July 11, 2009 |
Airlines are still crowded, in-flight service is marginal and there are fewer flights to choose from. But, hey, at least planes are increasingly on time. With a lower number of flights overall, U.S. airlines posted their best on-time performance since 2003 for the first five months of this year, with fewer delays and cancellations. Complaints about airline service and incidents of mishandled baggage fell sharply as well, according to the latest data compiled by the U.S.
September 13, 1998 |
Book yourself two round-trip flights involving San Francisco International Airport in less than a month, and odds are you'll find yourself with time to do some thinking. So it was for me recently. Burbank to SFO, July 28, United: delayed, causing me to miss a northbound connection and lose several hours. Eureka-Arcata to SFO, July 31, United Express: delayed by about two hours, again causing a missed connection.
June 30, 1991 |
How do you rate the airlines you fly? Which do you like? Dislike? Barely tolerate? Which do you love? And on what criteria do you base these opinions? If Americans aren't conducting travel surveys themselves, it seems they're participating in them.
October 1, 2012 |
If you're having a hard time finding short-haul flights to small and medium-size cities, it's not your imagination. A new study by the Office of Inspector General of the U.S. Department of Transportation concluded that the elimination of thousands of flights of less than 500 miles is one result of the airline industry's efforts to prosper in the face of higher fuel costs and economic turbulence in the last few years. Another strategy airlines have used to rebound from the dismal financial times that followed the Sept.
July 25, 2013 |
Pop quiz: Two senior managers at different hair gel companies apply for a top management position at Aveda. Manager A's division increased sales by 15% in a growing company, while Manager B's group increased sales by 10% in a company with no growth. Who gets to attend the Aveda Christmas party next year (and what time does Train C arrive in Chicago)? Manager A, according to a study published Wednesday in PLOS One. Through a series of experiments, Samuel Swift and his colleagues determined that what matters most for getting into school or getting that promotion is your final performance record, regardless of how difficult it was to succeed.
February 9, 2013 |
Southwest Airlines' reputation as an industry maverick seems to be going the way of flight attendants in hot pants and $20 one-way fares. The nation's largest domestic carrier just marked its 40th straight profitable year, an unmatched feat in a time of economic turbulence, fluctuating fuel prices and airline bankruptcies. It did so by undercutting the competition with no-frills flights and, in the process, building an army of budget-minded fans. Now many of those longtime customers say the Dallas-based carrier that calls itself LUV airlines has been losing their love since it recently began to shift its focus away from low fares and friendly service toward swelling its bottom line.
June 26, 1996 |
In a dramatic turnaround from last year, Continental Airlines was named the best carrier of the nine industry majors by frequent U.S. domestic travelers for flights of more than 500 miles, according to survey results released Tuesday. Northwest Airlines heads the list for shorter flights. The annual survey by marketing information firm J.D.
April 1, 1999 |
Seeking to improve its rate of on-time departures and arrivals, United Airlines today begins closing and securing doors on its aircraft five minutes before scheduled departure times, the airline reports. The new program, to be tested now through May, means that unless flights are delayed by weather or air traffic control problems, United passengers showing up later than five minutes before scheduled departure times may be turned away from flights.