December 5, 2012 |
If you haven't heard of Kiva , the holiday season is a great time to learn about the microlending website that pairs borrowers around the world with small lenders like you and me. The idea is to wipe out poverty worldwide by connecting individuals who have money (loans start at as little as $25) with those who don't. Now TripAdvisor is teaming up with Kiva to create an opportunity for travelers to get in on the giving. Write a review for a hotel, vacation rental, restaurant or attraction in a country where Kiva has borrowers in need, and you'll be eligible to make a $25 microloan courtesy of TripAdvisor.
November 19, 2012 |
If you choose a hotel based on glowing online comments - "OMG, I love this place!" - you may be relying on bogus or insufficient information. That assessment came from Market Metrix, a San Francisco Bay Area hotel market research company, in a study that found as much as 40% of reviews could be made up or even paid for by the hotels. And even if those online comments are genuine, the study said the reviews could be skewed because hotel guests with bad experiences are three times more likely to write a review than those who had a good or neutral experience.
September 24, 2012 |
The online review of the Best Western hotel in Eagle Rock started with a critical headline: "Very poor quality, will never stay here again. " What is surprising is that the review was posted on a link found on the hotel's own website. Best Western International, one of the world's largest hotel chains, announced last week that it had redesigned its website, adding links to reviews submitted by guests to the website TripAdvisor. The move marks a trend in the hotel industry.
August 10, 2012 |
The Roughley Manor in Twentynine Palms looks far more Hogwartian than desert dwelling. The historic bed and breakfast on 25 quiet acres near Joshua Tree National Park was the sole California site on TripAdvisor 's recent list of top 10 pet-friendly properties in the United States. "We have four pet-friendly rooms, and a pet on the grounds, Sammy, our dog," said owner Gary Peters, who has operated the B&B with wife Jan for the last 18 years. The three-story house, made from hand-collected local stone, was completed in 1928 and known as Campbell's Ranch, Peters said. Guests stay in two suites in the main house or 10 other rooms on the property at 74744 Joe Davis Drive [(760)
August 6, 2012 |
What are the marketing gimmicks used most widely by hotel operators to attract guests? Room discounts, followed by free Wi-Fi and other amenities. A survey of more than 25,000 hotel owners and managers in North America by the travel website TripAdvisor found that discounted rooms were offered by 58% of U.S. hotels surveyed. It was 63% in Mexico and 53% in Canada. "Regionally, it seems that the industry tends to use some of the same methods of attracting travelers," TripAdvisor spokesman Kevin Carter said.
August 5, 2012 |
What are the marketing gimmicks most widely used by hotel operators to lure guests? Room discounts, followed by free Wi-Fi and other amenities. A survey of more than 25,000 hotel owners and managers in North America by the travel website TripAdvisor found that discounted rooms were offered by 58% of the U.S. hotels surveyed. It was 63% in Mexico and 53% in Canada. “Regionally, it seems that the industry tends to use some of the same methods of attracting travelers,” said Kevin Carter, a spokesman for TripAdvisor.
July 29, 2012 |
This post has been corrected. See the note at the bottom for details. US Airways is looking into new ways to sell goods and services to passengers for use on the plane and at the passengers' final destinations. Under a renewed contract with the Tempe, Ariz., airline, Toronto technology firm GuestLogix announced last week that it will provide US Airways flight attendants with hand-held devices they can use to charge a passenger's credit card by simply tapping the card on the device.
July 13, 2012 |
The U.S. Department of Transportation issued its first fine Friday, against the online ticket agent TripAdvisor, for violating a new airfare advertising rule that took effect in January. The federal agency fined TripAdvisor $80,000 for prominently advertising on its website airfares that did not include taxes and fees. The violations took place from March to June, according to the Department of Transportation. The new regulation requires ticket agents and airlines to display the fares that include taxes and fees more prominently than the base fares.
July 4, 2012 |
SAN FRANCISCO - Judging from recent reviews on Yelp, the Center for Counseling, Recovery & Growth was the place to go to turn your life around. The Torrance center racked up 14 coveted five-star ratings on the popular review site for its "warm and friendly therapists" and "beautiful offices. " Many of the testimonials made similar points, sometimes in nearly identical language. That was no coincidence. Acting on a tip, Yelp uncovered what it dubbed a "review-swapping ring" composed of members of a South Bay business networking group.
July 1, 2012 |
Can TripAdvisor's latest Facebook app take on Yelp and its food reviews? I'm still waiting for dessert. Name: Local Picks Facebook App, apps.facebook.com/localpicks What it does : Aggregates advice about more than 850,000 restaurants in 200 countries. Find out which restaurants and food trucks your Facebook friends approve of. What's hot: Of course I want to know which restaurants my friends think are cool. But because many of them are not yet participating, I think the tool to make your own list of restaurants is the most handy.