April 8, 2013 |
The nation's airlines generated more complaints and denied passengers seats at a higher rate in 2012 but improved their on-time performance and lost bags at a lower rate. Those were among the key findings of an annual study on airline service released Monday by professors at Wichita State University and Purdue University. The study looked at several key airline statistics monitored by federal agencies and weighted them based on what services experts believe are most important to air travelers.
February 5, 2013 |
Time is money. In the case of United Airlines, it equates to $100. The Chicago-based airline announced Tuesday that it plans to reward many of its front-line employees $100 each for helping the carrier reach an on-time arrival rate of at least 80% for domestic and international flights in January. The airline ended the month with an 82.8% domestic on-time arrival rate and an 80.5% international on-time rate, resulting in the best combined performance for the month in 10 years.
December 11, 2012 |
While Superstorm Sandy forced the cancellation of thousands of flights in late October and early November, the on-time performance of those planes that took to the air did not drop dramatically. The on-time performance of the nation's largest airlines dropped to 80% in October, compared with 85.5% in October 2011, according to statistics released Tuesday by the U.S Department of Transportation. The worst on-time rates this October were turned in by American Airlines (68%), JetBlue (74%)
October 1, 2012 |
If you're having a hard time finding short-haul flights to small and medium-size cities, it's not your imagination. A new study by the Office of Inspector General of the U.S. Department of Transportation concluded that the elimination of thousands of flights of less than 500 miles is one result of the airline industry's efforts to prosper in the face of higher fuel costs and economic turbulence in the last few years. Another strategy airlines have used to rebound from the dismal financial times that followed the Sept.
April 9, 2010 |
Time finally may be on United Airlines' side as the carrier's executives, staunch proponents of consolidation, again explore a merger. The underlying financial dynamics of the airline industry have greatly improved since 2008, when Chicago-based United and other U.S. carriers last engaged in the aviation equivalent of speed-dating, analysts said. And United has made itself a more attractive partner by cutting costs and paying greater attention to details such as its on-time performance.
August 5, 2009 |
U.S. airlines in June turned in their worst on-time performance since December, the Transportation Department said. The airlines had a combined on-time arrival rate of 76.1%, compared with 80.5% in May and 65.3% in December. They did have fewer delayed flights this June than in the same month last year. Hawaiian Airlines had the best on-time performance in June. Comair, a subsidiary of Delta Air Lines Inc., had the worst. Among the so-called legacy carriers, Continental Airlines Inc. reported the fewest delays and American Airlines the most.