January 10, 2012 |
In a bid to garner customer loyalty, luxury retailer Nordstrom Inc. is expanding its reward program to make it easier for shoppers to earn extra perks. The update halves the minimum purchases required to qualify for its four-tier loyalty program, with benefits that include early access to sales and up to $100 of free tailoring for every member. The more customers shop, the more fringe benefits they'll earn. Shoppers who want to climb to Level 3 of the rewards rung, which entitles them to 24-hour concierge service, will need to spend $5,000 annually on their Nordstrom credit or debit cards (they previously had to spend $10,000)
November 20, 2011 |
Location: 100 W. Broadway, Glendale. From the 134 Freeway, take the Central Avenue/Brand Boulevard exit south on Central or Brand to Broadway or Colorado Street. Hours: 10 a.m. to 9 p.m. Mon.-Sat.; 11 a.m. to 7 p.m. Sun. Known for: Though the management might like to remind shoppers that this mall is so cool it was where Apple opened its first Southern California store, to me it's the monster-size Target. Three stories! And the mall has its own stand-alone Lego store, always a go-to gift source for kids of all ages.
August 30, 2011 |
With more consumers turning online to shop, Nordstrom Inc. has begun offering a rare perk: free standard shipping for all online purchases and returns, regardless of how much buyers spend. The upscale department store chain previously offered free shipping for online purchases of $200 or more, or through promotional offers. The new policy applies to Nordstrom.com orders shipped within the U.S. and to items sent back by customers. Many shoppers and retail analysts say the cost of shipping is one of the biggest drawbacks of shopping online, along with not being able to handle products in person and having to wait for purchases to arrive.
March 17, 2011 |
Developer Rick Caruso has wooed Nordstrom away from the rival Glendale Galleria and will bring the department store to his Americana at Brand shopping center in fall 2013. To accomplish the move, Caruso is buying Nordstrom's building from the Seattle retailer. Although most of the Galleria is owned by General Growth Properties, it's common for major department stores to own their own real estate within a mall. Caruso wouldn't say how much he is paying for the Nordstrom building, located in a wing across Central Avenue from the original mall.
February 28, 2011 |
Major retailers are jumping on the iPad bandwagon in an effort to boost sales. Merchants including Gucci Group and J.C. Penney Co. are experimenting with ways to use electronic tablets in their stores. No retailer has the formula quite figured out yet, so most have limited their tests to just a few stores. FOR THE RECORD: Retailers' use of iPads: A Business article in the Feb. 28 Section A about retailers experimenting with iPads in stores described Gilles Kortzagadarian as vice president of retail for Make Up For Ever.
December 19, 2010 |
Nordstrom has been hearing wedding bells for years, doing brisk business in wedding gowns, tuxedos and accessories for the "big day. " But now, the Seattle-based retailer is fine-tuning its nuptial offerings with the Wedding Suite, a new in-store bridal shop featuring a trend-right selection of gowns, bridesmaid dresses and accessories including clutches, shoes, jewelry and veils in a dedicated area of the store. "Our customer wanted something that was just for her," said Fanya Chandler, national stylist director for Nordstrom, "that felt more like a bridal boutique ?
November 30, 2010 |
Nordstrom Inc. is stepping into the bridal business for the first time in the company's 109-year history. Over the next six weeks the upscale retailer is opening 14 bridal salons nationwide, including in its store in Canoga Park. This might not be a big season for weddings, but it's one of the most popular times to get engaged, and the chain has gotten an indication that a move into the bridal area could boost business. In a pilot test at nine stores in March, Nordstrom experienced a 30% boost in new customers to the store, company spokeswoman Brooke White said.
November 28, 2010 |
A visitor to the Fashion Show mall in Las Vegas the weekend before Thanksgiving would have been confronted with a casino-worthy winter wonderland tableaux that included two 25-foot-tall half-woman, half-ornament holiday hybrids dripping in red velvet and blindingly bedazzled with feathers, sequins and jewels; a 36-foot, Lalique-inspired Christmas tree with a 5-foot snow-burst topper; and 12-foot wreaths that dazzled like diamonds. Sin City, where clocks and calendars barely exist and tomorrow is a nebulous concept at best, had already seen the curtain of Christmastide open for another season.
September 5, 2010 |
This fall, fashion is a bit schizophrenic. On one hand, you have "Mad Men" beauties in retro full skirts, tight sweaters and kitten heels. On the other hand, you have "Mad Max" beasties in cargo pants, shaggy fur vests, animal prints and tough-looking boots. Getting the ladylike look can be expensive. ( Authentic Louis Vuitton crocodile bow pumps alone will set you back more than $1,000.) But the military-inspired "Mad Max" look, with its arsenal of affordable trends, is made for the mall, where what's in stores now has never looked better.
July 30, 2010 |
Since designing Santa Monica Place mall more than three decades ago, Frank Gehry has become a world-renowned architect and Santa Monica has become one of the most lively and thriving beach cities. The suburban-style mall, however, languished in time, walled off from the increasingly vibrant street life. Now a developer is betting it can become hip again. Macerich Co. spent $265 million to rip the mall at Third Street and Broadway down to its steel foundations and rebuild it as a three-story outdoor shopping venue.