Advertisement
YOU ARE HERE: LAT HomeCollectionsSouthwest Airlines
IN THE NEWS

Southwest Airlines

FEATURED ARTICLES
BUSINESS
January 27, 2014 | By Hugo Martin
The nation's biggest domestic carrier is going international. Southwest Airlines announced Monday plans to leave U.S. airspace in July with flights to three Caribbean beach cities in time for the summer travel season. The move by the Dallas-based airline was expected since Southwest acquired AirTran Airways in 2011. AirTran already serves destinations in Mexico and the Caribbean. Southwest's first flights to Aruba, Montego Bay, Jamaica, and Nassau, Bahamas, will depart from Atlanta, Baltimore/Washington D.C. and Orlando.
ARTICLES BY DATE
BUSINESS
April 27, 2014 | By Hugo Martín
Airline mergers have put more than 70% of the nation's domestic traffic in the hands of four major carriers. But low-cost airlines still have some influence over airfares. A new study shows that when airlines such as JetBlue, Spirit, Frontier, Alaska and Southwest launch service on an existing domestic route, the average price from all carriers drops as much as 67%. It's good news for travelers, but aviation experts say most popular routes are still dominated by the four biggest carriers: United, Delta, Southwest and the soon-to-be-merged American and US Airways.
Advertisement
BUSINESS
September 13, 2012 | By Hugo Martin
Southwest Airlines, the nation's largest domestic carrier, raised round-trip airfares $10 on about 400 of its routes--or 10% of the airline's flights. So far, only United Airlines has matched the hike but has extended it to a broader range of routes, according to farecompare.com, a website that keeps track of airline ticket prices. Since the begining of the year, five fare hikes have been initiated and matched by all the nation's biggest carriers. Several others have been rescinded when price increases have not been matched by the majority of the country's carriers.
BUSINESS
April 27, 2014 | By Hugo Martin
Florida-based Spirit Airlines has topped another unflattering ranking. A few weeks ago the U.S. Public Interest Research Group Education Fund analyzed complaint rates among passengers over the last five years. The ultra-low-cost carrier came out on top of that list. Spirit now ranks at the top again - for the rudest flight attendants. A survey of 3,400 people by the travel website Airfarewatchdog found that 26% said Spirit has the rudest flight attendants. Air Canada came in second with 14%, followed by Frontier Airlines with 11% and Virgin America with 9%. Southwest Airlines was at the bottom of the list, with only 1%. The service given by flight attendants may reflect how they are treated by airlines, according to a flight attendants union.
BUSINESS
January 20, 2013 | By Hugo Martin
For millions of Southwest Airlines passengers, the drinks are on the house. The airline has reached a tentative settlement with passengers who sued Southwest over vouchers for alcoholic drinks that were given to “business select” passengers before Aug. 1, 2010. On that date, Southwest changed its policy, saying that even though the drink vouchers had no expiration date, the airline would only honor them on the date passengers were traveling. In the lawsuit filed in 2011, the plaintiffs, Adam Levitt and Herbert Malone, said the policy change amounts to a breach of contract and made the coupons worthless.
CALIFORNIA | LOCAL
June 22, 2013 | By Los Angeles Times Staff
Southwest Airlines fixed a computer glitch that caused flights to be grounded along the West Coast for 2½ hours Friday night and officials were urging passengers to check about their flight status as the backlog cleared. Planes began taking off about 10:30 p.m., said company spokesman Brad Hawkins. The company estimated that 250 flights had been affected by a shutdown in the computer software used to dispatch flights. Hawkins said the airline was relying on a slower backup system.
BUSINESS
February 5, 2012 | By Hugo Martin
Southwest Airlines, the nation's biggest carrier of domestic passengers, doesn't provide its customers with high-tech entertainment systems or in-flight movies, like many of its competitors. But the Dallas-based airline will soon offer professional football and baseball games, at least for passengers who travel with Wi-Fi-enabled laptops or other portable devices. Row 44, the in-flight Internet provider for Southwest, last week announced a deal with the NFL Network to provide live streaming football games, video highlights and analysis for passengers who pay the $5 Internet connection fee. Row 44 has cut a deal to broadcast Major League Baseball games as well.
BUSINESS
December 2, 2013 | By Hugo Martin
The Federal Aviation Administration is proposing a $325,000 fine against Southwest Airlines, claiming it improperly modified equipment on a small jet that has since flown more than 1,000 flights. The fine involved an anti-icing warning system on the windshield of a AirTran Airways Boeing 717 that was allegedly modified incorrectly in August 2011, according to the FAA. Southwest Airlines purchased AirTran Airways in 2012 and is in the process of merging the two carriers. Since then, the 717 plane has flown 1,140 flights, according with the FAA. The Boeing 717 is a twin-engine, single-aisle jet airliner with up to 138 seats, depending on the configuration.
BUSINESS
February 4, 2013 | By W.J. Hennigan
Southwest Airlines said Monday it will double points on all U.S. travel for members of its frequent flier program for flights booked before May 15. The Dallas-based carrier made the announcement on its website and also revealed that Grand Rapids, Mich., will be the next AirTran Airways city to be converted to Southwest service. Travelers who want to cash in on the double Rapid Rewards points deal can find it here . “Members will receive 12 points (instead of six)
BUSINESS
January 17, 2012 | By Hugo Martin
Southwest Airlines, the nation's largest carrier of domestic travelers, announced plans Tuesday to add six extra seats on each plane under a new interior design of lighter and more eco-friendly materials. To increase the number of seats from 137 to 143 on each plane, Southwest said it will install low-profile cushions on each seat and will reduce the recline from three inches to two inches. The leg room, the space between the seat backs, will also shrink from 32 inches to 31 inches.
