October 6, 2013
You're getting down to booking your airline ticket. Because you checked ahead of time - you did, didn't you? - you know how much you will have to pay if you make a change to your nonrefundable ticket. Then you see a glimmer of hope. The airline or the online travel agency is offering you a chance to buy insurance. Maybe that's a hedge against having to pay a change fee that could cost you $200. Is this the answer to your prayers? Depends on what you're praying for. Let's say your petition sounds like this: "Please, (name higher power here)
September 9, 2013 |
Rochelle had a really bad trip aboard a cruise ship, so what she should be asking about is travel insurance. But her question concerns customer service. Specifically, why is it sometimes so bad? Rochelle broke her back while on a cruise. Needless to say, the trip was ruined. Now that she's better, she'd like to give cruising another try. ASK LAZ: Smart answers to consumer questions Rochelle contacted the cruise line. She said she knew her accident wasn't the company's fault.
May 27, 2013 |
Glenn Egelko used Ticketmaster to buy tickets to a matchup this month at the Los Angeles Memorial Sports Arena between the United States and Iranian wrestling teams. This was real wrestling - the kind that used to be part of the Olympics until Olympic officials killed the event. It wasn't the kind in which over-muscled men leap from the tops of the ropes or bash each other with folding chairs. In any case, it was during the purchase process on Ticketmaster's website that Egelko, 63, of Ventura, encountered something unexpected.
April 23, 2013 |
Barbara Butkus bought an airline ticket in November to fly from Palm Springs to Washington, D.C., a month later for a family reunion. Just to be on the safe side, Butkus, 80, also bought travel insurance while booking her flight through Orbitz, the online travel agency. The coverage was from Allianz, a leading provider of travel insurance. As it happened, Butkus had to cancel her trip for health reasons. She began experiencing shortness of breath in early December, and her doctor advised her not to travel.
March 3, 2013
Readers' travel tips keep giving Regarding "Before You Go," Feb. 17: In response to Sheila Maynes' tip, "Scan your passport (main and endorsement pages and any visas), your birth certificate, airline tickets or vouchers, hotel and car booking confirmations. Email them to yourself," you might want to take extra security measures using WinZip or WinRar. Zip and Rar files do about the same thing, which is to shrink your files, but they use different math functions to do the compression.
December 4, 2012 |
When it comes to travel, especially involving something as pricey as a cruise, it's wise to take precautions. You never know when you may have to cancel your trip. Bill and Sally Mathews paid $1,140 for travel insurance as part of about $12,600 they plunked down in March for a July cruise along the Danube River with Grand Circle Cruise Line. "We've never had to use travel insurance," Bill Mathews, 85, of Redondo Beach told me. "It just always seems like a good idea to have it. We travel a lot. " This time, it turned out, the insurance was a good investment - or it would have been had the insurer, Trip Mate, made good on its policy right away.