August 18, 2012 |
A United Airlines flight with 173 passengers aboard made a safe landing at 8:05 p.m. eastern time Saturday at Newark Liberty International Airport after having engine trouble on takeoff, FAA officials said. Flight 96 to Berlin radioed air traffic controllers to report trouble with the Boeing 757's left engine, FAA spokeswoman Laura Brown told the Times. She said the plane was operating normally at the time it landed. The plane blew a tire and pieces of rubber were sucked into the plane's left engine shortly after takeoff, FBI special agent Barbara Woodruff told Newark-based the Star-Ledger . United Airlines did not respond to a request for comment Saturday.
August 12, 2012 |
If you have amassed reward miles but don't want to hassle with flying, United Airlines now lets you spend your rewards on music or movies. The Chicago-based airline recently created a digital media store -- the first in the industry, according to the airline -- that lets members use reward miles to buy or rent songs and movies. TV shows will come to the store soon. For example, United's MileagePlus members can buy Justin Bieber's latest hit, "Boyfriend," for only 150 miles. Or buy the whole album, titled “Believe,” for 1,375 miles.
August 2, 2012 |
United Airlines has initiated its second fare hike in less than a month, and several other carriers are beginning to match the increase. United began to increase the price of domestic round-trip flights by $10 Tuesday, according to Rick Seaney, who keeps track of fare hikes through his travel website Farecompare.com. By Thursday, he said, Delta, US Airways and American Airlines began increasing fares by the same amount on most of their domestic routes. But so far, the biggest domestic carrier in the nation, Southwest Airlines, has yet to match the increase.
July 19, 2012 |
United Airlines customers with reward miles were able to book tickets over the weekend to Hong Kong for only four miles, plus taxes and fees, because of a programing error, according to the airline. A round-trip flight from Los Angeles to Hong Kong typically starts around $1,800 or 60,000 reward miles under the MileagePlus reward program. But because of a programing error, some United passengers who booked flights to, from or through Hong Kong were charged only four miles plus taxes and fees, which amount to about $35. United's online system did not advertise tickets to Hong Kong for four miles.
July 15, 2012 |
A New York lawmaker has introduced legislation to make it easier for family members to sit together on a plane. But the $1-trillion airline industry said says no such law is needed. Congressman Jerrold Nadler (D-NY), a senior member of the House Transportation and Infrastructure Committee, introduced legislation last week that would direct airlines to “establish a policy to ensure, to the extent practicable, that a family that purchases tickets for a flight with that air carrier is seated together during that flight.” A spokesman for Nadler said the government can't force airlines to waive fees for premium seats so that families can sit together at no extra cost.
May 20, 2012 |
When it comes time to trade in your frequent-flier reward points for seats on an airplane, low-cost airlines do the best job of getting you in the air. That was the conclusion of a study released last week by IdeaWorks, a Wisconsin-based consulting company for the airline industry. In March, IdeaWorks submitted nearly 7,000 booking requests through the frequent-flier websites of 23 airlines. Seats were requested for the airline's most popular routes in June through October. The study had a 93.5% success rate of finding available seats on low-cost airlines around the world, including U.S. carriers such as Southwest Airlines, AirTran Airways and JetBlue Airways.
May 8, 2012 |
Responding to an outcry from pet owners, United Airlines is lifting a ban on transporting nine breeds of dogs, including pit bulls and others the airline previously considered dangerous. United stopped transporting those breeds when it adopted the animal transporting policies of Continental Airlines. The two carriers are set to merge to become the nation's largest airline this year. "As a result of feedback, United will now accept previously restricted breeds of dogs traveling in a non-plastic, reinforced crate," United said in a statement.
March 19, 2012 |
Low-cost airlines that cut out many of the extras might not be expected to get high marks for service - just as fast food is unlikely to win culinary awards. But J.D. Power & Associates' 2012 Customer Service Champions did not include long-established carriers such as Delta Air Lines, United Airlines or American Airlines among the 50 companies from various industries that won the distinction this year based on value, service and other measures. Instead, the report listed low-cost carriers Southwest Airlines, JetBlue Airways and San Francisco upstart Virgin America as the only airlines to win the award.
March 12, 2012 |
Airline overhead bins, increasingly stuffed to capacity, are getting bigger. But the big surprise may be that the airlines offering larger bins are not sticking passengers with new fees for the extra space. At least not yet. Oversized bins can be found on many of American Airlines' new Boeing 737-800s, which were deployed starting in May with a new interior design. The new overhead bins pivot down and out and can hold as many as 48 more bags per flight than standard bins. Starting in April, United Airlines plans to replace the bin doors on 152 planes with new ones that curve out, providing more interior space.
March 1, 2012 |
Another airline merger took a key step forward Thursday when the Federal Aviation Administration approved a certificate to allow Southwest Airlines and its subsidiary AirTran Airways to operate as one. The certificate is a crucial development in Southwest Airlines' $1.4-billion purchase of Orlando, Fla.-based AirTran, which was first announced in 2010. Since then, the two low-fare airlines have operated as separate carriers. Southwest officials say it will still take several years to repaint the exterior and remodel the interior cabins of AirTran's fleet of 138 jets before the two airlines can be completely integrated.