Pacific Bell Directory

Scores of workers at Pacific Bell Directory, publisher of the telephone company's Yellow Pages, went on strike Monday afternoon at several sites in the Southland, including this city, union officials said. The International Brotherhood of Electrical Workers said many of the 550 clerical and sales staff at Pacific Bell Directory's offices in Los Angeles, San Diego, Anaheim and the San Fernando Valley walked out at 3:30 p.m.

What price privacy? Cox Communications and about 11,500 of its San Diego phone customers are about to find out. Because of a software glitch, the unlisted phone numbers of many Cox customers in San Diego were recently published in Pacific Bell phone books and made available to directory assistance operators.

San Francisco-based Pacific Bell Directory, publisher of Yellow Pages directories, has appointed Henry P. Harvey to vice president-sales for Northern California and Nevada. Pacific Bell Directory is a subsidiary of Pacific Bell.

An Orange County Small Claims Court judge rejected StressBusters Massage Co.'s $5,000 claim against Pacific Bell Directory, ruling that the Yellow Pages publisher's contracts allow it to edit ads as it sees fit. StressBusters, a Laguna Hills massage firm that specializes in treating infants and pregnant women, sued after Pacific Bell refused to print its Web address in its ad.

John R. Gaulding has assumed the positions of president and chief executive for Pacific Bell Directory, San Francisco, the directory publishing subsidiary of Pacific Bell.

Pacific Bell Directory, which has provided free or low-cost training programs to small businesses for the last three years, has announced expansion of its outreach effort in a partnership with nine other corporations. The new partners will enable Pacific Bell Directory to double the number of classes offered statewide each year from 100 to 200.

An Orange County Small Claims Court judge rejected StressBusters Massage Co.'s $5,000 claim against Pacific Bell Directory, ruling that the Yellow Pages publisher's contracts allow it to edit ads as it sees fit. StressBusters, a Laguna Hills massage firm that specializes in treating infants and pregnant women, sued after Pacific Bell refused to print its Web address in its ad.

Pacific Bell Directory recently donated $15,000 to the Korean Health Education, Information & Referral Center to support its programs and planned adult health care center. "After this spring's civil disturbances, we wanted to contribute to efforts to help the Korean community, and KHEIR is a very active organization," said Aaron Kang, a marketing manager with Pacific Bell Directory.

Mikki Anderson calls herself "this little pea" in Pacific Bell Directory's mattress. Anderson will take the Yellow Pages publishing giant to Orange County Small Claims Court on Friday, alleging the directory has damaged her Laguna Hills therapeutic massage firm by refusing to print its Web address. Earlier this year, Pacific Bell Directory identified six business categories for which it would no longer print e-mail or Web site addresses, massage among them.

Your special section Oct. 12 on "The Big One" was excellent. It was a valuable and timely contribution to the community. Although many Orange County residents may not know it, they have valuable disaster-preparedness information in their homes today. It's the Survival Guide printed in the front of the Pacific Bell Directory. The Survival Guide explains first-aid techniques and precautions that people would take after an earthquake. Pacific Bell also urges people to avoid making telephone calls after an earthquake unless they need paramedics, police or the fire department.

Mikki Anderson calls herself "this little pea" in Pacific Bell Directory's mattress. Anderson will take the Yellow Pages publishing giant to Orange County Small Claims Court on Friday, alleging the directory has damaged her Laguna Hills therapeutic massage firm by refusing to print its Web address. Earlier this year, Pacific Bell Directory identified six business categories for which it would no longer print e-mail or Web site addresses, massage among them.

Pacific Bell Directory, which has provided free or low-cost training programs to small businesses for the last three years, has announced expansion of its outreach effort in a partnership with nine other corporations. The new partners will enable Pacific Bell Directory to double the number of classes offered statewide each year from 100 to 200.

Scores of workers at Pacific Bell Directory, publisher of the telephone company's Yellow Pages, went on strike Monday afternoon at several sites in the Southland, including this city, union officials said. The International Brotherhood of Electrical Workers said many of the 550 clerical and sales staff at Pacific Bell Directory's offices in Los Angeles, San Diego, Anaheim and the San Fernando Valley walked out at 3:30 p.m.

Pacific Bell Directory recently donated $15,000 to the Korean Health Education, Information & Referral Center to support its programs and planned adult health care center. "After this spring's civil disturbances, we wanted to contribute to efforts to help the Korean community, and KHEIR is a very active organization," said Aaron Kang, a marketing manager with Pacific Bell Directory.

Your special section Oct. 12 on "The Big One" was excellent. It was a valuable and timely contribution to the community. Although many Orange County residents may not know it, they have valuable disaster-preparedness information in their homes today. It's the Survival Guide printed in the front of the Pacific Bell Directory. The Survival Guide explains first-aid techniques and precautions that people would take after an earthquake. Pacific Bell also urges people to avoid making telephone calls after an earthquake unless they need paramedics, police or the fire department.

For Dennis E. Love, a Marin County entrepreneur who competes with local phone companies in maintaining telephone wiring and equipment in homes and small businesses, it was a case of deja vu : When Love opened his new edition of the Pacific Bell phone book on Wednesday, the listing for his company, the Extension Connection, was missing. Wrong Number Printed It was missing from the Yellow Pages. It was missing from the White Pages. And an additional, extra-cost Yellow Pages listing was missing too. His name also was missing from the Novato phone book distributed by GTE California, which provides local phone service to the town where Love maintains his home--and the company for which he had such ambitious, nationwide plans just three years ago. And that's where the deja vu came in. Two years ago, when his fledgling enterprise was just getting off the ground, Pacific Bell Directory printed a wrong phone number for the Extension Connection.

Richard Saul Wurman, the oracle of orderliness, was at his desk in Manhattan, four newspapers spread at his feet, a mound of magazines before him, wading through, by his own description, "a swamp heap of clutter." "My office is chaos, always," Wurman acknowledged. "And I'm usually dressed like a slob." Wurman's passion is for putting things in their mental places, making them understandable to even the most simple-minded (among whom he counts himself).

San Francisco-based Pacific Bell Directory, publisher of Yellow Pages directories, has appointed Henry P. Harvey to vice president-sales for Northern California and Nevada. Pacific Bell Directory is a subsidiary of Pacific Bell.