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NEWS
September 4, 2013 | By Mary Forgione, Los Angeles Times Daily Deal and Travel Blogger
Are reports of Travelocity's death greatly exaggerated, to misquote Mark Twain? Media sources have pointed to a long-term agreement signed two weeks ago between online competitors Travelocity and Expedia as the beginning of the end for the roaming gnome. "It may be too soon to bury Travelocity, but it appears an opportune time to write its obituary," Justin Bachman writes in BloombergBusinessweek .  "Travelocity -- long viewed as one of the 'big three' online travel agencies (OTAs)
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NEWS
February 21, 2014 | By Mary Forgione, Los Angeles Times Daily Deal and Travel Blogger
Spring break is right around the corner, and the most popular U.S. destinations for 2014 are clustered in Florida and the West, according to online travel booking site Travelocity . The rankings show South Florida as first and the Orlando area as second when it comes to hot places for students and families to visit between March 1 and April 15. The rest are: 3. Phoenix area 4. Fort Myers, Fla. 5. Las Vegas 6. Cancun,...
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NEWS
November 22, 2011 | By Mary Forgione, Los Angeles Times Daily Deal and Travel blogger
A team of Travelocity tweeters on Tuesday and Wednesday will report on what's happening over the holiday crush at five airports: Los Angeles (LAX), Chicago (ORD), Dallas/Fort Worth (DFW), New York City (La Guardia, or LGA) and Washington, D.C. (IAD). The Thanksgiving Task Force , as the company calls it, aims to help air travelers navigate the nation's busiest airports on two of their busiest days via Twitter messages -- and invites others to add their own updates with the hashtag #TravelocityTTF.
NEWS
September 4, 2013 | By Mary Forgione, Los Angeles Times Daily Deal and Travel Blogger
Are reports of Travelocity's death greatly exaggerated, to misquote Mark Twain? Media sources have pointed to a long-term agreement signed two weeks ago between online competitors Travelocity and Expedia as the beginning of the end for the roaming gnome. "It may be too soon to bury Travelocity, but it appears an opportune time to write its obituary," Justin Bachman writes in BloombergBusinessweek .  "Travelocity -- long viewed as one of the 'big three' online travel agencies (OTAs)
BUSINESS
July 27, 2012 | By Hugo Martin
This post has been corrected. See the note at the bottom for details. The home of the roaming gnome faces a stiff fine. The U.S. Department of Transportation announced Friday that it has fined  Travelocity $180,000 for violating a federal full-fare advertising rule. The Texas-based online travel agency has a bearded lawn gnome as its mascot. Prior to Jan. 26, online travel agents and airlines were required to include all extra charges and fees in the advertised fare with the exception of certain government taxes.
BUSINESS
April 22, 2012 | By Andrea Ahle
FORT WORTH — With pointy red gnome hats, a cruise giveaway and plenty of balloons, Travelocity turned sweet 16 last month. But it hasn't been all cupcakes and champagne for the travel website. Once considered a trailblazer, Travelocity has struggled for the last few years to keep up with competitors such as Expedia and Priceline. "We weren't moving as fast as we needed to," Chief Executive Carl Sparks said about newer, nimbler competitors. "We're 16 and so sometimes we think of ourselves as one of the elderly companies in the space because we were around since its inception.… Yet 16 is quite young for a multibillion-dollar company.
NEWS
August 24, 2011 | By Mary Forgione, Los Angeles Times Daily Travel & Deal blogger
The Magic Kingdom is about to expand its borders. Disney's new Aulani resort and spa is set to open Monday in Ko Olina, a beach-side development about 17 miles from the Honolulu airport. This Disney venture will rely on Hawaii's natural beauty and culture rather than an amusement park as its drawing card. Until mid-September, Travelocity is offering a $250 discount on a trip to the Aulani. The deal: It's not cheap to stay at this 21-acre resort with pools, a private snorkeling lagoon, an aquatic preserve, a hiking trail, character breakfasts and lots of other Disney touches.
OPINION
April 5, 2004
"A Town's Future Is Leaving the Country," your March 28 article on Clintwood, Va., and Travelocity painted a distorted picture of the Clintwood community and of our actions related to our call center. Clintwood is not the hopeless town depicted. Several companies have expressed interest in our facility. Our senior executives are working closely with local officials to help market Clintwood to other potential employers. Additionally, we provided employees with 11 months notice and the opportunity to relocate, and will invest as much as $750,000 in the Clintwood community through retraining grants to local community colleges, severance, months of medical benefits after the facility closes and retention bonuses.
TRAVEL
June 6, 2010 | By Catharine Hamm, Los Angeles Times
Question: I recently bought a plane ticket on Travelocity. My credit card bill included a $19.95 charge for "travel protection." I phoned Travelocity, and an agent told me I should have unchecked the box on the website. He said it could not be refunded. I asked to speak to a supervisor, who did eventually process a cancellation. Buying products should be opt-in, not opt-out. Can you ask Travelocity what is up with this? D. Gold Los Angeles Answer: I asked Travelocity as well as experts in online marketing about opt-in — that is, choosing a service or goods — and opt-out — that is, having to make some physical effort, as in unchecking a box. Not surprisingly, the answers were different.
TRAVEL
August 18, 2013 | By Catharine Hamm
Horrendous storms. Political unrest. Sleep deprivation. Those are some of the issues that have tripped up travelers this summer. The travel@latimes.com inbox overflows with readers' complaints about various airlines, of course, but this year we've seen another theme that involves trouble when that traveler has booked through a third party - that is, not directly with the airline. Taking a deep breath, we'll plunge in and try to explain how to deal with troubles that might befall you if you've booked through an online travel agency, then entice you with an upcoming tale of the low-cost-but-riskier consolidator ticket.
