CALIFORNIA | LOCAL
March 4, 2014 |
Despite promises to speed up customer service response times, the Los Angeles Department of Water and Power's telephone system is still making callers wait an average of nearly 30 minutes on hold, according to a new DWP website. A billing information page was launched this week to coincide with the arrival of Marcie Edwards, the new DWP head selected by Mayor Eric Garcetti to lead the city-owned utility. A chart on the website shows that wait times for customer calls averaged 29 minutes in late February, two minutes less than reported for the second week of November, when city officials vowed to fix an overwhelmed call system.
February 17, 2014 |
Joey Mucha used to seal a business deal with a handshake or an e-mail. Now he whips out his smartphone. The San Francisco entrepreneur runs a side business renting out skee ball machines. With the company growing steadily, Mucha decided last year he needed to use contracts to protect his clients and the business. But he didn't go to a pricey lawyer. Instead, the 27-year-old downloaded a smartphone app called Shake. It guided him through the process of creating easy-to-read contracts, which customers can then sign with a swipe of their fingers on the screen.
February 14, 2014 |
We've all been there, right? You've just bought your first Hawaiian island. Your own little slice of paradise. But now what do you do with it? Larry Ellison, billionaire, yacht racer, chief executive of Oracle Corp., has been grappling with this dilemma ever since he bought the Hawaiian island of Lanai back in June 2012. PHOTOS: 10 ways to use the sharing economy Now, however, he appears to have figured it out. And the recently launched Love Lanai website gives us a glimpse into his plans. Among the highlights: Ellison will be holding some international festivals on the island, including the Lanai International Film Festival in 2015.
February 14, 2014 |
California could become the next state to restrict the publishing of jail booking photos by websites for commercial purposes. State Sen. Jerry Hill (D-San Mateo) on Friday introduced legislation that would outlaw websites that publish mug shots and arrest records and charge money to remove them. The bill would not restrict the distribution of mug shots and arrest records to media outlets and interested individuals. Mug shot publishing websites are part of a growing cottage industry ; the sites make money reminding people of their run-ins with the law. They operate legally, but several lawsuits have been filed in at least three states alleging that the practice of charging people to remove records from the sites is tantamount to extortion.
February 12, 2014
States and many U.S. territories have tourism offices to help visitors. When requesting travel literature, be as specific as possible. Alabama: Alabama Tourism Department, 401 Adams Ave., Suite 126, P.O. Box 4927, Montgomery , AL 36103; (800) 252-2262 or (334) 242-4169, http://www.alabama.travel . Alaska: Alaska Department of Commerce, Community and Economic Development, 550 W. 7th Ave., Suite 1770, Anchorage, AK 99501-3569; (800) 862-5275, http://www.travelalaska.com . American Samoa: American Samoa Visitors Bureau, P.O. Box 4240, Pago Pago, AS 96799; (684)
February 8, 2014 |
Name: Trekkel.com This website service is a city primer and itinerary planning tool that considers the way you like to travel. What it does: Pick a city, and then adjust the slider bar to measure your interest in 12 travel topics such as Iconic Landmarks, Killer Views, Nature's Wonders and Shopping's My Game. Trekkel returns its top picks. Then toggle between pics for what to do, where to sleep, eat, shop - or all of the above. You can filter by dates, budget, ratings and more.