January 19, 2014 |
"Slim-line" seats, with thinner seat-back cushions, are increasingly popular with airlines because they weigh less and help squeeze more passengers into a plane. But the seats may not be so popular with passengers. A new survey by the travel website TripAdvisor shows that many passengers who have tried slim-line seats are not fans. In the survey of 1,391 travelers, the website found that nearly half weren't sure whether they had sat in slim-line seats. But of those who said they had tried the seats, 83% said they were less comfortable than traditional seats, 8% said the slim-line seats were more comfortable, and 9% said they couldn't tell the difference.
July 22, 2012 |
Let them eat cake, says Korean Air. The Seoul-based airline hopes to sweeten the flying experience by offering free cake and cupcakes to passengers who are celebrating a wedding, honeymoon, birthday or some other special occasion during a flight. The cake service has been offered for months to passengers in Asian markets, and Korean Air recently began promoting the complimentary pastries to U.S. passengers. To get the onboard goodies, passengers must call a Korean Air agent at (800)
September 19, 2012 |
In the first such fine of an international carrier, the U.S. Department of Transportation has issued a $150,000 fine against Pakistan International Airlines for stranding passengers in Washington for more than four hours. Under federal rules, domestic airlines are prohibited from keeping passengers stranded on a grounded flight for more than three hours without allowing them to return to the terminal. On international flights, the limit is four hours. Airlines that violate the rules can be fined up to $27,500 per passenger.
January 23, 2010 |
Based on the numbers, America's major airlines are doing a better job of getting us to our destinations on time and with our luggage in tow -- assuming we can get on the flights. Not only is the rate of lost luggage lower than it has been in years, the on-time performance for the nation's biggest airlines reached a record 88.6% in November, the best rate since the Bureau of Transportation Statistics began keeping track of the numbers in 1987. But there is a growing trend that spells trouble for travelers: More passengers are getting bumped from flights.
CALIFORNIA | LOCAL
July 6, 2013 |
Passenger Elliott Stone, who was returning from a martial arts tournament in South Korea, told CNN that he was sitting in the middle of the Asiana jetliner when it crash-landed at San Francisco International Airport. “All of a sudden the engine is just off,” he said. He said that after a jolt, the plane seemed to tip over and then burst into flames. “Everyone was pushing, rushing out,” he said. While fire officials said emergency chutes deployed, Stone told CNN, “there wasn't any slides or anything.
October 13, 2013 |
An arms race is heating up among airlines battling to lure passengers with a taste for luxury. Etihad Airways fired a volley in the war recently when it announced that it is offering the services of nannies and onboard chefs on long-haul flights from Los Angeles. The chefs will serve made-to-order meals only for customers in the “diamond first class” seats, but the “Flying Nannies” will help clean, pamper and entertain children throughout the plane. “It's all about how to differentiate yourself for regular travelers,” Etihad president and chief executive James Hogan said about the new services.