January 22, 2001 |
The pay phone in Goodyears Bar, population 100, is gone. So is the one in Gazelle, population 400, and the one at the public school in pint-sized Pike. The ubiquitous pay phone is disappearing from lonely outposts and city street corners throughout the state, the victim of cellular phone competition and other economic pressures. In the last year, companies yanked out about 1,000 pay phones a month in California.
December 16, 1993 |
How about a public policy initiative that could simultaneously cut traffic congestion, reduce air pollution and accelerate technological innovation--all without costing California's taxpayers an extra penny? Too good to be true? No, just too obvious to be ignored. With but a smidgen of creativity, Pacific Bell and the state Public Utilities Commission could offer telecommunications tariffs that make it simpler and easier for California business to invest some energy and thought in telecommuting.
July 29, 1999 |
After just two months of full competition for local toll phone calls, state regulators have received tens of thousands of complaints of unauthorized carrier switching--a new form of fraud that regulators have dubbed "sliding." Officials at the California Public Utilities Commission say the initial complaint figures for sliding are well above peak levels for slamming (the unauthorized switching of long-distance service) and cramming (the addition of unauthorized phone charges to a person's bill).
March 17, 2000 |
The explosion of new area codes will slow dramatically in California and nationwide because of new state and federal policies aimed at forcing phone companies to use hundreds of millions of unissued phone numbers. Consumers and businesses have grown increasingly frustrated by the expense and disruption of adopting new area codes. California has been hardest hit by their proliferation--with 25 area codes statewide, up from 13 in 1997.
November 11, 2000 |
The quality of Pacific Bell's residential telephone service has dipped markedly and customer dissatisfaction has more than doubled in the years since California's dominant phone company was taken over by SBC Communications, according to a complaint filed Thursday by a state consumer agency.
March 1, 1991 |
A consumer advocacy group Thursday asked the state Public Utilities Commission to fine Pacific Bell $50 million for improperly assessing late-payment and reconnect charges to thousands of California customers. San Francisco-based Toward Utility Rate Normalization (TURN) said the telephone company deliberately chose to delay processing customer phone-bill payments rather than hire additional staff to handle them.