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December 22, 2009
New rules on delayed flights Under a directive announced by the Transportation Department, starting in April domestic airlines must: Allow passengers to return to the terminal if they have been stranded on the tarmac for more than three hours. The only exceptions are if safety or security reasons prohibit the plane from returning to the gate or if air traffic controllers advise against it. Provide food and water and access to a working bathroom after a plane has been delayed for more than two hours.
April 27, 2014 | By Hugo Martín
PHOENIX - Inside an industrial building next to Phoenix Sky Harbor International Airport, about a dozen product scouts meet daily to discuss their search for the next Garden Yeti. This is the headquarters for SkyMall, the in-flight catalog that reaches an estimated 600 million travelers a year via the seat pockets of nearly every domestic flight. The yeti is one of the catalog's all-time bestsellers - more than 10,000 statues since the magazine started 24 years ago. Could the next big hit be a foam beach pillow that can conceal two beers?
July 22, 2012 | By Hugo Martin
Let them eat cake, says Korean Air. The Seoul-based airline hopes to sweeten the flying experience by offering free cake and cupcakes to passengers who are celebrating a wedding, honeymoon, birthday or some other special occasion during a flight. The cake service has been offered for months to passengers in Asian markets, and Korean Air recently began promoting the complimentary pastries to U.S. passengers. To get the onboard goodies, passengers must call a Korean Air agent at (800)
April 25, 2014 | By Carol J. Williams
A drunk passenger aboard a Virgin Australia flight from Brisbane to Bali prompted pilots to issue a hijack alert that disrupted air travel to and from the Indonesian resort island for hours on Friday, Indonesian and Australian authorities reported. Indonesian troops boarded the flight after it landed at Bali's airport in Denpasar, its original destination, and a 28-year-old Queensland man was arrested, authorities said. Pilots issued a security alarm after the passenger began pounding on the locked cockpit door in an attempt to enter.
April 25, 1989
Robert Knisely, a Transportation Department official, told a congressional panel today that passengers, not the federal aviation trust fund, should pay for better aviation security.
September 19, 2012 | By Hugo Martin
In the first such fine of an international carrier, the U.S. Department of Transportation has issued a $150,000 fine against Pakistan International Airlines for stranding passengers in Washington for more than four hours. Under federal rules, domestic airlines are prohibited from keeping passengers stranded on a grounded flight for more than three hours without allowing them to return to the terminal. On international flights, the limit is four hours. Airlines that violate the rules can be fined up to $27,500 per passenger.
July 6, 2013 | By Harriet Ryan
Passenger Elliott Stone, who was returning from a martial arts tournament in South Korea, told CNN that he was sitting in the middle of the Asiana jetliner when it crash-landed at San Francisco International Airport. “All of a sudden the engine is just off,” he said. He said that after a jolt, the plane seemed to tip over and then burst into flames. “Everyone was pushing, rushing out,” he said. While fire officials said emergency chutes deployed, Stone told CNN, “there wasn't any slides or anything.
October 13, 2013 | By Hugo Martin
An arms race is heating up among airlines battling to lure passengers with a taste for luxury. Etihad Airways fired a volley in the war recently when it announced that it is offering the services of nannies and onboard chefs on long-haul flights from Los Angeles. The chefs will serve made-to-order meals only for customers in the “diamond first class” seats, but the “Flying Nannies” will help clean, pamper and entertain children throughout the plane. “It's all about how to differentiate yourself for regular travelers,” Etihad president and chief executive James Hogan said about the new services.
November 1, 2013 | By Kate Mather
In the aftermath of a shooting at LAX on Friday that left one Transportation Security Administration dead and three others wounded, stranded air travelers were trying to make new plans or find their way home. The roads are blocked off near the intersection of Century and Sepulveda boulevards, and one of the main thoroughfares into Los Angeles International Airport and freeways leading into the airport were also closed. Terminals 1 and 2 are slowly reopening, with airport employees and concessionaires being allowed to enter first.  Hundreds of people stood milling outside of the nearby Radisson hotel, spilling onto the sidewalk and into the street.
January 23, 2010 | By Hugo Martín
Based on the numbers, America's major airlines are doing a better job of getting us to our destinations on time and with our luggage in tow -- assuming we can get on the flights. Not only is the rate of lost luggage lower than it has been in years, the on-time performance for the nation's biggest airlines reached a record 88.6% in November, the best rate since the Bureau of Transportation Statistics began keeping track of the numbers in 1987. But there is a growing trend that spells trouble for travelers: More passengers are getting bumped from flights.
