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Response Time

January 24, 1988
Re article on Laguna Hills family terrorized by criminals (Jan. 14): I have many questions on the quality and competence of the Orange County Sheriff's Department, but the biggest question is the 20-minute response time. Why? JOHN MEADE Dana Point
October 10, 2013 | By Ben Welsh, Michael Finnegan and David Zahniser
Los Angeles Mayor Eric Garcetti's decision to replace his fire chief after a tumultuous 18 months for the emergency rescue agency underscores one of the biggest challenges facing his administration: Rebooting the city's aging technology to improve the delivery of vital services. Chief Brian Cummings, who announced his retirement Thursday, never fully recovered from his management team's admission in March of last year that highly touted 911 response times were inaccurate, making it appear that rescuers arrived faster than they actually did. Subsequent Times' investigations documented widespread delays in processing calls for help, routine failures to summon the closest medical rescuers from nearby jurisdictions and large disparities in getting rescuers to life-threatening emergencies in different areas of the city.
September 19, 1998 | HOLLY EDWARDS
If you have a heart attack in the Valley, you can expect to wait nearly seven minutes on average for emergency medical assistance to arrive. In the northeast Valley, you'll probably wait several minutes longer. The Los Angeles Fire Department hopes to shave 2 1/2 minutes off its emergency medical response time with the addition of six paramedic assessment engines for the city, three of which will be assigned to the Valley.
September 27, 2013
As creditors and citizens continue to tussle over Detroit's bankruptcy in court, the Obama administration says it will free up $300 million in funding for the troubled city to help demolish blighted properties, hire new police officers and improve the city's transportation system. The administration made the announcement Friday morning, as local leaders were set to meet with representatives from the White House, including Atty. Gen. Eric Holder, Obama economic advisor Gene Sperling and Transportation Secretary Anthony Foxx.
August 2, 1988 | TED ROHRLICH, Times Staff Writer
The Los Angeles Police Department said Monday that it has shaved nearly a minute off the time it takes to respond to an emergency. It typically took 8.1 minutes to respond to an emergency during the first six months of this year, compared to 8.9 minutes during the first six months of last year, the Police Department said. Police defined an emergency as a life-threatening or potentially life-threatening situation.
July 30, 1997 | DARRELL SATZMAN
Help is on the way for northeast Valley residents who for years have been forced to endure the longest emergency response times in Los Angeles. Fire officials said this week that they are scouting potential locations for a new station in Panorama City and hope to begin construction by early 1998. "We hope to acquire something by the end of the year and get going as soon as possible," said Emile Mack, planning chief for the Los Angeles Fire Department.
March 26, 1992 | CAITLIN ROTHER
The Oxnard City Council has directed its staff to look into allegations by a committee of La Colonia-area business operators who say that city police often do not respond to emergency calls in the low-income neighborhood for up to an hour, if at all. "It really discourages the business people in that area when they (police) don't come at all," Carlos Monroy, who owns La Bodega on Colonia Road, told the City Council on Tuesday. "We all pay our taxes."
A sea of mud hampered the response time of emergency crews racing throughout Laguna Beach to answer hundreds of calls for help Monday night, but a review of dispatch logs and response times shows that police and firefighters did "the best job possible," the city manager said Thursday. After several residents complained that no one responded to their calls for help evacuating, City Manager Kenneth C.
May 14, 1988
In an effort to speed response time to emergency calls, the Orange County and Anaheim fire departments signed an agreement Friday to eliminate jurisdictional boundaries between the two departments, fire officials said. The agreement will allow firefighters closest to an emergency to respond first, regardless of jurisdiction. Before the agreement, formal requests were necessary to cross into each other's jurisdiction, said Capt. Patrick McIntosh of the Orange County Fire Department.
January 1, 1989 | ASHLEY DUNN, Times Staff Writer
A city audit has concluded that police failed to respond to emergency calls within the department goal of six minutes nearly half the time during a recent 7-month monitoring period. A manpower shortage was cited as the reason in the audit by city administrators and outside consultants. The audit also concluded that the Police Department should eliminate two of its four helicopters and consider transferring some of the officers from a special neighborhood crime task force to other jobs.
