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Reservation Systems

BUSINESS
February 14, 2013 | By Hugo Martín and Ronald D. White, Los Angeles Times
The combination of American Airlines and US Airways will create the world's largest airline. And, if critics are to be believed, it will also cause world-class headaches for customers. If previous airline mergers are any guide, melding the two carriers into a behemoth with more than 100,000 employees is likely to lead to reservation glitches, union tension, higher fares and cuts in service to smaller, less-profitable cities. During the announcement of the $11-billion deal Thursday, chief executives of US Airways and American promised an idyllic marriage that will benefit consumers and shareholders.
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BUSINESS
March 5, 1995 | JAMES F. PELTZ, TIMES STAFF WRITER
If you plan to stay at a Westin hotel or rent a Hertz car, you call for a reservation and, upon arriving at the front desk or counter, produce your ID and credit card to get your room or vehicle. No ticket required. So why can't the airlines operate that way? A few are doing so--and the rest are giving it serious thought. Ticketless air travel is coming.
NEWS
May 11, 1989 | LYNN SIMROSS, Times Staff Writer
Looking for a California park where you can take the family camping this summer? Better make your reservations quickly because the campsites are filling up. Although California has a plethora of campgrounds--about 1,200 throughout the state--they are snapped up early each year. By now, premium beach or lakeside sites are mostly sold out for summer weekends. And don't even consider a Memorial Day or Fourth of July weekend at the popular campgrounds, because they've been reserved for months.
NEWS
February 25, 1995 | LESLIE HELM, TIMES STAFF WRITER
When leading U.S. airlines moved last week to cap travel agents' commissions on airplane tickets, Jackie Abkion was furious. "The airlines are trying to get rid of us," said the Glendale travel agent. And the commission cap was not her only complaint: Hotels are cutting their payments to agents. Big corporate customers are demanding discounts. And even large retailers such as Costco are writing discount plane tickets for customers. "This is what the travel industry has come to," Abkion moaned.
BUSINESS
August 9, 1996 | From Associated Press
American Airlines' parent company announced plans Thursday to sell part of its reservations system, Sabre Group Holdings Inc., taking a step toward giving the technology business its independence. The Sabre unit of AMR Corp. registered with the Securities and Exchange Commission for an initial public offering of up to $550 million in stock. It did not say how many shares will be sold in the long-anticipated spinoff. The price of shares typically is set close to the sale date.
BUSINESS
August 17, 1995 | CAROL SMITH
Ticketless travel, the airline industry's gambit to wean passengers away from paper tickets, earned another convert this week when Alaska Airlines became the latest carrier to announce its entry into the world of electronic ticketing. With ticketless travel, customers receive a confirmation number over the phone when they purchase the ticket. The airline will mail a written confirmation and itinerary if requested, but no paper ticket is issued.
ENTERTAINMENT
June 9, 1992 | CHUCK PHILIPS, SPECIAL TO THE TIMES
Ticketmaster, the largest entertainment ticket agency in the nation, has big plans. The Los Angeles company--which broadened its product base last winter to include marketing albums, videos and T-shirts to ticket buyers--is even moving into the international ticket business, as well as selling "preferred" seating in Dallas movie theaters.
BUSINESS
November 15, 1989 | DENISE GELLENE, TIMES STAFF WRITER
American Airlines said Tuesday that it may move its Los Angeles reservations center to another Western city as part of an expansion plan. The center, which employs 850 workers, fields telephone calls from 11 Western states. It has been in Los Angeles since 1976. American spokesman Jim Brown said the airline is looking for a suitable location for an expanded reservations center and that several cities are under consideration. He said Los Angeles has not been ruled out.
CALIFORNIA | LOCAL
February 21, 1989 | JIM CARLTON, Times Staff Writer
San Clemente's Municipal Golf Course is a big source of local pride. The ocean is visible from nearly every green. The fairways are so wide that even rank amateurs seldom lose golf balls. Best of all, the greens fee for city residents is a mere $5--less than half the going rate at most public golf courses. But the very charm of this golf course--where former President Richard M. Nixon played during sojourns at his Western White House--is also a big source of controversy.
BUSINESS
August 26, 1991 | Chris Woodyard, Times staff writer
For most people, the prospect of shopping for the best air fares is about as welcome as preparing income taxes. Travel agents, of course, make a livelihood out of unsorting the mess. But the Persian Gulf War and recession left the travel industry in a slump. Thom Nulty has 24 years in the travel industry. In 1984, he was named president of Associated Travel Management in Santa Ana, which handles over $150 million in travel arrangements annually.
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