October 19, 1989 |
People trying to do business with the Bay Area faced frustrations Wednesday as Tuesday's earthquake disrupted telephone and computer communication and shipments by truck between that city and the rest of the country. The Pacific Stock Exchange was forced to shut down options trading altogether but continued to trade stock at its floor in downtown Los Angeles. Volume, however, was extraordinarily light.
March 16, 1994 |
Susan Ness, an investment banker specializing in communications companies, was nominated Tuesday by President Clinton to be a member of the Federal Communications Commission. Ness, 45, a communications attorney, was nominated for a Democratic seat on the five-member commission. The seat became available in February when Commissioner Ervin Duggan left to become head of the Public Broadcasting Service.
July 15, 1989 |
Billionaire Jack Kent Cooke on Friday agreed to sell his Woodland Hills-based cable television system with 675,000 subscribers to a consortium of six companies. A similar deal had fallen apart in March. Cooke, whose businesses include the Daily News in Woodland Hills and the Washington Redskins football team, did not reveal the sales price of Cooke CableVision and sister company 1st CableVision. But cable industry analyst Paul Kagan in Carmel said he had heard estimates of $1.
February 11, 2010 |
Successfully responding to a corporate crisis -- like, say, having to recall millions of vehicles because they accelerate out of control or have trouble stopping -- isn't that complicated. The experts say you need to tell customers everything you know as soon as you know it, and you should never ever give the appearance that you're spinning the story or, worse, covering up bad news. "You can't hide," said Bob Grupp, president of the Institute for Public Relations, an industry-funded think tank.
July 16, 2000 |
Somebody once said that the Americans and the British are separated by a common language. So it is, too often, with travelers and the hotel industry. This truth was underlined for me recently when I called a bed- and-breakfast in San Francisco to ask whether it had a minimum-stay requirement for weekend guests in July. "You're not going to like this," the reservations person at Inn 1890 began in an apologetic tone. "It's five nights.
November 3, 1997 |
Here's the dilemma: The co-founder and chairman of a financial services company commits suicide, revealing after his death a series of fraudulent transactions. Clients, of course, stand to be hurt. The media, of course, finds out about some of the fraud from sources outside the company and calls for confirmation and comment. The company, of course, is in a quandary. What the heck do we do now?