April 25, 2014 | By Larry Bleiberg
QUITO, Ecuador - As the four-car train rolls through the clouds and begins its descent of the Andes, Bette Bleeker has a practical concern. "I hope someone checked the brakes," the Chicago resident asks. It's a fair question, given the 1,755-foot descent we're about to make on the Devil's Nose, one of the steepest sections of railroad in the world. The historic route requires several switchbacks, including one length where the train reverses direction and heads backward as it gingerly stair-steps down the highlands.
April 24, 2014 | By Gary Goldstein
Compared to "Speed" or "Unstoppable" or other pricey studio thrillers about runaway public vehicles, the lower-budgeted "Last Passenger" may feel a tad modest for the high-octane crowd. However, taken on its own terms, this handsomely made suspense yarn proves an engrossing, pulse-quickening journey that deserves a wider local release than it's receiving. Set on a "slam-door" train (versus newer vehicles fitted with purportedly safer automatic doors), this compact picture finds half a dozen late-night riders stranded on a London commuter train whose brakes have been sabotaged.
April 22, 2014 | By Jill Cowan
A man who went into full cardiac arrest died aboard a flight Tuesday morning from Dallas to John Wayne in Orange County, authorities said. Crew members attempted to revive the passenger but he was pronounced dead at 11:45 a.m. when the American Airlines jet landed. The county's coroner's office identified the passenger as John Selner, 78, of Fort Worth, Texas. Airport spokeswoman Jenny Wedge wrote in an email that crew members aboard the inbound American Airlines flight told officials at John Wayne that a passenger was in the midst of a medical emergency about 11:20 a.m. When the plane landed, the passenger was rushed to a secure place in one of the airport's three terminals until coroner's officials arrived, Wedge wrote.
April 20, 2014 | By Hugo Martin
If you thought airlines could find no new ways to squeeze more passengers into each plane, you are underestimating the resolve of the airline industry. At this month's Aircraft Interior Expo in Hamburg, Germany, many of the 500 exhibitors were promoting new ideas to cut down on weight - thus saving airlines fuel - and innovative layouts to fit more seats per cabin. Among the concepts offered at the expo was a set of seats that put passengers face to face, seats that are installed in a staggered, diagonal layout and redesigning lavatories to wedge in a few extra passengers in the back of the cabin.
April 19, 2014 | By Julie Makinen
BEIJING - On the first Sunday of March, China awoke to sickening news: Black-clad attackers with knives had hacked through crowds at the train station in the southern city of Kunming, killing 29 and injuring more than 140. Reporters leaped into action, gathering details from victims in their hospital beds. President Xi Jinping urged all-out efforts to investigate the slaughter. The incident was quickly dubbed "China's 9/11. " But by nightfall Monday, the state-run New China News Agency signaled that it was time to move on. "Kunming railway station serious violent terror case is successfully solved," its headline said.
April 19, 2014 | By Steven Borowiec
SEOUL - The official death toll in South Korea's ferry disaster rose to 49 early Sunday after divers gained access to the submerged vessel and recovered more than a dozen bodies. Government officials reported that divers had retrieved the bodies by breaking a window on the vessel, but it was unclear whether they had gained entry to the ship. In a sign that hope had run out for the survival of any of the 256 listed as missing, officials asked relatives of those aboard to provide DNA samples to expedite the identification of bodies.
June 26, 2013 | By Hugo Martin
The U.S. Department of Transportation has fined Delta Air Lines $750,000 for violating the rules of bumping passengers on overbooked flights. Under federal rules, airlines must first ask for volunteers to give up their seat before the carrier can deny ticketed passengers a seat on an overbooked plane. The airlines must also compensate passengers who are bumped. In several instances in March 2012, Delta bumped passengers without first asking for volunteers and without explaining that the bumped passengers had a right to cash compensation, the federal agency said.
December 4, 2013 | By Lee Romney
Some passengers whose BART train became stuck in the Berkeley Hills tunnel were being treated Wednesday morning for smoke inhalation after the disabled train emerged at Oakland's Rockridge station. Bay Area Rapid Transit spokesman Jim Allison said the train got stuck between the Orinda and Rockridge stations at about 8:30 a.m., after a parking brake apparently deployed accidentally. Passengers reported smelling smoke from the brakes. A technician was able to get the train moving again and passengers were evacuated at the Rockridge station at 9:35 a.m. Some were seen in news footage being removed from the train by paramedics -- one on a stretcher.
April 19, 2014 | By Tony Perry
SAN DIEGO -- A 26-year-old San Diego man was arrested Saturday morning on suspicion of drunk driving and vehicular homicide after two passengers in his Nissan Sentra were killed in a high-speed crash. Mario Alberto Castaneda Carranza was driving at 70 mph on Interstate 8 near Lakeside in eastern San Diego County when he apparently lost control of his car at approximately 7:30 a.m., according to the California Highway Patrol. The 1997 vehicle crashed through a chain-link fence and smashed into a concrete culvert.
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