March 28, 2013 |
KFC's new Li'l Bucket Kids Meals are launching at the chicken chain nationwide on the same day that consumer group Center for Science in the Public Interest said nearly all kids meals “flunk nutrition.” KFC's new packaging involves a smaller, colorful bucket covered with interactive games. Kids can choose from among several varieties of chicken, sides and drinks. Each container comes with a pouch of GoGo squeeZ applesauce, which looks a little bit like those plastic “flask on the fly” Pocket Shot booze bags that sparked controversy a few years back.
March 13, 2013 |
When it comes to customer service, the fast-food industry is bookended by two chicken chains, according to a recent survey topped by Chick-fil-A. KFC was at the bottom of a list compiled by consulting firm Temkin Group, which asked diners how they felt about 18 major quick-service chains. The industry as a whole saw its average rating increase to 76.3% this year from 74% last year. Chick-fil-A, an Atlanta company that ran into controversy this summer over the gay marriage debate, landed an 82% score that helped it place first for the second straight year.
December 14, 2008 |
KFC plans to introduce a grilled chicken option nationwide next year to help lift lagging U.S. sales. David C. Novak, chief executive of KFC parent Yum Brands Inc., said KFC was pinning much of its hopes for a U.S. turnaround on Kentucky Grilled Chicken. KFC introduced grilled products in the past but couldn't sustain an initial sales upturn because of operational or marketing factors, Novak said. KFC hopes the grilled chicken will appeal to health-conscious consumers, Novak said.
April 8, 2009 |
KFC says its popcorn chicken had a bit more heat than intended. The fried chicken giant is suing one of its suppliers, saying the cups used to hold popcorn chicken caught on fire while being reheated in the microwave oven. Louisville, Ky.-based KFC said in a federal lawsuit that Paris Packaging Inc. of Paris, Texas, changed the content of the ink used on the containers, using a new formula that includes carbon, which may catch fire if heated.
May 27, 2010 |
In the late afternoon of April 12, 32-year-old Nguyen Tran of North Hollywood stepped into the KFC at the corner of Witmer and West 6 t h streets near downtown Los Angeles. After a few minutes of scrutinizing the menu board, and glancing at the store's signage, he leaned across the counter and asked the man behind the counter, in an almost conspiratorial voice: "Do you guys have that … you know … the Double Down?" When the cashier tentatively bobbed his head in affirmation, Tran pumped his fist in the air, uttered an excited "Sweet!"
August 28, 2013 |
Ahead of planned picketing by fast-food workers seeking $15-an-hour minimum wage, experts are pondering whether McDonald's, KFC and their quick-service ilk are strong enough to support such a drastic change. Data from research group Sageworks suggests that fast-food eateries are in a strong financial position, enjoying a relatively high 4.6% profit margin. Between August 2012 and 2013, the segment grew sales at its highest rate since the recession, enjoying a 12.9% boost, according to the group.