June 24, 2001
I would be remiss as a travel professional not to reply to Christopher Reynolds' misguided Travel Insider column about the Consumer Reports study evaluating whether travel agents quote the best air fares to callers ("Do Travel Agents Work for the Airlines or Us?" May 27). The value of the travel agent does not primarily exist in hunting down the lowest air fares. A well-planned vacation requires much more: determining the type of experience that best suits the traveler's needs. Is a trip to Fiji or Tahiti best?
February 12, 1995
A sampling of cruise ships judged to be the best by travel agents nationwide in several categories in 1994, based on a survey for Cruise Reports newsletter.
February 9, 2000 |
The nation's travel agents lost new ground to the Internet last year, according to a survey released Tuesday, as more and more travelers researched and booked trips online--a trend that is expected to triple over the next four years. While the study from Washington, D.C.-based Travel Industry Assn.
December 18, 2005
REGARDING "No Room at the Inn? Maybe, but Keep Banging on the Door" (The Internet Traveler, Dec. 11): I found it amusing that someone would drive themselves crazy trying to book a room on third-party Internet sites, or any sites, spending weeks trying to get availability when all they had to do was call a travel agent. Travel agents can book a room in a few seconds as well as offer negotiated rates and promotions as good or better than Internet sites. LESLIE EMER Village Travel Montrose The Travel section welcomes letters.
August 27, 2001 |
The American Society of Travel Agents is asking agencies to close their offices for two hours Thursday in the first nationwide protest of reductions in fees paid to them by airlines. The association wants agents to close their offices from 1 p.m. to 3 p.m. that day so agents can participate in political-action and consumer-awareness efforts. The Alexandria, Va.-based group represents about 15,000 U.S. agencies, or about half of the nation's total, excluding online businesses.
January 9, 1998 |
The state Division of Tourism is using the Internet to promote vacationing in California, but its new online hotel reservation system has travel agents feeling left out in the cold. The new Web site--http://gocalif.ca.gov--allows Web surfers to input the number of rooms needed, types of beds and desired price range and then search for available dates in a given city. The state is contracting with WorldRes Inc.
July 12, 1989 |
China wooed 400 foreign travel agents today with wine and words of friendship as it tried to persuade them to bring back lucrative tours that were canceled when martial law was imposed in Beijing. Bo Xicheng, director of the Beijing Tourism Administration, said, however, that "we're not going to lift martial law just because a few tourists won't come to China." Zhou Dayan, a spokeswoman for the tourism administration, said the conference's mission was urgent.
July 23, 1988 |
Eastern Airlines' announcement Friday that it will suspend service to and from San Diego on Aug. 31 will have little impact on San Diego travelers, according to local travel agents. "Other airlines will pick up the slack, so you probably won't even notice it," said Ron Carlson of Ambassador Travel downtown. Executives at the Miami-based airline announced that Eastern will eliminate three daily flights from Lindbergh Field--to Kansas City, Phoenix and Tucson--as part of a massive cost-cutting.
October 8, 1996 |
Have you hugged a travel agent today? Area tourism bigwigs will be squeezing 500 of them for bookings when the agents descend on Orange County on Oct. 24 through 27. It's all part of Travel Agent Get Acquainted--or TAG--Days, an annual junket designed to show off Orange County's tourist amenities to the people responsible for selling them.
October 14, 2001
I am a travel agent. In light of the Sept. 11 tragedy, I must express my concerns. I believe that if travel agencies were used more often to book airline tickets, there would be more control over security and less chance for the nightmare in which we now find ourselves. At a travel agency, much of our business is done face to face. We obtain checking-account and credit-card approvals and have addresses and phone numbers. The airline industry was quick to develop its own Web sites and discounts to lure clients away from travel agents.