apple confirmed that Jerry McDougal, vice president of retail, had resigned this month. AllThingsD said sources had said McDougal left because he " wanted to spend more time with his family. " QUIZ: Test your Apple knowledge The retail division, which oversees Apple's stores, has been a pillar of the company's phenomenal success over the last decade.
BUSINESS
February 12, 2013 | By Chris O'Brien
Apple's retail stores have been a phenomenon over the last decade, a cornerstone of the company's revival. But with some changes in leadership over the last year, there have been questions about the direction of Apple's retail strategy. During his appearance at the Goldman Sachs technology conference Tuesday, Apple chief executive Tim Cook reemphasized how crucial the stores remain to Apple. And he discussed the company's expansion plans for its stores by noting that they were becoming so popular, their capacity was being strained by the number of visitors.  QUIZ: Test y our Apple knowledge "Some of our stores aren't big enough," Cook said.
BUSINESS
October 15, 2013 | By Chris O'Brien
Apple Inc. announced Tuesday that Burberry Chief Executive Angela Ahrendts will run its retail division, including online and retail stores. Ahrendts will become the only woman among Apple's top executive ranks , reporting directly to Apple Chief Executive Tim Cook.  "I am thrilled that Angela will be joining our team," Cook said in a statement. "She shares our values and our focus on innovation, and she places the same strong emphasis as we do on the customer experience.
BUSINESS
August 17, 2012 | By Andrea Chang, Los Angeles Times
A staffing stumble byApple Inc.'s new head of retail stores has led the company to issue a rare apology and backtrack on cutting workers' hours. The mea culpa came after widespread speculation arose that the technology stalwart, known for its sleek retail stores and eager employees, had laid off or severely cut the hours of some workers as part of a new store staffing plan put in place by John Browett, who became Apple's senior vice president of...
BUSINESS
February 1, 2012 | By David Sarno, Los Angeles Times
For Apple Inc.'s newly appointed head of retail, the Genius Bar may be pretty high. The company said Tuesday that it had hired John Browett, chief executive of European technology retailer Dixons, to head its global chain of 361 stores starting in April. Apple's fast-growing chain pulled in $6.1 billion in sales last quarter, a nearly 60% jump over the same period a year earlier, and accounted for 13% of the Cupertino, Calif., company's revenue. Apple stores are known for their clean, spacious look, attractive architecture and customer service representatives who, from behind a counter dubbed the Genius Bar, try to tackle just about any product issue that Apple customers can throw at them.
BUSINESS
October 29, 2012 | By Salvador Rodriguez
Apple's head of mobile software, Scott Forstall, is leaving the company following the release of Apple Maps and Siri, two major projects that were considered flops for the technology giant. Forstall will serve as an advisor to Chief Executive Tim Cook before leaving the company next year, Apple said in a press release Monday afternoon. Besides Apple Maps and Siri, Forstall is credited with leading several releases of Apple's desktop operating system Mac OS X. He originally came to the company after working for NeXT, the start-up Steve Jobs created and sold to Apple on his return to the company.
BUSINESS
January 15, 2013 | By Chris O'Brien
Apple's retail division has taken another hit with the resignation of a top executive once thought to be a candidate to head the unit. First reported by tech site AllThingsD,  Apple confirmed that Jerry McDougal, vice president of retail, had resigned this month. AllThingsD said sources had said McDougal left because he " wanted to spend more time with his family. " QUIZ: Test your Apple knowledge The retail division, which oversees Apple's stores, has been a pillar of the company's phenomenal success over the last decade.
BUSINESS
December 13, 2012 | By Chris O'Brien and Deborah Netburn
Steve Jobs is no longer running Apple, but our obsession with its gadgets soared to new heights in 2012, just like its stock price.  In the first full year under CEO Tim Cook, Apple accelerated its product launches, shook up its management team, and briefly became the most valuable publicly traded company in history.  Along the way, Cook also seemed to chart his own course, softening Apple's image a bit by agreeing to increased audits of...
BUSINESS
October 30, 2012 | By Jessica Guynn, Los Angeles Times
SAN FRANCISCO - In the biggest management shake-up since Tim Cook took the helm, Apple has ousted two top executives blamed for a pair of embarrassing missteps. Apple Inc. said Scott Forstall, its longtime executive and a protege of co-founder Steve Jobs, was leaving the company. As head of the mobile software division, Forstall oversaw the iOS operating system that runs the best-selling iPhone and iPad that together account for the bulk of Apple's sales. But the 15-year Apple veteran also was responsible for one of the company's highest-profile gaffes: replacing Google Inc.'s maps with Apple's own faulty mapping software.
BUSINESS
August 17, 2012 | By Andrea Chang, Los Angeles Times
A staffing stumble byApple Inc.'s new head of retail stores has led the company to issue a rare apology and backtrack on cutting workers' hours. The mea culpa came after widespread speculation arose that the technology stalwart, known for its sleek retail stores and eager employees, had laid off or severely cut the hours of some workers as part of a new store staffing plan put in place by John Browett, who became Apple's senior vice president of...
BUSINESS
February 1, 2012 | By David Sarno, Los Angeles Times
For Apple Inc.'s newly appointed head of retail, the Genius Bar may be pretty high. The company said Tuesday that it had hired John Browett, chief executive of European technology retailer Dixons, to head its global chain of 361 stores starting in April. Apple's fast-growing chain pulled in $6.1 billion in sales last quarter, a nearly 60% jump over the same period a year earlier, and accounted for 13% of the Cupertino, Calif., company's revenue. Apple stores are known for their clean, spacious look, attractive architecture and customer service representatives who, from behind a counter dubbed the Genius Bar, try to tackle just about any product issue that Apple customers can throw at them.
BUSINESS
November 1, 2012 | By Andrea Chang and Salvador Rodriguez, Los Angeles Times
It was a rough day on Wall Street for Apple Inc., which saw its shares decline as much as 2.7% on the first day of trading since the company announced a sweeping management shake-up. Shares fell as low as $587.70 on Wednesday morning. They recovered slightly, closing down $8.68, or 1.4%, to $595.32. Apple shares have slid more than 15% since reaching a high of $702.10 on Sept. 19. On Monday the Cupertino, Calif., tech giant announced the departures of John Browett, Apple's head of retail, and Scott Forstall, who was in charge of the company's widely panned Siri and Maps app products.
BUSINESS
October 31, 2012 | By Andrea Chang
It's been a rough day on Wall Street so far for Apple, which has seen shares fall as much as 2.7% in morning trading. Wednesday is the first day of trading since Apple Chief Executive Tim Cook announced a management shakeup that included the departures of John Browett, the head of retail operations, and Scott Forstall, who oversaw the company's widely panned Siri and Maps app products. Shares fell as low as $587.70. At 11:45 a.m. Pacific time, they were at $600.95, down $3.05 or 0.5%.
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