TRAVEL
July 15, 2012 | By Catharine Hamm, Los Angeles Times
Question: I have a complaint about being forced to pay $60 extra for an Economy Plus seat for a United flight from New York to L.A. The only seats offered were Economy Plus. It's not that the economy seat options were exhausted - there were none to start with. I thought this was a technical glitch, so I confirmed my purchase and called United to get my seat assignment. The ticketing agent had no clue why those seats were Economy Plus only. It's like paying the fare to get on a public bus, and then once you get on the bus, being told that you have to pay an additional $60 just for a seat.
BUSINESS
October 24, 2012 | By Hugo Martin
The cost to visit Grandma this Thanksgiving is up 9% over last year. But if you are flexible on your travel days, you could save up to $288 on airline tickets, according to the Travelocity website, which calculated the average airfares for the period of Nov. 17 to Nov. 27. The average round-trip domestic airline fare for that period is $386, including tax, a 9% increase over the same period in 2011, according to Travelocity. But that fare is $5 below the average domestic fare around the Fourth of July holiday, the website said.
BUSINESS
April 22, 2012 | By Andrea Ahle
FORT WORTH — With pointy red gnome hats, a cruise giveaway and plenty of balloons, Travelocity turned sweet 16 last month. But it hasn't been all cupcakes and champagne for the travel website. Once considered a trailblazer, Travelocity has struggled for the last few years to keep up with competitors such as Expedia and Priceline. "We weren't moving as fast as we needed to," Chief Executive Carl Sparks said about newer, nimbler competitors. "We're 16 and so sometimes we think of ourselves as one of the elderly companies in the space because we were around since its inception.… Yet 16 is quite young for a multibillion-dollar company.
BUSINESS
July 30, 2012 | By Hugo Martín, Los Angeles Times
Air travelers, rejoice: Relief from soaring airfares may be just around the corner, at least temporarily. For travelers, it can't happen soon enough. In the first three months of the year, the average domestic airfare in the U.S. climbed to $373, up 4.8% from the same period last year, according to the U.S. Transportation Department. That was on top of an 8.3% increase in fares in 2011 and another 8.3% increase in 2010, according to statistics from the agency. But air travelers should get a break next month, when airfares are expected to drop 10% to 20%. That is the prediction from Rick Seaney, chief executive of travel website FareCompare.
BUSINESS
April 2, 2012 | By Hugo Martín, Los Angeles Times
With airfares to Europe on the rise, it looks like Americans are planning to rediscover the good ol' U.S.A. this summer. As a result, perhaps more Americans will use the opportunity to visit some of the country's landmarks such as the Alamo and the Grand Canyon that sometimes get overlooked. Summer airfares to Europe have climbed about 11% compared with last summer, according to travel website Kayak, which attributes the jump to airlines trying to cash in on travelers visiting the London Olympics starting in July.
BUSINESS
November 25, 2012 | By Hugo Martín, Los Angeles Times
As an information technology supervisor at Pitzer College in Claremont, Dennis Crowley had so much work to do last year that he finished 2011 without using nearly five days of paid vacation. "And to be frank, I was too busy to even realize I was losing time," he said. Crowley's situation is not unusual. A survey by Harris Interactive Inc. found that by the end of 2012, Americans will leave an average of 9.2 days of vacation unused, up from the average of 6.2 days in 2011. Nearly 90% of those questioned said they would take more leisure trips on their vacation if they had the time and money to do so, according to the survey of more than 2,000 U.S. adults that was commissioned by travel website Hotwire.