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September 26, 2013 | David Lazarus
Holders of Chase bank's popular Sapphire credit card may be wondering why they'll soon be on their own when it comes to keeping fraudsters at bay. "Please note that ID Theft Coverage will be canceled," Chase has notified Sapphire cardholders. "All changes are effective Nov. 1, 2013. " That's a pretty significant reversal considering that identity-related fraud affected 12.6 million U.S. consumers last year and caused $21 billion in losses, according to Javelin Strategy & Research.
September 22, 2013
Question: I recently received a second notification of a change in my flight for a trip next year. I wanted to change my ticket as a result; I was told there was a $200 change fee plus any fare increase. No waiver, even though the airline was the one that started it. As I pointed out to the agent, I didn't charge the airline a change fee. The agent laughed. In the end, I didn't change my ticket. What's your opinion about the airlines making changes and passengers getting nothing from them as a result?
September 3, 2013 | By August Brown
Organizers of New York's Electric Zoo dance music festival announced Tuesday that they will offer partial refunds after canceling Sunday's final day of performances in light of two drug-related deaths. The deaths included one 20-year-old woman and a 23-year-old man. Representatives for the city of New York (which owns the Randall's Island facility where the festival is held) said that use of MDMA is suspected in each death. At least four other festival patrons are currently in the hospital with symptoms apparently related to the drug.
August 30, 2013 | By Hugo Martin
The U.S. Department of Transportation has fined United Airlines $350,000 for delaying more than 9,000 refund requests from passengers. The agency also cited the carrier for filing inaccurate data for lost or damaged luggage,  overbooking planes in 2011 and failing to file timely reports on the losses or deaths of animals. Under federal rules, commercial carriers must refund tickets paid with cash or check within 20 days and within seven days for fares paid with credit cards.
August 12, 2013 | By Michael Hiltzik
Yes, you read that right. Time Warner Cable's planned refund to Los Angeles customers for the first eight days of its blackout of CBS, Showtime and other affiliated channels will be four dollars and change. How do I know this? I was told so by a Time Warner billing representative over the weekend. She didn't give up the information willingly, but only after I applied techniques I learned from a dentist's handbook, specifically the chapter on pulling teeth. Before I persuaded her to make the calculation, she fed me the standard Time Warner line: because no one knows how long the blackout will last, the cable company doesn't want to give subscribers an estimate of their rebate.
July 22, 2013 | By Stuart Pfeifer
A former manager of an H&R Block tax preparation office in the San Fernando Valley was sentenced to one year in federal prison for using the identities of his company's clients to file false income tax returns and steal the refunds. Damon Charles Dubose, 40, who worked as a manager at an H&R Block office in Van Nuys, had pleaded guilty in March to wire fraud and filing false tax returns. He acknowledged using personal information of the firm's clients - including names, dates of birth and Social Security numbers - to file at least 12 false and unauthorized returns that generated more than $48,000 in refunds.
June 26, 2013 | By Tina Susman, This post has been corrected. See note at bottom for details.
NEW YORK -- It wasn't just the $363,053 tax bill that drove Edith "Edie"  Windsor to take on the federal government four years ago. Windsor, heartbroken after the death of her longtime partner, Thea Spyer, was also angered by the fact that if Thea had been Theo, the estate she left to Windsor would not have been taxed. "So I decided to sue and get my money back," Windsor, now 84, said Wednesday shortly after the U.S. Supreme Court struck down the 1996 federal law that had left Windsor with a tax bill that no opposite-sex couple would have faced.
June 12, 2013 | By Randall Roberts
Tom Petty and the Heartbreakers have announced that they will offer refunds to attendees of Saturday night's shortened gig at the Fonda. Petty's set, one of six at the 1,300-capacity venue, was shut down early after fire marshals deemed the room overcrowded. In a statement released Tuesday night after the band's final gig of the residency, Petty representatives apologized. “The satisfaction of fans is of paramount importance to Tom Petty and the Heartbreakers and the band shares the frustration of the fans in attendance that evening who deserved to experience the entire performance.” Petty offered his own apology for the incident between songs during Sunday's set. "I was up all night talking about this," he said.
May 23, 2013 | Ruben Vives and Hector Becerra
Bell's finances have worsened considerably since its infamous corruption scandal, leaving the city unable to refund millions of dollars in taxes illegally levied on residents and businesses, an audit released Wednesday shows. The report by the state controller paints a troubling picture of the small southeast Los Angeles County city's efforts to recover from the 2010 scandal, which resulted in felony convictions against five former City Council members. The city's longtime city manager, Robert Rizzo, faces trial on corruption charges later this year.
May 7, 2013 | By Mary Forgione, Los Angeles Times Daily Deal and Travel Blogger
Campgrounds and trails remain closed at Point Mugu State Park in the Santa Monica Mountains after the Springs fire last week cut a blazing path from Newbury Park to Pacific Coast Highway. The 28,000-acre wildfire is expected to be fully contained as soon as Tuesday afternoon. Popular campgrounds at Sycamore Cove and Thornhill Broome Beach, accessed by Pacific Coast Highway, are to be closed until later in May, officials said. ReserveAmerica , the service that handles campground reservations, has been informing campers who had booked sites about the closure and refunding their money.
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