TRAVEL
August 18, 2013 | By Catharine Hamm
Horrendous storms. Political unrest. Sleep deprivation. Those are some of the issues that have tripped up travelers this summer. The travel@latimes.com inbox overflows with readers' complaints about various airlines, of course, but this year we've seen another theme that involves trouble when that traveler has booked through a third party - that is, not directly with the airline. Taking a deep breath, we'll plunge in and try to explain how to deal with troubles that might befall you if you've booked through an online travel agency, then entice you with an upcoming tale of the low-cost-but-riskier consolidator ticket.
NEWS
March 11, 2013 | By Mary Forgione, Los Angeles Times Daily Travel & Deal blogger
The Huntington Hotel is one of those grand old San Francisco buildings in a grand old neighborhood: Nob Hill. Though it bears the name of one of the four railroad barons (Henry Huntington) who built their estates on the hill, it was a banker, not a rail man, who once made his home at the site. Here's a chance to sample the elegant hotel and its surroundings with a deal that takes more than $100 off the best available rate. The deal: This is one of online travel discounter Jetsetter's California on Sale offers with rooms at the hotel starting at $180 a night . The building, which dates to the early 1920s, was last renovated in 2010, and there's a cable car stop right outside the entrance.
TRAVEL
March 10, 2013 | By Jen Leo
This website finds savings so much deeper than those from Kayak and Travelocity that you'll think it's magic. Name: GetGoing.com What it does: Finds better rates for flights by showing airlines that they are selling to leisure travelers. Deals are found when the traveler is flexible about dates and destinations. What's hot: Proven savings are key. I tested flights for two adults and one child from San Diego to Beaches and Sun for June 22. I got several destination options and narrowed them to two choices: San Juan, Puerto Rico, and Honolulu.
NEWS
October 29, 2012 | By Mary Forgione, Los Angeles Times Daily Travel & Deal blogger, This post has been updated. See the note below for details.
American Express cardholders can save $50 on a Travelocity hotel reservation of $250 or more by syncing their credit cards on Facebook or Twitter . The discount goes straight to your credit card -- if you book by Wednesday. The deal: This is one of those social media offers that requires you to sync your card -- that is, share access to your Twitter and Facebook timelines and followers -- with American Express . If you're comfortable with that, the credit is a no-brainer.
BUSINESS
October 24, 2012 | By Hugo Martin
The cost to visit Grandma this Thanksgiving is up 9% over last year. But if you are flexible on your travel days, you could save up to $288 on airline tickets, according to the Travelocity website, which calculated the average airfares for the period of Nov. 17 to Nov. 27. The average round-trip domestic airline fare for that period is $386, including tax, a 9% increase over the same period in 2011, according to Travelocity. But that fare is $5 below the average domestic fare around the Fourth of July holiday, the website said.
BUSINESS
July 27, 2012 | By Hugo Martin
This post has been corrected. See the note at the bottom for details. The home of the roaming gnome faces a stiff fine. The U.S. Department of Transportation announced Friday that it has fined  Travelocity $180,000 for violating a federal full-fare advertising rule. The Texas-based online travel agency has a bearded lawn gnome as its mascot. Prior to Jan. 26, online travel agents and airlines were required to include all extra charges and fees in the advertised fare with the exception of certain government taxes.
BUSINESS
October 24, 2012 | By Hugo Martin
The cost to visit Grandma this Thanksgiving is up 9% over last year. But if you are flexible on your travel days, you could save up to $288 on airline tickets, according to the Travelocity website, which calculated the average airfares for the period of Nov. 17 to Nov. 27. The average round-trip domestic airline fare for that period is $386, including tax, a 9% increase over the same period in 2011, according to Travelocity. But that fare is $5 below the average domestic fare around the Fourth of July holiday, the website said.
NEWS
February 21, 2014 | By Mary Forgione, Los Angeles Times Daily Deal and Travel Blogger
Spring break is right around the corner, and the most popular U.S. destinations for 2014 are clustered in Florida and the West, according to online travel booking site Travelocity . The rankings show South Florida as first and the Orlando area as second when it comes to hot places for students and families to visit between March 1 and April 15. The rest are: 3. Phoenix area 4. Fort Myers, Fla. 5. Las Vegas 6. Cancun,...
BUSINESS
April 22, 2012 | By Andrea Ahle
FORT WORTH — With pointy red gnome hats, a cruise giveaway and plenty of balloons, Travelocity turned sweet 16 last month. But it hasn't been all cupcakes and champagne for the travel website. Once considered a trailblazer, Travelocity has struggled for the last few years to keep up with competitors such as Expedia and Priceline. "We weren't moving as fast as we needed to," Chief Executive Carl Sparks said about newer, nimbler competitors. "We're 16 and so sometimes we think of ourselves as one of the elderly companies in the space because we were around since its inception.… Yet 16 is quite young for a multibillion-dollar company.
NEWS
March 27, 2012 | By Mary Forgione, Los Angeles Times Daily Travel & Deal blogger
Travelocity turns 16 this year with a birthday offer for fans: Make a hotel reservation or book a vacation package for three days or longer and receive a travel coupon for up to $200 for a future trip. The deal: The Sweet 16 Birthday Celebration works well for those who are willing to reserve at the list of selected hotels or vacation packages. Here's how it works: Stay three days at a GoodBuy Hotel (they're listed on the website) or take a three-day flight and hotel vacation package and receive a $100 coupon for future travel.
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