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BUSINESS
October 23, 1997 | Greg Johnson
Arguing that Americans spend $33 billion for questionable weight-loss programs, the U.S. Office of Consumer Affairs is calling for "the same level of disclosure for the weight-loss industry that we have for car leasing. Agency Director Leslie Byrne complained that consumers "are left to guess about the cost, safety and efficacy" of weight-loss programs.
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BUSINESS
October 23, 1997 | Greg Johnson
Arguing that Americans spend $33 billion for questionable weight-loss programs, the U.S. Office of Consumer Affairs is calling for "the same level of disclosure for the weight-loss industry that we have for car leasing. Agency Director Leslie Byrne complained that consumers "are left to guess about the cost, safety and efficacy" of weight-loss programs.
TRAVEL
September 17, 1989 | JACK ADLER, Adler is a Los Angeles free-lance writer .
Does it pay to complain to an airline about poor service, or lack of it, or about any other misadventures? In many cases, yes. "We received many letters from passengers on the subject of waiving advance-purchase conditions on discount fares in emergency situations," a United Airlines spokeswoman said. "We had a general policy on this issue that allowed our local personnel, on a case-by-case basis, to waive these conditions and let people fly for less money.
TRAVEL
November 26, 1989 | JACK ADLER, Adler is a Los Angeles free-lance writer
When you check in for an international flight and hand your check-through baggage over to the airline counter personnel, you should get more than just a tag as a receipt. The number of bags and their weight should also be recorded on your ticket. Flights to and from the United States generally allow passengers two pieces of checked luggage at no extra cost.
CALIFORNIA | LOCAL
September 12, 1993 | STEPHANIE SIMON, TIMES STAFF WRITER
The buzzwords flow easily as Councilwoman Elois Zeanah patiently, passionately defends her quixotic campaign against the Thousand Oaks powers-that-be. Quality of life. Family values. Open government. Citizen empowerment. The themes crop up again and again as Zeanah spins speeches in her slight Southern drawl. When she rotates into her nine-month stint as mayor Tuesday, Zeanah promises to bring this Populist rhetoric along with her. And she plans to back up the cliches with action.
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