April 10, 2012 |
Bill Robbins was having trouble with telemarketers. Even though his number is on the government's Do Not Call list, he was getting about four sales pitches a week. Exasperated, Robbins contacted his phone company, AT&T, and asked that his number be changed. "That tells you how irritated I was," he said. "It's a real nuisance to change your number. " Robbins, 82, of Eagle Rock, also specified that he didn't want AT&T sharing his new number with anyone who called the old one, and that he wanted his new number unlisted.
March 29, 2012 |
The Federal Trade Commission said it had reached a settlement with two telemarketing companies that illegally called millions of consumers, banning the firms from the industry and requiring them to give up roughly $3 million in assets. The FTC said the companies made approximately 2.6 billion calls to consumers from January 2008 through August 2009 with prerecorded telemarketing messages about lower interest rates or auto warranties that were about to expire. The calls lured thousands of people across the country into buying expensive warranties that didn't offer much protection or signing up for worthless debt reduction services, the FTC said.
February 15, 2012 |
Those aggravating automated telemarketing calls will be interrupting your dinner a lot less often. After receiving thousands of complaints from consumers, the Federal Communications Commission clamped down Wednesday on unwanted robo-calling by approving sweeping changes to its telemarketing rules for wireline and mobile phones. Even with the national Do Not Call Registry in effect — the initial effort to block those pesky calls — telemarketers have found ways around the rules.
February 15, 2012 |
Got your cellphones and your landline phones on the nation's Do Not Call list, but you're still getting telemarketing calls at dinner time? Especially those aggravating automated robo-calls? The Federal Communications Commission clamped down on telemarketers Wednesday - even those you do business with, such as your bank - by placing severe limits on robo-calling and even texting. FCC Chairman Julius Genachowski said Congress and his agency have long recognized the need for consumers to have control over the telemarketing calls that come into their homes, and the FCC has long had rules to put consumers in control.
January 18, 2012 |
Here's your wind-beneath-my-wings Wednesday roundup of consumer news from around the Web: --You know Jessica Alba the movie star. But what about Jessica Alba the Internet entrepreneur? After giving birth to a new baby, Alba has launched an e-commerce company at Honest.com (named after her 3-year-old daughter Honor) to sell eco-friendly and toxic-free baby products and household items for a monthly subscription. She says the idea was born after she learned that toxic chemicals are in widely used, everyday products.
November 29, 2011 |
Howard Cohen has received dozens of calls from "Rachel" at "card member services. " At first he thought they must be from his credit card issuer. Now he knows better. "It's a scam," Cohen, 67, of Fontana told me. "All they want is to get you into some new credit card with a higher interest rate - or worse. " The "worse" in this case is possibly having your identity stolen and bogus charges run up on your plastic. The Web is dripping with complaints from consumers nationwide about the "Rachel" calls.
October 2, 2011 |
Few people like junk mail, telemarketing calls or unsolicited offers that come by email. But can you stop them? Not entirely, but you can cut them back, often severely, by following these five steps: • If you haven't already, put your phone number on the Federal Trade Commission's do-not-call registry. Telemarketers have to stop calling 31 days after you register at http://www.donotcall.gov or call 888-382-1222. This will not, however, stop calls from political organizations, charities or businesses with which you have a relationship.
December 13, 2010 |
Here is a roundup of alleged cons, frauds and schemes to watch out for. Telemarketing fraud The FBI wants to help you avoid giving your money to criminals on the telephone. Once you fall victim to telemarketing fraud, you'll almost certainly never get your money back. Before you buy, the FBI recommends that you take these precautions: Don't buy from an unfamiliar company, ask for written material by mail and check out companies on the Web. Websites for the Better Business Bureau, the state attorney general and the National Fraud Information Center are good places to start your search.
October 31, 2010 |
Walter Munch, 65, voted on a sunny afternoon last week, entering his choices on a computer screen at an Albertsons grocery store in suburban North Las Vegas. Munch didn't know it, but his early vote made him part of a huge experiment in political engineering. For weeks, the retired heavy equipment operator said, his telephone had been ringing with calls from both political parties. His mail bulged with literature from candidates of every description. Canvassers knocked on his door almost every day. "I just wish it would stop," he said emphatically.
August 16, 2010 |
Here's a roundup of alleged cons, frauds and schemes to watch out for. When a stranger calls: The FBI is warning consumers to exercise caution with telemarketers. When consumers disclose personal or financial information over the telephone, they increase the risk of becoming victims of telemarketing fraud, according to an advisory on the FBI website. Be particularly careful if the caller says any of the following: "Act now or the offer won't be good. " "You've won a free gift, vacation or prize.