BUSINESS
July 30, 2001 | ALLYCE BESS, REUTERS
On the surface, it looks as if the telemarketer might go the way of the door-to-door salesman or the Avon lady. Growing consumer opposition to cold calling has caused a growing number of states to start compiling "do-not-call" lists, through which people can banish telemarketers from their lives. Improved technology, such as caller ID and phone screening, is also thwarting the phone sales rep from reaching his quarry.
NEWS
June 10, 2001 | MIKE SMITH, ASSOCIATED PRESS
The bankers didn't want it, nor the telephone companies, mortgage brokers or newspapers. Virtually every business that drums up customers by phone was against it. But a measure allowing residents to put their name on a "do not call" list for telemarketers swept through both houses of the Indiana Legislature unanimously, even though some lawmakers said privately they didn't want it, either. The sponsor, Rep.
BUSINESS
October 13, 1999 | KAREN E. KLEIN, Karen E. Klein is a freelance writer
Steven Perlmuter worked in advertising and marketing for 14 years before he took over the Southern California arm of You Name It Promotions, a Bay Area company that sells personalized promotional and gift items. In a business where he must do a lot of cold calling, Perlmuter has learned that knowing how to talk to whomever answers the telephone can make the difference between a new account and a dial tone.
BUSINESS
January 28, 1999 | Elizabeth Douglass
State regulators wrapped up five days of hearings into allegations that Pacific Bell's sales methods are misleading and result in customers being signed up for services they do not want or need.
NEWS
January 16, 1999 | ELIZABETH DOUGLASS, TIMES STAFF WRITER
Pacific Bell's aggressive sales pitches and advertising are under investigation by state regulators and at least three district attorney's offices acting on complaints that the company's methods are deceptive and a form of fraud, according to sources familiar with the probes. Investigations underway in Alameda, Monterey and San Mateo counties mirror an ongoing inquiry by the California Public Utilities Commission, which regulates phone and energy companies.
BUSINESS
July 21, 1997 | JENNIFER OLDHAM
About the only thing people living in Southwestern Bell's service area hate more than visiting the dentist, sitting in traffic or reporting for jury duty is getting a call at dinner from someone pitching a long-distance service. About half of 1,000 households surveyed by the company this spring said they would rather undertake the aforementioned unpleasant activities than hear from a telemarketer while they're eating. The survey was conducted in Missouri, Texas, Oklahoma, Kansas and Arkansas.