March 16, 1999 |
Edward Whitacre Jr., chairman and CEO of SBC Communications, on Monday boasted that PacBell and its affiliates have added more than 4,000 new jobs in California since the April 1997 merger of San Antonio-based SBC and Pacific Telesis. PacBell, California's largest local phone company, will add several hundred service representatives and technicians in the coming months to meet rising customer service demands, said Whitacre, who spoke at a luncheon meeting of Town Hall Los Angeles.
CALIFORNIA | LOCAL
August 22, 1999 |
Legislation that would place stricter controls on area code overlays goes before the state Senate Appropriations Committee on Monday, but action very likely will be delayed because of the bill's $529,610 price tag, officials said. The Consumer Area Code Relief Act is one of hundreds of bills expected to come before the 13-member committee when it convenes Monday morning.
June 11, 1999 |
State regulators lifted price controls on Pacific Bell's inside wire repair services for both business and residential customers, and they granted PacBell's request to double the ceiling price for its residential basic repair plan to $1.20 per month, up from 60 cents. The move drew immediate protests from consumer groups, which argued that the services are not competitive enough to warrant dropping rate controls. The change was approved on a 3-1 vote.
February 13, 1999 |
Pacific Bell told state regulators this week that it has no plans to open California's local toll market to competition until it wins entry into long-distance--an apparent violation of FCC rules recently upheld by the Supreme Court. The move sets the company apart as one of the few continuing to challenge a portion of the federal law that mandates full competition by this past Monday for calls that fall between free local boundaries and long-distance.
February 27, 1999 |
A bill introduced in the state Senate would give Californians greater protection against "heavy-handed, high-pressure sales techniques" by phone companies. The bill, sponsored by Sen. Debra Bowen (D-Marina del Rey), would require phone companies to send customers a confirmation letter outlining ordered features and service and detailing how to cancel any unwanted items.
July 29, 1999 |
A state report issued Wednesday said cities, counties and other government agencies are mostly on target with efforts to fix the Y2K problem, although utilities were criticized for failing to reassure the public that power and telephone service will be available, as usual, Jan. 1, 2000. "Everyone is edgy because they're not sure they can rely on phone and electric power," said Mike Jacob, chief consultant to the Assembly Committee on Information Technology, which issued the report.
March 18, 1999
Long-distance phone companies would be required to give consumers more rate information by posting prices on the Internet, according to a proposal the Federal Communications Commission is expected to approve in a vote at its regular monthly meeting today. The FCC argues that the new rules would help consumers compare rates and conditions for various long-distance services. Consumer groups and other critics have pressed the FCC to do more to rein in long-distance prices.
January 28, 1999 |
State regulators wrapped up five days of hearings into allegations that Pacific Bell's sales methods are misleading and result in customers being signed up for services they do not want or need.
CALIFORNIA | LOCAL
November 10, 1999 |
Two Los Angeles City Council members are urging the city to resist splitting the San Fernando Valley into two area codes. The state Public Utilities Commission this week designated a new 747 code for the southwest Valley should a new code become necessary. But in a motion submitted to the council Tuesday, members Laura Chick of Tarzana and Hal Bernson of Granada Hills urged the PUC to keep the city portion of the Valley under one area code.
CALIFORNIA | LOCAL
September 2, 1999 |
Support intensified Wednesday for proposed state legislation that would require phone number conservation measures and block future area code splits and overlays, such as those being proposed for the San Fernando Valley, West Los Angeles and the South Bay. Four of the six state legislators on a committee to draw up a compromise plan voiced skepticism about phone company assertions that additional area codes are needed. The committee will submit its plan to both houses by Friday, officials said.