May 6, 2012 |
Florida-based Spirit Airline has come under harsh criticism in the last month for its penny-pinching ways, but the carrier continues to expand its network and post sizable profits. Passenger rights groups cried foul last week when Spirit announced that starting Nov. 6 the cost to bring a carry-on bag on a flight will be $100 when paid at the gate - more than double the current $45 fee. Spirit also raised the fees for passengers who pay for carry-on bags online or at airport kiosks.
May 3, 2012 |
Have an unexpected carry-on you need to bring on your flight? If you're traveling with Spirit Airlines Inc., it'll cost you $100. On Thursday, visitors to company's website found that fees for baggage and other consumer services are going to jump on Nov. 6 -- nearly across the board . Carry-on bag fees at the gate will cost travelers $100 -- more than double the $45 they pay now. Carry-ons noted during an online reservation will cost $35,...
May 3, 2012 |
Spirit Airlines , the first carrier to impose fees for carry-on bags, starting in November will charge as much as $100 per bag for passengers who bring luggage to stow in the overhead bin. It currently costs $45 if you show up at the gate with a carry-on bag. That figure will rise to $100 on Nov. 6, according to baggage fees listed on the airline's website. Spirit has a dizzying menu of bag fees that are tied to the...
January 27, 2012 |
The U.S. Department of Transportation fined Florida-based Spirit Airlines $100,000 Friday for failing to appropriately keep track of and respond to complaints about its treatment of passengers with disabilities. Under federal rules, airlines must sort, categorize and respond in writing to all complaints regarding the treatment of passengers with disabilities. “Our rules on how airlines handle disability-related complaints are designed to help us ensure that passengers with disabilities are treated fairly when they fly,” said U.S. Transportation Secretary Ray LaHood.
January 16, 2012 |
After years of rebuffing health concerns over airport scanners, the Transportation Security Administration plans to conduct new tests on the potential radiation exposure from the machines at more than 100 airports nationwide. But the TSA does not plan to retest the machines or passengers. Instead, the agency plans to test its airport security officers to see if they are being exposed to dangerous levels of radiation while working with the scanners. News of the test leaked out after the TSA issued a request last month to government vendors to provide wearable, personal dosimeters, devices that measure exposure to radiation.
January 13, 2012 |
Brent Hopkins, a Michigan marketing manager, was so annoyed that a carry-on suitcase cost him $90 in baggage fees on Sprit Airlines that he launched a business to help other passengers sidestep the charges. Florida-based Spirit Airlines introduced in 2010 a fee of up to $45 for carry-on luggage that cannot fit in the space under the seats. The fee met with outrage, including threats from several lawmakers to impose a special tax on revenue collected from such fees. Instead of fuming, Hopkins created CarryOn Free, an online company that manufactures suitcases that fit the exact dimensions of the space under the Spirit seats.
November 22, 2011 |
The U.S. Transportation Department has fined a Florida-based airline for advertising $9 airfares for its flights from Los Angeles without clearly disclosing the full price, including taxes and fees. Spirit Airlines, which promotes itself as an ultra-low-cost carrier, was fined $50,000 Monday for violating federal aviation laws and Transportation Department rules that prohibit deceptive price advertising. "We expect airlines to treat their passengers fairly, and we will take enforcement action when they violate our price advertising rules," U.S. Transportation Secretary Ray LaHood said. For a short time in June, Spirit launched an advertising campaign to promote Spirit's five daily flights from Los Angeles to Las Vegas.
September 18, 2011 |
Question: I took a trip to Las Vegas last month on Spirit Airlines. The tickets were expensive, but I didn't have time to book ahead of time. What upset me, though, is that the airline charged me $40 each way for carry-on luggage, which was stored overhead. Isn't this an abuse by the airline? Rita Mount, Lake Balboa Answer: Although "airline" and "abuse" go together like love and marriage, horse and carriage, etc., in this case, my answer is a qualified no. It pains me to say this because it's like agreeing with, say, people whose politics don't mesh with yours but who have a valid point.
September 5, 2011 |
In a move to attract new passengers and improve customer loyalty, several airlines have announced new in-flight amenities for travelers, including free pajamas, wireless Internet service and live baseball broadcasts. The latest incentives offered by such carriers as American and Alaska airlines suggest that competition is heating up as travel demand continues to rise. In particular, airlines are battling for prized business- and first-class travelers, who pay the highest airfares.
June 27, 2011 |
Depending on who you talk to, the new boarding process at American Airlines has either shortened the time it takes to load the planes or caused "complete chaos" in the cabin. The new boarding procedure, launched in May, does away with the airline's long-held practice of boarding passengers starting from the back of the plane to the front. Once the first-class and executive-class passengers and other travelers with priority seating get onboard, the airline gate agents now board coach passengers in the order they checked in, regardless of where they are seated.