May 17, 2013 |
Sandy Valdivieso and her husband intended to fly from Los Angeles to Dakar, Senegal. They ended up almost 7,000 miles off-course in Dhaka, Bangladesh. How something this bizarre could happen illustrates how a single mix-up on an airline's part can cascade into a travel nightmare of epic proportions. It also highlights how customer service can be found lacking, particularly in light of the fact that Valdivieso spent months trying to secure some sort of compensation from the carrier, Turkish Airlines, but received nothing but runaround.
May 7, 2013 |
Cancun tops the popularity chart with Memorial Day travelers bound for Mexico this year, according to statistics compiled by travel website Kayak.com. “Cancun, San Jose Cabo, Puerto Vallarta and Mexico City are among the top Mexico destinations for both Memorial Day and summer travel," said Maria Katime, a Kayak spokesperson, who added that Cancun and San Jose Cabo hold the No. 1 and No. 2 spots, respectively. "Of these hot spots, Mexico City is the cheapest, with average airfares of $473 for summer and $394 for Memorial Day weekend.
February 10, 2013 |
Airline travel fees - including charges to check a bag and to board early - have become so prevalent that travelers practically need an advanced degree in mathematics to calculate overall trip costs. Last year at least 36 airline fees increased and 16 others were redefined, bundled or unbundled with other services, according to a study by the consumer travel website TravelNerd. One bright spot in the TravelNerd study was that the average airline fee increases were only $5 to $10 each.
January 21, 2013 |
Domestic airfares have been climbing steadily since 2009, and there was no letup last year. But the uptick in ticket prices was not as steep as in the last few years. Domestic airfares increased 4.2% in 2012 compared with the previous year to an average of $427 per ticket, according to Airlines Reporting Corp., an Arlington, Va., company that completes the financial transactions between 16,000 travel agents and 187 airlines. The good news is that the fare increases have been shrinking.
January 18, 2013 |
Washington, D.C.,l seemed far too quiet Thursday for a city on the brink of what's supposed to be a big street-jamming people party that happens every four years when a president is sworn into office. President Obama will take the oath of office Monday on Capitol Hill and dance at two inaugural balls in the evening. But the excitement and crowds have yet to materialize. The National Gallery of Art's east and west wings were empty Thursday afternoon, as were the Renwick Gallery opposite the White House and the American Art Museum / National Portrait Gallery too. The temporary White House Visitor Center at the Ellipse, just steps from the president's home, had three visitors around 2 p.m. And no one seemed to be grabbing up presidential trinkets from street vendors either.
December 18, 2012 |
Americans reportedly plan to travel in big numbers this holiday season, setting new records in Southern California and the state at large. But the hottest Christmas destinations are in the Sunshine State, not the Golden State. Orlando beat out New York and Chicago as the top Christmas destinations among travelers using the travel website Kayak.com. And, compared with last year, Fort Lauderdale, Miami and Orlando had the biggest increases in searches for Christmas travel, according to the website.
December 11, 2012 |
Media mogul John Malone's Liberty Interactive Corp. has acquired a controlling stake in TripAdvisor, the popular travel website, from Barry Diller and the Diller-von Furstenberg Family Foundation. Liberty Interactive is spending $300 million for 4.8 million shares of TripAdvisor at $62.50 per share. Liberty will now hold nearly 60% of voting stock and more than 20% of the company's total equity. The purchase price represents a premium of more than 60%. After news of the change of control was announced Tuesday, TripAdvisor stock was up more than 20% from its Monday close of $38.39.
December 9, 2012 |
If you have the money to travel, you'll want to spend it the way you want to spend it. That means making sure rip-off artists keep their mitts off your dough. With this in mind, the members and editors of travel website VirtualTourist have compiled a list of the worst travel scams and schemes and how to avoid them. Pickpockets: Pickpockets no longer limit themselves to the simple "bump and grab. " VirtualTourist members mentioned that in many instances, pickpockets are working in teams: While one shows you a gold ring or points out mustard on your shirt, another cohort is stealing your wallet.
December 7, 2012 |
After a 16-year career in the airline industry, Claudia Helena Oxee doesn't mince words about what's wrong with airline passengers today. “Let's face it, passengers dress the way they want and do what they want,” said Oxee, who worked on the station crew at John F. Kennedy International Airport for TWA, Pan Am and LTU International Airways, now Air Berlin. “The level of passengers has been degrading.” Now retired and promoting a book about her experiences, she said she would “crack the whip” on unruly passengers if she were still working at an airport.