BUSINESS
April 22, 2014 | By Hugo Martin
A national study on customer satisfaction suggests that passenger satisfaction ratings slump after airlines undergo a merger with another carrier. The nation's top airlines received a combined score of 69 on a 1-to-100 scale, below the average scores for banks, insurance companies, gas stations, hotels and the U.S. Postal Service, according to the American Customer Satisfaction Index, an annual study released Tuesday. The airlines' score remained the same from last year's customer satisfaction score.
NEWS
April 18, 2014 | By Mary Forgione, Daily Deal and Travel Blogger
Southwest Airlines flight attendant Marty Cobb has gone viral -- just for giving the in-flight safety briefing on a recent flight. Cobb's one-liners delivered with impeccable comic timing sent a YouTube video of her hilarious instructions into the stratosphere. By Thursday, it had 8.7 million views and counting -- and it's just one of the funny ways that flight attendants and airlines bring new life to stale safety briefings. Cobb had a planeload of fliers in stitches. Here's the YouTube video posted Saturday and some of her best quips: "As you know, it's a no-smoking, no-whining, no-complaining flight.
BUSINESS
April 13, 2014 | By Hugo Martín
Las Vegas-based Allegiant Air has rolled out a roomier seat dubbed the "Giant Seat. " It represents the latest way the airline industry has created new seating options for travelers willing to pay more for extra elbow room. In the first row and the mid-cabin emergency exit row, the six Giant Seats on the carrier's Boeing 757 offer more than 36 inches of legroom and a width of 25 inches, compared with a typical 17.5-inch width on Allegiant's economy seats. The seats are locked in a semi-reclined position.
BUSINESS
April 13, 2014 | By Hugo Martin
Las Vegas-based Allegiant Air has rolled out a roomier airplane seat dubbed the “Giant Seat.” It represents the latest new seating options the airline industry has created for travelers willing to pay more for extra elbow room.  Located in the first row and the mid-cabin emergency exit row, the six Giant Seats on the carrier's Boeing 757 offer more than 36 inches of legroom and a width of 25 inches, compared with a typical 17.5-inch width...
NEWS
March 19, 2014 | By Mary Forgione, Daily Deal and Travel Blogger
Members of selected loyalty programs at Alaska Airlines, American Airlines, Delta Air Lines, Southwest Airlines, United Airlines and US Airways will receive free entry to JetBlue's premium TrueBlue Mosaic club for the rest of 2014 just by signing up. The offer is part of the TrueBlue Mosaic Challenge that kicked off Tuesday and rewards fliers who rack up 3,750 flight points in 90 days. Clearly, JetBlue is out to boost its Mosaic club status numbers, and it's not the first time the airline has made this offer.
BUSINESS
March 4, 2014 | By Stuart Pfeifer
Stocks surged Tuesday as traders celebrated reports of a softening of tension in Ukraine. The three major indexes were in positive territory, with the S&P 500 trading at a record high. The Dow Jones industrial average jumped 192 points, or 1.2%, to 16,360 at 7:55 a.m. PST. The S&P 500 was up 24 points, or 1.3%, to 1,870 and the Nasdaq was up 73 points, 1.7%, to 4,350. Traders were buying on reports Russian President Vladimir Putin ordered troops participating in military exercises near the Ukraine border to return to their bases.
BUSINESS
December 5, 2013 | By Hugo Martin
The merger of American Airlines and US Airways is paying off for Southwest Airlines. To settle an antitrust lawsuit by the U.S. Department of Justice, American and US Airways agreed to give up dozens of landing and takeoff slots to ensure strong competition. At New York's LaGuardia Airport, Southwest Airlines is taking over a total of 22 takeoff and landing spots given up by American Airlines, the carrier announced Thursday. "This is terrific news for low-fare customers who want greater access to New York City," said Bob Jordan, Southwest's executive vice president and chief commercial officer.
BUSINESS
November 20, 2013 | By Hugo Martin
Most major airlines already allow passengers to use their portable devices from takeoff to landings, under a new policy from the Federal Aviation Administration. Now Southwest Airlines is going a step further by letting them connect to the plane's wireless Internet service throughout the flight, even when the plane is on the tarmac. Southwest says it is the only airline to offer gate-to-gate Wi-Fi because it relies on satellite-based connectivity provided by Row 44, a Westlake Village subsidiary of Global Eagle Entertainment Inc. Many other airlines, such as American, United, Delta and Alaska, rely on Wi-Fi services that use air-to-ground towers similar to cellphones, which are switched on only when a plane is above 10,000 feet.
BUSINESS
March 3, 2014 | By Hugo Martin
Southwest Airlines, the nation's biggest domestic carrier, continued its expansion into international destinations by announcing new daily routes to Mexico and the Bahamas. The new routes represent only the second batch of international destinations that the Dallas-based carrier will begin to serve starting this summer. In January, Southwest announced that its first venture into international destinations will be to three beach cities in the Bahamas starting in July. Southwest said Monday that it is adding daily nonstop service to Cancun and Los Cabos in Mexico and to Nassau in the Bahamas starting in August.
BUSINESS
February 27, 2014 | By Hugo Martin
Delta Air Lines, one of the nation's largest carriers, is revamping its loyalty program to offer members reward miles based on how much money is spent instead of on the number of miles flown. The points accumulated in the Delta's Skymiles program before the changes are set to start Jan. 1 will not be affected. Under the changes, members can earn between five and 11 miles per dollar spent, depending on the member's status level. Southwest Airlines adopted similar changes to its Rapid Rewards program in 2011, a move that angered many longtime Southwest fliers.
Los Angeles Times Articles
|