July 5, 2013 | By Ben Welsh
With the aim of improving 911 response times, a new Los Angeles city councilman is pushing for a far-reaching plan to expand the Fire Department's overhaul of its aging technology systems. Mike Bonin has asked the LAFD and city technology officials to develop a "master plan" to better coordinate a series of upgrades being made to the department's dispatching and data systems. Among other things, he wants city officials to work with private-sector experts to explore creating new applications that firefighters can use on tablet computers, such as Apple's popular iPad.
April 16, 2013 | By Ben Welsh, Robert J. Lopez and Kate Linthicum, Los Angeles Times
Los Angeles Fire Chief Brian Cummings said Tuesday that he will reassign dozens of firefighters from engines to rescue ambulances beginning next month to handle an increase in medical emergencies. The sudden action, coming after months of criticism over the agency's 911 response times and Cummings' leadership, drew immediate opposition from labor groups representing firefighters and department commanders, who warned the change would put firefighters at greater risk. City fire commissioners and a key City Council member also questioned the plan, which calls for adding 11 new ambulances.
March 19, 2013 | By Ben Welsh, Los Angeles Times
Two key reform efforts intended to address the Los Angeles Fire Department's diminished resources and faulty performance tracking are being delayed, agency officials said Tuesday. Chief Brian Cummings told the city Fire Commission that he is pulling back an ambitious plan requested by the City Council that would boost the department's ranks and speed up lagging 911 response times. In addition, one influential member of the panel announced that a push to overhaul the department's much-criticized data analysis has fallen behind schedule and will miss an April deadline for completion of reforms.
January 29, 2013 | By Robert Faturechi, Los Angeles Times
It took Los Angeles County sheriff's deputies a minute longer to respond to emergency calls from unincorporated parts of the county than from cities that contract with the department for police services, according to a county audit. The finding comes days after Supervisor Gloria Molina accused Sheriff Lee Baca of "stealing" police resources from residents in unincorporated neighborhoods and threatened to hire "independent private patrol cars" to backfill cuts in sheriff's patrols.
January 28, 2013 | By Kate Linthicum
Residents in Pacific Palisades were deeply critical when cuts to the Los Angeles Fire Department were proposed nearly four years ago. At a forum for mayoral hopefuls there on Sunday, community members arrived with a question: What would the candidates do to beef up emergency operations and bring down response times? Front-runners Wendy Greuel and Eric Garcetti each portrayed themselves as fighters for the beleaguered department, which has been under scrutiny since fire officials admitted they'd released misleading performance data for years.
December 4, 2012 | By Kate Linthicum, Robert J. Lopez and Ben Welsh
Los Angeles Fire Chief Brian Cummings turned the tables on City Council members Tuesday, blaming increased 911 response times on budget cuts approved by lawmakers. "You gave us a budget," Cummings said during a nearly two-hour City Hall hearing. "We're giving you the most effective Fire Department that we can within that budget. " Cummings was summoned to appear before the council after he failed to produce a plan to improve service and response times, which have grown longer since budget cuts were ordered three years ago after the economic downturn.
August 3, 1997
The city of Ventura knew it was taking a risk last year when it went ahead and started providing municipal ambulance service to its residents even though the county had contracted with a private firm to do so. A legal challenge to a similar setup in another county was headed for the California Supreme Court, and an unfavorable ruling could put Ventura's service out of business. Which is exactly what happened.
December 2, 2012 | By Kate Linthicum
Brian Cummings became the man of the moment two years ago when Los Angeles Mayor Antonio Villaraigosa needed more than $50 million slashed from the Fire Department. A second-generation LAFD firefighter who quit college to follow in his father's footsteps, Cummings had risen steadily in the department over three decades. An assistant chief, he helped devise a cost-cutting plan to trim engines and ambulances. Cummings, who is personable and energetic, campaigned across the city with a polished PowerPoint presentation showing that even with the cuts, the city could have 911 response times similar to those of pre-recession days, when stations were fully staffed.
November 20, 2012 | By Robert J. Lopez and Ben Welsh, Los Angeles Times
Los Angeles Fire Department officials, facing criticism over slow response times to 911 calls, are considering two new strategies that could get rescuers to the scene of medical emergencies more quickly. One program, known as "quick launch," reduced the time it took to get fire units moving by an average of 50 seconds - roughly in half - during a test period in 2006. The experiment allowed dispatchers to send units before fully determining the nature of emergencies, according to internal LAFD documents obtained by The Times . The test was discontinued because so many rescue units were being dispatched that it created gaps in coverage, department officials said during a Fire Commission meeting Tuesday.
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