CALIFORNIA | LOCAL
July 20, 2013 |
SAN FRANCISCO - For years, the check-in process in the urgent care center of this city's large, downtown hospital was reminiscent of a visit to the DMV. The ailing and sick walked in, pulled a number, took a seat and waited to be called. Many grew impatient and exasperated. Now, patients at San Francisco General Hospital are greeted by a smiling face and a helping hand to guide them along the path to getting care. It's one of a series of customer-friendly touches being added at the 156-year-old institution by a newly named “chief patient experience officer.” “Saying 'number 32' versus 'Mr. Jones' is dramatically different,” said Baljeet Sangha, who holds the new position.
July 17, 2013 |
WASHINGTON - Sen. Marco Rubio played a crucial role in orchestrating passage of the bipartisan immigration overhaul in the Senate last month, but the Florida Republican and potential 2016 presidential contender has bowed out of the messy battle as it moves to the House. Key senators behind the immigration bill admonished top business leaders in a session at the Capitol this week to put more pressure on reluctant House Republicans, but Rubio was notably absent. The bill's supporters were counting on his voice as a Latino and tea party favorite to help sell the measure to conservatives.
July 12, 2013 |
In a year when Chief Executive Steve Ballmer has blown up just about every corner of the 38-year-old Microsoft, rebooted nearly every product, and tried to overhaul the company's culture, his most astonishing statement came during a conference call on Thursday to announce a major reorganization. "It's a big day for me and the women and men around the table who form the Microsoft leadership team, and we appreciate your taking time from...
July 9, 2013 |
WASHINGTON - Facing flak for proposing to eliminate some popular tourist amenities in Yosemite National Park, the National Park Service said it needed five more months to finish a plan to "protect and enhance" the Merced River, which runs for 81 miles inside the park. Kathleen Morse, the park's chief of planning, said Tuesday that officials intended to complete the plan by the end of the year rather than this month. The effort to restore the river corridor and habitat to their natural states has been overshadowed by controversy, she said.
July 6, 2013 |
WASHINGTON - Credit unions have been snatching customers from banks amid consumer frustration over rising fees and outrage over Wall Street's role in the financial crisis. Now banks are fighting back by trying to take away something vital to credit unions - their federal tax exemption. With fast-growing credit unions posing more formidable competition to banks, industry trade groups are pressing the White House and Congress to end a tax break that dates to the Great Depression.
CALIFORNIA | LOCAL
July 5, 2013 |
With the aim of improving 911 response times, a new Los Angeles city councilman is pushing for a far-reaching plan to expand the Fire Department's overhaul of its aging technology systems. Mike Bonin has asked the LAFD and city technology officials to develop a "master plan" to better coordinate a series of upgrades being made to the department's dispatching and data systems. Among other things, he wants city officials to work with private-sector experts to explore creating new applications that firefighters can use on tablet computers, such as Apple's popular iPad.
July 4, 2013 |
WASHINGTON - When House Republicans file into the Capitol on Monday to start thrashing out a response to the Senate's landmark immigration bill, former President George W. Bush will be presiding over a ceremony for new U.S. citizens at his newly minted library in Dallas. In a keynote address to mark the center's first major policy event, Bush will argue that overhauling the nation's immigration laws will be good for the country. A panel discussion titled "What Immigrants Contribute" will follow.
CALIFORNIA | LOCAL
July 1, 2013 |
SACRAMENTO - Gov. Jerry Brown ushered in the most sweeping changes to the way California funds its public schools in 25 years on Monday, signing into law a new funding formula that was the centerpiece of his legislative agenda for the year. Schools that serve low-income students and non-native English speakers will receive more money under the formula, while all school districts will be given new flexibility in how they spend the funds they receive...
CALIFORNIA | LOCAL
June 30, 2013 |
Alex Caputo-Pearl strides across the blue-and-yellow tile floor at Crenshaw High School, eyeing the teachers standing in a group and the empty lockers lining the hallways he's walked for the last 13 years. There's the teacher who leads the award-winning debate team who now needs a new job. Another, who after 37 years at the school, was not allowed to return. And the long-term substitute who was asked to come back but can't bring himself to do so. School is out for the summer.
June 28, 2013 |
Handing Gov. Jerry Brown a major legislative victory, the Assembly narrowly passed controversial legislation to overhaul California's enterprise zones, which hand out $750 million a year in tax breaks to businesses. Brown's proposal, the centerpiece of his economic development strategy, all but eliminates the power of the state's 40 locally controlled enterprise zones and replaces the program with a broader, statewide series of business incentives. Lawmakers on Thursday sent the controversial bill, AB 93, to the governor's desk by a 54-16 bipartisan vote.