January 10, 2012 |
In a bid to garner customer loyalty, luxury retailer Nordstrom Inc. is expanding its reward program to make it easier for shoppers to earn extra perks. The update halves the minimum purchases required to qualify for its four-tier loyalty program, with benefits that include early access to sales and up to $100 of free tailoring for every member. The more customers shop, the more fringe benefits they'll earn. Shoppers who want to climb to Level 3 of the rewards rung, which entitles them to 24-hour concierge service, will need to spend $5,000 annually on their Nordstrom credit or debit cards (they previously had to spend $10,000)
January 6, 2011 |
Many top U.S. retailers missed Wall Street's expectations for December sales, hurt by a post-Christmas blizzard on the East Coast and shoppers returning to their cautious ways after flocking to stores after Thanksgiving. Retailers ranging from department store operator Macy's Inc and discounter Target Corp to teen clothing store American Eagle Outfitters were among those whose results fell far short of forecasts. "The turbulence is here to stay," said David Bassuk, a managing director at consulting firm AlixPartners.
December 2, 2013 |
Machinery was purring gently. Boxes of Samsung televisions were stacked like blocks atop pallets on a glossy concrete floor. A shift supervisor waved jauntily as he zipped by on a red motorized chariot. At 10 a.m. at the Target.com fulfillment center in Ontario, all seemed peaceful - even though it was a record-setting Cyber Monday. And this year, the online world's answer to Black Friday was attracting nearly as many shoppers as the four-day retail frenzy that preceded it. "It never really feels like chaos," general manager Melissa Montgomery said of the annual online shopping event.
October 24, 2012 |
Holiday shoppers will be spending a little more this year, but as in recent years they'll continue to be disciplined and go online for better deals. Consumers are expected to spend an average of $582 on holiday shopping, according to Accenture's annual consumer holiday shopping survey, and 23% plan to spend over $750. About half expect to increase their spending by $250 or more, with only 5% saying they would be “extravagant” in their shopping and 8% indicating they would “splurge.” About 51% of those surveyed said they have already set aside cash for their holiday shopping.
May 17, 2012 |
We're fat, in case you hadn't heard. And as we learned last week, 42% of American adults will be obese by 2030, according to researchers at the Weight of the Nation conference sponsored by the Centers for Disease Control and Prevention. If that's a party you'd rather miss, the grocery store is a place to start. Nutritionists often advise us to buy fresh food and stick to the perimeters of the store (instead of the middle aisles that are stocked with Oreos, Doritos and Froot Loops)
November 24, 2012 |
After the Black Friday shopping madness, small boutiques in Silver Lake were anticipating customers who were less about giant malls and more about supporting local business. Dubbed Small Business Saturday , the shopping event was invented by American Express in 2010 to encourage consumers to spend some dollars at neighborhood shops and independent retailers. The day has high-profile supporters such as New York Mayor Michael Bloomberg and President Obama, who took his two daughters to a bookstore in Arlington , Va., on Saturday.