NATIONAL
November 11, 2007 | From Times Wire Reports
A King County jury has awarded $15.5 million to a Renton woman who was disfigured and blinded in February 2004 when part of an entertainment center flew from a rented U-Haul trailer and crashed through her windshield. Maria Federici's lawyers had sought $38 million in damages. Jurors found U-Haul most liable, ordering it to pay two-thirds of the award, and said the driver who was towing the entertainment center, James Hefley, should pay the rest.
CALIFORNIA | LOCAL
October 5, 2007 | Alan C. Miller and Myron Levin, Times Staff Writers
U-Haul International Inc., the nation's leading provider of rental trailers and trucks, is inspecting its vehicles more frequently since The Times raised questions about the company's maintenance practices earlier this year, according to employees, managers and dealers. Interviews, internal bulletins and a recent field survey of U-Haul equipment indicated that management is pushing employees and dealers to be more vigilant about inspections.
CALIFORNIA | LOCAL
September 16, 2007 | Myron Levin and Alan C. Miller, Times Staff Writers
When the parking brake malfunctioned repeatedly, Demetrio T. Nagtalon drove the truck back to the U-Haul rental center in San Francisco to exchange it for another. After pulling into the check-in area, Nagtalon watched as a U-Haul employee slid under the dashboard with a pliers to tug on the brake cable. The worker left the engine running and the truck on an incline, neglecting to block the wheels. Suddenly, the truck began rolling downhill. Nagtalon rushed toward it, trying to help.
NATIONAL
June 26, 2007 | Myron Levin, Times Staff Writer
U-HAUL INTERNATIONAL INC. has had its share of courtroom dramas, but none quite like one involving its corporate sister, Oxford Life Insurance Co. When Oxford balked at paying a modest claim from a badly injured policyholder, it was hammered with a $39-million verdict. The judge denounced Oxford's conduct as the worst he'd ever seen. The policyholder, West Virginia farmer Charles Kocher, had long wanted a Ford pickup.
NATIONAL
June 26, 2007 | Myron Levin and Alan C. Miller, Times Staff Writers
PINNED inside an overturned Ford Explorer on Interstate 5 in Bakersfield, Gabriel Koloszar looked up to see her friend Paulo Aguilar hanging unconscious from his seat belt, his blood dripping down on her. Rescuers pulled Koloszar out through the windshield. When she tried to stand, another passenger cried out: "Oh my God, Gabby. Your feet!" Only then, she recalled, did she look down to see her mangled flesh.
NATIONAL
June 25, 2007 | Myron Levin and Alan C. Miller, Times Staff Writers
U-HAUL CUSTOMERS who have seethed over botched reservations were vindicated last year when a California judge ruled that the company had engaged in "unlawful and fraudulent business practices." Ruling in a class action, Santa Cruz County Superior Court Judge Samuel S. Stevens struck at U-Haul's practice of booking reservations for trucks and trailers without knowing if it will have the equipment when and where customers need it.